Template:(Between 8:27 a.m. and 8:30 a.m.) September 11, 2001: Ong

(Between 8:27 a.m. and 8:30 a.m.) September 11, 2001: Ong Gives Flight 11 Details; Seating Accounts Differ
Nydia Gonzalez, an American Airlines supervisor at its Southeastern Reservations Office, is relaying information to Craig Marquis, a manager at the American Airlines System Operations Control (SOC) in Fort Worth. According to Marquis, “She said two flight attendants had been stabbed, one was on oxygen. A passenger had his throat slashed and looked dead and they had gotten into the cockpit.” Marquis later recollects that Ong said the four hijackers had come from first-class seats: 2A, 2B, 9A, and 9B. She’d said the wounded passenger was in seat 10B. Note that this conflicts with the seats flight attendant Amy Sweeney gave for the hijackers at about the same time: 9D, 9G, and 10B. At around 8:30 a.m., this information is passed to Gerard Arpey, the effective head of American Airlines this morning.

By 9:59 a.m., counterterrorism “tsar” Richard Clarke and other top officials receive the information.