September 11 8:50 a.m. to 9 a.m.

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=(8:50 a.m.) September 11, 2001: Boston Center Seeks Information about Plane that Hit WTC, Military Liaison Wonders if It Was Flight 11 = Employees at the FAA’s Boston Center learn that a plane has hit the World Trade Center, and Colin Scoggins, the center’s military liaison, starts to wonder if this plane was Flight 11, which disappeared from radar just before the time of the crash (see 8:46 a.m. September 11, 2001). After the center’s manager informs them that a plane has crashed into the WTC, personnel at the system engineer’s desk turn on CNN and see the footage of the burning North Tower. Scoggins hears yelling from the desk and walks over to see what is going on. He sees the news reports, which currently state that just a small aircraft hit the tower. As author Lynn Spencer will describe: “His initial thought is that some controller must have really screwed up. Yet the more he thinks about it, the less that makes sense. It’s a clear day with unlimited visibility, and planes don’t just fly into buildings.” Along with supervisor Daniel Bueno, Scoggins starts contacting other facilities, trying to find out more about what is going on. Several of these facilities are picking up an aircraft’s emergency locator transmitter—a device which begins transmitting a signal when a plane crashes. But Boston Center lacks the necessary equipment to pinpoint where the signal is coming from. Looking again at the TV footage showing the WTC, Scoggins wonders if Flight 11 crashed into the tower. He tells Bueno, “Call American [Airlines] and confirm if their aircraft is down!” Bueno complies, but soon reports back that American Airlines “can’t confirm that the plane that has hit the Trade Center is American 11. They’ve lost their radar track on the plane and cannot confirm where it is.” [SPENCER, 2008, PP. 49-50] Scoggins will later recall that American Airlines does not confirm that its plane has hit the North Tower for several hours. He says, “With American Airlines, we could never confirm if it was down or not, so that left doubt in our minds.” [VANITY FAIR, 8/1/2006] Entity Tags: Colin Scoggins, Boston Air Route Traffic Control Center, Daniel Bueno, American Airlines Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(8:50 a.m.) September 11, 2001: Secret Service Agent Outside Cheney’s Office Learns Plane that Hit WTC Is Passenger Jet While he is waiting outside the vice president’s office for a scheduled meeting, Dick Cheney’s chief speechwriter John McConnell has been chatting with Cheney’s secretary Debbie Heiden and the Secret Service agent posted at the door. They all see the news about the first plane hitting the World Trade Center on the television above Heiden’s desk. McConnell later recalls, “There wasn’t any kind of alarm. It was just kind of, ‘Oh man, look at that.’” The Secret Service agent then receives an urgent call from the agency’s intelligence division. According to McConnell, “He put the phone down and told me: passenger jet. And that’s when you go, Geez. And then you start getting a sick feeling. Because a passenger aircraft is not going to crash into the World Trade Center.” [HAYES, 2007, PP. 329-330] But, according to the 9/11 Commission, it is not until they learn of the second crash at 9:03 that nearly everyone in the White House realizes this is not an accident (see (Between 8:46 a.m. and 9:00 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 35] Entity Tags: Debbie Heiden, John McConnell, Secret Service Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Dick Cheney

(8:50 a.m.) September 11, 2001: CIA Director Tenet Told of Attack, Immediately Suspects Bin Laden

David Boren. [Source: University of Oklahoma] CIA Director George Tenet is told of the first WTC crash while he is eating breakfast with his mentor, former Senator David Boren (D), at the St. Regis Hotel in Washington, DC. They are interrupted when CIA bodyguards converge on the table to hand Tenet a cell phone. Tenet is told that the WTC has been attacked by an airplane. Boren later says, “I was struck by the fact that [the messenger] used the word ‘attacked.’” Tenet then hands the cell phone back to an aide and says to Boren, “You know, this has bin Laden’s fingerprints all over it.” “‘He was very collected,’ Boren recalls. ‘He said he would be at the CIA in 15 minutes, what people he needed in the room and what he needed to talk about.’” [USA TODAY, 9/24/2001; ABC NEWS, 9/14/2002] According to other accounts, Tenet responds to the caller, “They steered the plane directly into the building?” Tenet then says to Boren, “That looks like bin Laden.” Tenet muses aloud, “I wonder if this has something to do with the guy [Zacarias Moussaoui] who trained for a pilot’s license.” (Moussaoui had been arrested several weeks earlier.) [ST. PAUL PIONEER PRESS, 5/29/2002; STERN, 8/13/2003] According to another account, Tenet pauses while on the phone to tell Boren, “The World Trade Center has been hit. We’re pretty sure it wasn’t an accident. It looks like a terrorist act,” then returns to the phone to identify who should be summoned to the CIA situation room. [TIME, 9/14/2001] Tenet later tells author Ronald Kessler, “There was no doubt that al-Qaeda was going to come here eventually, and that something spectacular was planned. I knew immediately who it was [behind the attack].” [KESSLER, 2003, PP. 196] In his own 2007 book, Tenet will largely confirm the above accounts. He will add, “Most people, I understand, assumed that the first crash was a tragic accident. It took the second plane hitting the second tower to show them that something far worse was going on. That wasn’t the case for me. We had been living too intimately with the possibility of a terrorist attack on the United States. I instantly thought that this had to be al-Qaeda.” He also mentions thinking aloud about Moussaoui. [TENET, 2007, PP. 161] Tenet will subsequently hurry back to CIA headquarters in his car (see (8:55 a.m.-9:15 a.m.) September 11, 2001). Entity Tags: George J. Tenet, World Trade Center, Zacarias Moussaoui, David Boren, Osama bin Laden, Central Intelligence Agency Timeline Tags: 9/11 Timeline Category Tags: Zacarias Moussaoui, All Day of 9/11 Events, Flight AA 11

(8:50 a.m.) September 11, 2001: Middle Eastern Men Seen in Sarasota, Cursing President Bush A Longboat Key resident has a strange encounter with some Middle Eastern men. He is standing on the Sarasota bay front, waiting for President Bush’s motorcade to go by on its way to the Booker Elementary School. He sees a dilapidated van passing by, with two Middle Eastern men “screaming out the windows, ‘Down with Bush’ and raising their fists in the air.” This would be around the time when reports of the first WTC crash are first being broadcast (see 8:48 a.m. September 11, 2001). The man will later report this incident to the police and then be questioned by the FBI about it. Several hours earlier, some Middle Eastern men had pulled up in a van at the resort where Bush was staying, falsely claiming to have an interview with him (see (6:00 a.m.) September 11, 2001). It is unknown whether these were the same men as were seen on the Sarasota bay front. [LONGBOAT OBSERVER, 9/26/2001] Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush

8:51 a.m. September 11, 2001: Last Radio Contact with Flight 77 The last radio contact with Flight 77 is made when a pilot asks for clearance to fly higher. However, six minutes later, the plane fails to respond to a routine instruction. Presumably, it is hijacked during that time. Indianapolis flight control center is handling the plane by this time. [NEW YORK TIMES, 10/16/2001; GUARDIAN, 10/17/2001; BOSTON GLOBE, 11/23/2001; 9/11 COMMISSION, 7/24/2004, PP. 8] Entity Tags: Indianapolis Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 77

8:51 a.m. September 11, 2001: NEADS Learns of Plane Hitting WTC, Informs FAA’s New York Center Technicians on the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) receive what is apparently their first notification that a plane has hit the World Trade Center, in a phone call from the FAA’s Boston Center. [VANITY FAIR, 8/1/2006] NEADS ID technicians are currently trying to locate Flight 11, when they are called by Colin Scoggins, the military liaison at the Boston Center. ID tech Stacia Rountree answers the call. In response to Scoggins’s information, Rountree says to her colleagues, “A plane just hit the World Trade Center.” She asks Scoggins, “Was it American 11?” He tells her this is not confirmed. [SPENCER, 2008, PP. 50] Another of the ID techs, Shelley Watson, starts murmuring in response to the news: “Oh my God. Oh God. Oh my God.” [VANITY FAIR, 8/1/2006] A computer maintenance technician then runs onto the operations floor and announces that CNN is broadcasting that a 737 has hit the WTC. [SPENCER, 2008, PP. 51] NEADS Calls New York Center - Master Sergeant Maureen Dooley, the leader of the ID techs, tells Watson: “Update New York! See if they lost altitude on that plane altogether.” Watson immediately calls the FAA’s New York Center and asks, “Did you just hear the information regarding the World Trade Center?” When the person who answers her call says no, Watson explains, “Being hit by an aircraft.” The person at New York Center says, “You’re kidding,” but Watson adds, “It’s on the world news.” [VANITY FAIR, 8/1/2006] One of the NEADS technicians is finally able to display the live CNN coverage on one of the 15-foot screens at the front of the room. People stare in silence at the footage of the burning North Tower. [SPENCER, 2008, PP. 51] Entity Tags: Northeast Air Defense Sector, Shelley Watson, Maureen Dooley, Colin Scoggins, Boston Air Route Traffic Control Center, New York Air Route Traffic Control Center, Stacia Rountree Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(8:51 a.m.) September 11, 2001: Air Traffic Controller Watches Flight 175 Suddenly Climb 3,000 Feet, NEADS Not Contacted The air traffic controller at the FAA’s New York Center who is responsible for monitoring Flight 175 sees the now-hijacked plane on his radar screen making a sharp turn (see (8:50 a.m.) September 11, 2001), and is astonished as it rapidly climbs 3,000 feet. [NATIONAL TRANSPORTATION SAFETY BOARD, 2/19/2002 ; THE LEARNING CHANNEL, 2005] Around this time, the controller, Dave Bottiglia, first notices that Flight 175’s transponder code has changed (see 8:51 a.m.-8:53 a.m. September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 21 ] As he will later recall: “As I’m watching, United 175 makes a hard left-hand turn and starts climbing. Not only did he make a sharp turn, but he also climbed 3,000 feet in a matter of approximately one minute, which is a very fast rate of climb.” Bottiglia will add, “This is something that we have never seen before.” He immediately turns to the manager at the New York Center and says, “I believe I just lost United 175.” [THE LEARNING CHANNEL, 2005] Yet, according to the 9/11 Commission, the center does not alert NORAD’s Northeast Air Defense Sector (NEADS) to Flight 175 until 9:03 a.m. (see (9:03 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 23] Entity Tags: New York Air Route Traffic Control Center, Dave Bottiglia Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

8:51 a.m.-8:53 a.m. September 11, 2001: Air Traffic Controller Declares Flight 175 as Possibly Hijacked According to the 9/11 Commission, Dave Bottiglia, the air traffic controller handling Flight 175, only notices now that this flight’s transponder signal has changed (see 8:46 a.m.-8:47 a.m. September 11, 2001). Bottiglia asks Flight 175 to return to its proper transponder code. There is no response. Beginning at 8:52 a.m., he makes repeated attempts to contact it, but there is still no response. Bottiglia contacts another controller at 8:53 a.m., and says: “We may have a hijack. We have some problems over here right now.… I can’t get a hold of UAL 175 at all right now and I don’t know where he went to.” [NEW YORK TIMES, 10/16/2001; 9/11 COMMISSION, 6/17/2004; SPENCER, 2008, PP. 48] This account apparently conflicts with earlier accounts that claim NORAD’s Northeast Air Defense Sector (NEADS) was notified at 8:43 a.m. that Flight 175 had been hijacked (see 8:43 a.m. September 11, 2001). [NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/18/2001] Entity Tags: Dave Bottiglia Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight UA 175

(Between 8:51 a.m. and 8:56 a.m.) September 11, 2001: Air Force Liaison to FAA Arrives at FAA Headquarters, but Does Not Join Teleconference The US Air Force liaison to the FAA arrives at FAA headquarters in Washington, DC, but, according to her own later recollections, does not immediately join a teleconference that has been set up in response to the first plane hitting the World Trade Center. [9/11 COMMISSION, 5/23/2003; US DEPARTMENT OF TRANSPORTATION, 8/31/2006 ] Military Liaisons at FAA Headquarters - Each of the four military services within the US Department of Defense (the Army, the Navy, the Air Force, and the Marine Corps) assigns an FAA liaison officer to represent its requirements to the director of air traffic. These four liaisons share office space on the fourth floor of FAA headquarters. [FEDERAL AVIATION ADMINISTRATION, 3/21/2002 ] Colonel Sheryl Atkins is the Air Force liaison there. Air Force liaisons at the FAA regional offices all report to Atkins, and she reports to the Pentagon. Atkins Arrives at FAA Headquarters - Atkins will later recall that she was on her way to work when the first plane hit the WTC at 8:46 a.m., and she arrives at FAA headquarters “probably five, 10 minutes after that.” Once there, she goes to her office, where everyone is gathered around the television. She will see the CNN coverage of the second plane hitting the WTC at 9:03 a.m., and then immediately begin “personnel accounting.” [9/11 COMMISSION, 3/26/2004; US DEPARTMENT OF TRANSPORTATION, 8/31/2006 ] Atkins Does Not Join Teleconference - According to a 2003 statement provided by the FAA, the FAA established a teleconference with several other agencies minutes after the first WTC tower was hit (see (8:50 a.m.) September 11, 2001), and the Air Force liaison to the FAA (i.e. Atkins) “immediately” joined this. [9/11 COMMISSION, 5/23/2003] However, Atkins will say she only joins this teleconference after 9:37 a.m., when the Pentagon attack occurs (see (Shortly After 9:37 a.m.) September 11, 2001). [9/11 COMMISSION, 3/26/2004; US DEPARTMENT OF TRANSPORTATION, 8/31/2006 ] Not Responsible for Reporting Hijackings - Atkins will tell the 9/11 Commission that she is not responsible for being a channel from the FAA to the military for hijack and/or fighter escort protocols. She will explain that her office is “a liaison military administrative office,” and therefore, if she is notified of a hijacking, this does not represent “procedural military notification.” 9/11 Commission staff members will confirm “that there is no indication in the FAA handbook for special military procedures that [Atkins’s] office has a role in the notification to the military of a hijack, or the request to the military for fighter asset support.” Atkins will recall that, on this morning, “no one at the FAA” says to her that she should initiate “notification for a military response and/or coordination with the FAA response to the attacks.” Instead, she is “involved with military administrative coordinating and facilitating… and not with direct assessment or response to the attacks.” [9/11 COMMISSION, 3/26/2004; 9/11 COMMISSION, 4/19/2004] No Other Military Liaisons Present - The three other military liaisons that share office space with Atkins at FAA headquarters are currently elsewhere, spread out around northern Virginia and Washington, DC. The Navy and Marine Corps liaisons will arrive at FAA headquarters at around 10:30 a.m.; the Army liaison will not arrive until the following day. [FEDERAL AVIATION ADMINISTRATION, 3/21/2002 ] Entity Tags: Sheryl Atkins, Federal Aviation Administration Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

8:51 a.m.-8:54 a.m. September 11, 2001: Hijackers Take Over Flight 77

Charles Burlingame. [Source: Family photo / Associated Press] The 9/11 Commission says the hijacking of Flight 77 takes place between 8:51 a.m., when the plane transmits its last routine radio communication (see 8:51 a.m. September 11, 2001), and 8:54 a.m., when it deviates from its assigned course (see (8:54 a.m.) September 11, 2001). Based on phone calls made from the plane by flight attendant Renee May (see (9:12 a.m.) September 11, 2001) and passenger Barbara Olson (see (9:20 a.m.) September 11, 2001), the commission concludes that the hijackers “initiated and sustained their command of the aircraft using knives and box cutters… and moved all of the passengers (and possibly crew) to the rear of the aircraft.” It adds, “Neither of the firsthand accounts to come from Flight 77… mentioned any actual use of violence (e.g., stabbings) or the threat or use of either a bomb or Mace.” [9/11 COMMISSION, 7/24/2004, PP. 8-9; 9/11 COMMISSION, 8/26/2004, PP. 29 ] People who knew Charles Burlingame, the pilot of Flight 77, will later contend that it would have required a difficult struggle for the hijackers to gain control of the plane from him. [WASHINGTON POST, 9/11/2002] Burlingame was a military man who’d flown Navy jets for eight years, served several tours at the Navy’s elite Top Gun school, and been in the Naval Reserve for 17 years. [ASSOCIATED PRESS, 12/6/2001] His sister, Debra Burlingame, says, “This was a guy that’s been through SERE [Survival Evasion Resistance Escape] school in the Navy and had very tough psychological and physical preparation.” [JOURNAL NEWS (WESTCHESTER), 12/30/2003] Admiral Timothy Keating, who was a classmate of Burlingame’s from the Navy and a flight school friend, says, “I was in a plebe summer boxing match with Chick, and he pounded me.… Chick was really tough, and the terrorists had to perform some inhumane act to get him out of that cockpit, I guarantee you.” [CNN, 5/16/2006] Yet the five alleged hijackers do not appear to have been the kinds of people that would be a particularly dangerous opponent. Pilot Hani Hanjour was skinny and barely over 5 feet tall. [WASHINGTON POST, 10/15/2001] And according to the 9/11 Commission, the “so-called muscle hijackers actually were not physically imposing,” with the majority of them being between 5 feet 5 and 5 feet 7 in height, “and slender in build.” [9/11 COMMISSION, 6/16/2004] Senator John Warner (R) later says “the examination of his remains… indicated Captain Burlingame was in a struggle and died before the crash, doing his best to save lives on the aircraft and on the ground.” [WASHINGTON POST, 12/8/2001] Entity Tags: Charles Burlingame, Hani Hanjour Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 77, Key Day of 9/11 Events

8:52 a.m.-8:59 a.m. September 11, 2001: Flight 175 Passenger Tries to Call Wife

Garnet ‘Ace’ Bailey. [Source: Los Angeles Kings] Garnet “Ace” Bailey, a passenger on Flight 175, tries four times to call his wife Katherine, on both her business and home phone lines. According to the 9/11 Commission, his attempts are unsuccessful, and he never gets to speak to her. [9/11 COMMISSION, 8/26/2004, PP. 21 ; ESPN, 9/7/2006] Bailey was assigned a seat in row 6 of the plane but attempts the calls using a phone in row 32. According to a summary of phone calls from the hijacked flights presented at the 2006 Zacarias Moussaoui trial, however, while one of his calls does not connect, the other three do and last for 22 seconds, 25 seconds, and 9 seconds. [US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006] Bailey’s wife will later appear to confirm not having received any calls from her husband, recalling that when the plane struck the South Tower at 9:03 a.m., “We had no idea” Garnet was on it, and that “I had no thought he was in harm’s way.” [PRESS-TELEGRAM (LONG BEACH, CA), 9/10/2007] Garnet Bailey is a scout for the Los Angeles Kings of the National Hockey League, and played in the NHL himself from 1968 to 1978. [NEW YORK TIMES, 9/13/2001] Entity Tags: Garnet Bailey Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175, Alleged Passenger Phone Calls

8:52 a.m. September 11, 2001: Flight 175 Attendant Reports Plane Has Been Hijacked; Accounts Conflict over Details

Robert Fangman. [Source: Family photo] A flight attendant on Flight 175 calls the United Airlines maintenance office in San Francisco and speaks with Marc Policastro, an employee there. The attendant reports that Flight 175 has been hijacked, both of its pilots have been killed, a flight attendant has been stabbed, and the hijackers are probably flying the plane. The line then goes dead. [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 7/24/2004, PP. 7-8; 9/11 COMMISSION, 8/26/2004, PP. 21 ] The call, which lasts 75 seconds, is made using an Airfone in row 31 at the back of the plane. Flight crews on United aircraft are able to contact the maintenance office simply by dialing *349 on an Airfone. [9/11 COMMISSION, 8/26/2004, PP. 90-91 ; US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006] The identity of the attendant making the call is unclear. According to the Wall Street Journal, the caller is “a female flight attendant.” [WALL STREET JOURNAL, 10/15/2001] The 9/11 Commission Report, however, refers to them as “a male flight attendant,” and one of the Commission’s earlier staff statements will specifically name Robert Fangman, who is one of the attendants on Flight 175. [9/11 COMMISSION, 1/27/2004 ; 9/11 COMMISSION, 7/24/2004, PP. 7; 9/11 COMMISSION, 8/26/2004, PP. 18 ] A summary of the phone calls made from the four hijacked planes presented at the 2006 Zacarias Moussaoui trial will refer to the caller simply as a “flight attendant,” with a question mark signifying their name. [US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006] After the call ends, Policastro and also another employee at the maintenance office try contacting Flight 175 using ACARS (an e-mail system that enables personnel on the ground to rapidly communicate with those in the cockpit of an aircraft), but they receive no response to these and subsequent attempts at reaching the flight. According to GTE Airfone records, another successful call will be made from Flight 175 to the maintenance office four minutes after this first one (see 8:56 a.m. September 11, 2001). However, other evidence indicates only one call is made. Shortly before 9:00 a.m., a supervisor at the maintenance office will call the United Airlines System Operations Control center, just outside Chicago, and inform a manager there of the reported hijacking of Flight 175 (see Shortly Before 9:00 a.m. September 11, 2001). The supervisor also calls the airline’s security chief. [9/11 COMMISSION, 8/26/2004, PP. 21-22 AND 90 ] Entity Tags: Marc Policastro, Robert Fangman Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight UA 175, Alleged Passenger Phone Calls

Shortly After 8:46 a.m. September 11, 2001: Neighbor Sees Suspicious Men Documenting First WTC Attack and Cheering, Calls Police
A homemaker living near Liberty State Park, Jersey City, New Jersey sees three men behaving strangely on a nearby roof and alerts the authorities. This homemaker, who has given only her first name Maria, is called by a neighbor shortly after the first plane has hit the WTC and is told about the impact. She has a view of the WTC from her apartment building so she gets her binoculars and watches the disaster. However, she also notices three young men kneeling on the roof of a white van in the parking lot of her apartment building. Maria will later recall, “They seemed to be taking a movie.” They are taking video or photos of themselves with the WTC burning in the background. But what strikes Maria is their expressions: “They were like happy, you know… They didn’t look shocked to me. I thought it was very strange.” She writes down the license plate number of the van and calls the police. [ABC NEWS, 6/21/2002] Apparently the men leave the area a few minutes after the first attack is over. [COUNTERPUNCH, 2/7/2007] An FBI lookout bulletin for the van will be issued later in the day (see 3:31 p.m. September 11, 2001) and the three men (plus two more discovered with them) will be detained (see 3:56 p.m. September 11, 2001). When the men detained, one of them will be found with pictures of the group standing with the burning wreckage of the WTC in the background. [FORWARD, 3/15/2002] At least some of the pictures were taken while standing on top of the van. [NEW YORK TIMES, 10/8/2001] The lawyer for the five men will later note that one photograph developed by the FBI shows one of the men, Sivan Kurzberg, holding a lighted lighter in the foreground, with the burning WTC in the background. [NEW YORK TIMES, 11/21/2001] It will apparently be determined at least two of the men are Israeli spies, but what they were doing and why will remain in dispute. One of these Israelis will later say, “our purpose was to document the event.” [ABC NEWS, 6/21/2002] Entity Tags: World Trade Center, Sivan Kurzberg, Urban Moving Systems, Scott DeCarlo, Maria, Omer Marmari, Paul Kurzberg, Israel Institute for Intelligence and Special Tasks (Mossad), Oded Ellner, Yaron Shmuel Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Israel

Shortly After 8:46 a.m. September 11, 2001: DC Air National Guard Officers Learn of First WTC Crash, Think It Is an Accident

Logo of the 113th Wing of the DC Air National Guard. [Source: Air National Guard] Pilots and officers with the District of Columbia Air National Guard (DCANG) are notified of the first plane hitting the World Trade Center, but mistakenly assume this must have been an accident and continue with a meeting they are holding. [RASMUSSEN, 9/18/2003; 9/11 COMMISSION, 3/11/2004 ; SPENCER, 2008, PP. 122] The 113th Wing of the DC Air National Guard, which includes the 121st Fighter Squadron, is based at Andrews Air Force Base in Maryland, 10 miles southeast of Washington. [DISTRICT OF COLUMBIA AIR NATIONAL GUARD, 7/24/2001; GLOBALSECURITY (.ORG), 10/21/2001; GLOBALSECURITY (.ORG), 11/15/2001] Pilots and Flight Managers in Meeting - Some DCANG officers are currently in a conference room at their unit at Andrews, conducting the weekly scheduling meeting, where plans for the upcoming week are discussed. According to Captain Brandon Rasmussen, a pilot who is also the chief of scheduling with the unit, about five or six people are in the meeting. [RASMUSSEN, 9/18/2003; 9/11 COMMISSION, 3/11/2004 ] As well as Rasmussen, those present include Major David McNulty, the senior intelligence officer of the 113th Wing; pilots Marc Sasseville and Daniel Caine; and a new officer, Mark Valentine. Officers Think Crash Is an Accident - An intelligence officer interrupts the meeting and says a plane has just flown into the WTC. However, the meeting participants assume the crash is an accident involving a small aircraft. [9/11 COMMISSION, 3/8/2004 ; 9/11 COMMISSION, 3/11/2004 ; SPENCER, 2008, PP. 122] Rasmussen will later recall: “[A]ll of us in the meeting kind of looked at each other and looked outside the window, it was clear blue skies. It doesn’t get any more flying weather than that. So we thought, ‘What kind of a moron can’t see those big buildings right in front of them?’ We all figured it was just some light civil aircraft… little Cessnas, Piper Cubs, or whatever, someone doing some sightseeing flying up and down the Hudson and just not paying attention where he was going.” Therefore, “we continued on with the meeting, thinking we’d catch the news clips later on in the day.” The scheduling meeting will continue until its participants learn of the second plane hitting the WTC and realize this is a terrorist attack (see (9:04 a.m.) September 11, 2001). [RASMUSSEN, 9/18/2003; 9/11 COMMISSION, 3/11/2004 ; SPENCER, 2008, PP. 122-123] Some at Base Suspicious about Crash - However, according to the Washington Post, at least some individuals with the DC Air National Guard are “immediately suspicious” upon hearing of the first crash. Pilot Heather Penney Garcia will recall having wondered, “How do you make a mistake like that?” (Penney Garcia is at the 121st Fighter Squadron headquarters at Andrews, though whether she is attending the scheduling meeting is unstated.) Only Four DCANG Pilots Available - Members of the 121st Fighter Squadron have just returned from “Red Flag,” a major training exercise in Nevada (see Late August-September 8, 2001). Most of the squadron’s pilots, who fly commercial planes in their civilian lives and are involved with the unit on only a part-time basis, are consequently away from the base on this day, either back at their airline jobs or on leave, according to different accounts. [WASHINGTON POST, 4/8/2002; 9/11 COMMISSION, 2/27/2004; SPENCER, 2008, PP. 156] Of the seven pilots the squadron has available at the base today, three have just taken off for a training mission over North Carolina (see 8:36 a.m. September 11, 2001), meaning only four available pilots are left at the base. [9/11 COMMISSION, 2/17/2004; 9/11 COMMISSION, 2/27/2004; 9/11 COMMISSION, 3/8/2004 ; 9/11 COMMISSION, 3/11/2004 ] DCANG Not Part of NORAD Air Defense Force - The DC Air National Guard flies the F-16 Fighting Falcon jet fighter, and its mission includes providing “capable and ready response forces for the District of Columbia in the event of a natural disaster or civil emergency.” [DC MILITARY (.COM), 6/2001; GLOBALSECURITY (.ORG), 10/21/2001] Unlike other Air National Guard units, it reports to the president, instead of a state governor. It works closely with Secret Service agents who are across the runway at Andrews Air Force Base, in the Air Force One hangar. [WASHINGTON POST, 4/8/2002; VOGEL, 2007, PP. 445] According to Aviation Week and Space Technology magazine, the 121st Fighter Squadron is “not standing alert on Sept. 11” because the DC Air National Guard is “not assigned to the North American Aerospace Defense Command air defense force.” [AVIATION WEEK AND SPACE TECHNOLOGY, 9/9/2002] Entity Tags: Brandon Rasmussen, Daniel Caine, David McNulty, Mark Valentine, Marc Sasseville, District of Columbia Air National Guard, Heather Penney Garcia Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

8:48 a.m. September 11, 2001: CNN First Major Network to Show WTC Crash Footage CNN is the first major network to show the footage of the crash site. It breaks into a commercial and anchor Carol Lin says, “This just in. You are looking at… obviously a very disturbing live shot there—that is the World Trade Center, and we have unconfirmed reports this morning that a plane has crashed into one of the towers of the World Trade Center.” CNN then switches to Sean Murtagh, the network’s vice president of finance, who says in a live telephone interview, “I just witnessed a plane that appeared to be cruising at a slightly lower than normal altitude over New York City. And it appears to have crashed into—I don’t know which tower it is—but it hit directly in the middle of one of the World Trade Center towers. It was a jet, maybe a two-engine jet, maybe a 737… a large passenger commercial jet… It was teetering back and forth, wing-tip to wing-tip, and it looks like it has crashed into—probably, twenty stories from the top of the World Trade Center—maybe the eightieth to eighty-fifth floor. There is smoke billowing out of the World Trade Center.” [CNN, 9/11/2001; BAMFORD, 2004, PP. 16-17] Many reports do not come until a few minutes later. For instance, ABC first breaks into regular programming with the story at 8:52 a.m. [ABC NEWS, 9/14/2002] Incredibly, a NORAD timeline presented to the 9/11 Commission in 2003 claims that CNN doesn’t begin its coverage of the attacks until 8:57. [9/11 COMMISSION, 5/23/2003] Entity Tags: Carol Lin, Sean Murtagh, World Trade Center, CNN Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, Flight UA 175, World Trade Center

8:48 a.m. September 11, 2001: FAA New York Center Manager Aware of Ong Phone Call, Unaware Flight 11 Has Crashed A manager at the FAA’s New York Center speaks in a teleconference between air traffic control centers. The manager says: “Okay. This is New York [Center]. We’re watching the airplane [Flight 11]. I also had conversation with American Airlines, and they’ve told us that they believe that one of their stewardesses was stabbed and that there are people in the cockpit that have control of the aircraft, and that’s all the information they have right now.” The manager is unaware Flight 11 has already crashed. [9/11 COMMISSION, 6/17/2004] This appears to be a simplified version of flight attendant Betty Ong’s phone call, given to American Airlines leader Gerard Arpey and others minutes before (see (8:30 a.m.) September 11, 2001). Entity Tags: Betty Ong, New York Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(8:48 a.m.-8:50 a.m.) September 11, 2001: FAA Manager Ben Sliney Learns of First WTC Crash, Doesn’t Realize It Is Flight 11 Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, learns that a plane has hit the World Trade Center, but it does not occur to him that this might have been the hijacked Flight 11 that he has been tracking. As national operations manager, Sliney is in charge of supervising all activities on the Command Center’s operations floor and overseeing the entire air traffic control system for the United States. He is currently on the operations floor, trying to gather and disseminate whatever information he can about Flight 11. [SPENCER, 2008, PP. 2 AND 45-46] At 8:48 a.m., a manager at the FAA’s New York Center provides a report on Flight 11 over a Command Center teleconference, saying: “We’re watching the airplane. I also had conversation with American Airlines, and they’ve told us that they believe that one of their stewardesses was stabbed and that there are people in the cockpit that have control of the aircraft, and that’s all the information they have right now.” [9/11 COMMISSION, 7/24/2004, PP. 21] Although Flight 11 crashed two minutes earlier (see 8:46 a.m. September 11, 2001), this is all Sliney is currently hearing about the aircraft. The Command Center’s military liaison then approaches him. The liaison is a colonel who is responsible for handling military airspace reservations, but is not part of the NORAD chain of command. He tells Sliney to put CNN up on one of the center’s screens, because “They are reporting that a small plane has hit the World Trade Center.” Upon following this suggestion, Sliney and his colleagues see the television footage of the burning North Tower. Sliney is baffled, commenting aloud: “That’s a lot of smoke for a small plane. I’ve worked New York airspace. Why would you be right over the World Trade Center on a clear, bright day?” However, according to author Lynn Spencer, “The notion that it is actually American 11 that has hit the tower doesn’t cross his mind; the idea that the hijacking they’ve been tracking might have flown into that building, especially on such a clear day, is simply unfathomable.” [SPENCER, 2008, PP. 46] Entity Tags: New York Air Route Traffic Control Center, Ben Sliney, Lynn Spencer, Federal Aviation Administration Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(Between 8:48 a.m. and 9:00 a.m.) September 11, 2001: Cheney Sees Footage of WTC Crash on Television, but Allegedly Does Not Realize It Is Terrorism Vice President Dick Cheney later claims he learns of the first attack on the World Trade Center just before 9:00 a.m. He has just finished an impromptu discussion in his office at the White House with Sean O’Keefe, the deputy director of the Office of Management and Budget (see (8:25 a.m.-8:50 a.m.) September 11, 2001). His chief speechwriter John McConnell has come in for a meeting, when his secretary, Debbie Heiden, calls in and tells him a plane hit the WTC. Cheney recalls, “So we turned on the television and watched for a few minutes.” However, journalist and author Stephen Hayes suggests Cheney learns of the attack earlier. He says that while McConnell is waiting for his meeting, O’Keefe comes out of the vice president’s office. McConnell gestures at a television showing the burning WTC, and “O’Keefe nodded; they had been watching the reports inside.” When McConnell enters Cheney’s office, “The small television on the other side of the desk was tuned to ABC News.” [MEET THE PRESS, 9/16/2001; HAYES, 2007, PP. 328-330] According to his own recollection, Cheney is puzzled by the reports: “I was sitting there thinking about it. It was a clear day, there was no weather problem—how in hell could a plane hit the World Trade Center?” [NEWSWEEK, 12/31/2001; 9/11 COMMISSION, 7/24/2004, PP. 35] He claims it is only when he sees the second tower hit at 9:03 that he realizes this is a terrorist attack, saying, “as soon as that second plane showed up, that’s what triggered the thought: terrorism, that this was an attack.” [MEET THE PRESS, 9/16/2001; CNN, 9/11/2002] Entity Tags: John McConnell, Richard (“Dick”) Cheney, Sean O’Keefe, Debbie Heiden Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Dick Cheney

8:48 a.m. September 11, 2001: Barksdale Air Force Base, Louisiana, Preparing for Global Guardian Exercise When Attacks Start Barksdale Air Force Base in Louisiana is an important node in the US Strategic Command (Stratcom) exercise Global Guardian (see 8:30 a.m. September 11, 2001) on 9/11. Colonel Mike Reese, director of staff for the 8th Air Force, is monitoring several television screens at the base as part of the exercise when he sees CNN cut into coverage of the first World Trade Center crash, two minutes after it happens. He watches live when the second plane hits the World Trade Center at 9:03 a.m. Reese says that at this point, “we knew it wasn’t a mistake. Something grave was happening that put the nation’s security at risk.” An article in the New Orleans Times-Picayune later recounts how awareness of the real attacks impacts those participating in the exercise: “Immediately [the Barksdale staff’s] focus turned to defense, securing Barksdale, Minot [North Dakota], and Whiteman [Missouri] air force bases, where dozens of aircraft and hundreds of personnel were involved in the readiness exercise ‘Global Guardian.’ The exercise abruptly ended as the United States appeared to be at war within its own borders. Four A-10s, an aircraft not designed for air-to-air combat, from Barksdale’s 47th Fighter Squadron, were placed on ‘cockpit alert,’ the highest state of readiness for fighter pilots. Within five minutes, the A-10s, equipped only with high intensity cannons, could have been launched to destroy unfriendly aircraft, even if it was a civilian passenger airliner.” Lt. Col. Edmund Walker, commander of the 47th Fighter Squadron, a novice pilot still in training, is sitting in his fighter along with other pilots in other fighters, ready to take off, when they are ordered back to the squadron office. They are told they are no longer practicing. Walker recalls, “We had to defend the base against any aircraft, airliner or civilian. We had no idea. Would it fly to the base and crash into the B-52s or A-10s on the flight line?” [TIMES-PICAYUNE, 9/8/2002] When President Bush’s Air Force One takes off from Sarasota, Florida, at approximately 9:55 a.m., it has no destination, and circles over Florida aimlessly. But around 10:35 (see (10:45 a.m.) September 11, 2001), it begins heading towards Barksdale Air Force Base. [WASHINGTON POST, 1/27/2002; CBS NEWS, 9/11/2002] It finally arrives at Barksdale around 11:45 a.m. [DAILY TELEGRAPH, 12/16/2001; CBS NEWS, 9/11/2002] It’s never been explained exactly why Bush traveled from Florida to Barksdale. The Daily Telegraph has reported, “The official reason for landing at Barksdale was that President Bush felt it necessary to make a further statement, but it isn’t unreasonable to assume that—as there was no agreement as to what the President’s movements should be—it was felt he might as well be on the ground as in the air.” [DAILY TELEGRAPH, 12/16/2001] Entity Tags: Offutt Air Force Base, Mike Reese, Global Guardian, Eni, James O. Ellis Jr Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Training Exercises

8:56 a.m. September 11, 2001: Attendant Supposedly Makes Second Call from Flight 175; United Airlines Concludes Otherwise
According to GTE Airfone records, an attendant on Flight 175 makes a call to the United Airlines maintenance office in San Francisco at this time, but the employee who would have answered it denies this. The call is supposedly made using an Airfone in row 31 at the back of the plane, and lasts 31 seconds. [9/11 COMMISSION, 8/26/2004, PP. 90-91 ; US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006] A Flight 175 attendant, possibly Robert Fangman, called the maintenance office four minutes earlier and spoke with employee Marc Policastro (see 8:52 a.m. September 11, 2001). [9/11 COMMISSION, 1/27/2004 ; 9/11 COMMISSION, 7/24/2004, PP. 7] But Policastro, who would have also answered this second call had it occurred, later recalls only one communication from the flight. United Airlines investigators will conclude that only one call is received. According to Airfone records, a third call from Flight 175 to the maintenance office is attempted a minute later, at 8:57, but this fails to connect. [9/11 COMMISSION, 8/26/2004, PP. 90-91 ; US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006] Entity Tags: Marc Policastro, Robert Fangman Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175, Alleged Passenger Phone Calls

8:56 a.m. September 11, 2001: Flight 77’s Transponder Signal Disappears, yet NEADS Is Not Alerted Flight 77’s transponder is turned off, meaning that the aircraft’s speed, altitude, and flight information are no longer visible on radar displays at the FAA’s Indianapolis Center. [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ; NATIONAL TRANSPORTATION SAFETY BOARD, 2/19/2002 ; 9/11 COMMISSION, 7/24/2004, PP. 9] The Indianapolis Center air traffic controller in charge of Flight 77 watched the plane go off course and head southwest before its data disappeared from his radar screen. He looks for primary radar signals along the aircraft’s projected flight path as well as in the airspace where it had started to turn, but cannot find it. [9/11 COMMISSION, 6/17/2004] He tries contacting the plane repeatedly, saying “American 77, Indy,” and: “American 77, Indy, radio check. How do you read?” But there is no response. [NEW YORK TIMES, 10/16/2001; NEW YORK TIMES, 10/16/2001] NEADS Not Contacted - US News and World Report will later comment, “[E]xperts say that an airliner making a 180-degree turn followed by a transponder turnoff should have been a red flag to controllers.” It will quote Robert Cauble, a 20-year veteran of Navy air traffic control, who says: “The fact that the transponder went off, they should have picked up on that immediately. Everyone should have been on alert about what was going on.” [US NEWS AND WORLD REPORT, 10/8/2001] Yet the Indianapolis Center supposedly does not notify NORAD’s Northeast Air Defense Sector (NEADS). According to the 9/11 Commission, NEADS will only learn that Flight 77 is missing at 9:34 a.m. (see 9:34 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 26-27] Controller Thinks Plane Suffered Mechanical Failure - While several air traffic control centers were reportedly informed of the Flight 11 hijacking as early as 8:25 a.m. (see 8:25 a.m. September 11, 2001), according to the 9/11 Commission, the controller handling Flight 77 does not realize other aircraft have been hijacked, and he is unaware of the situation in New York. He mistakenly assumes Flight 77 has experienced an electrical or mechanical failure. [GUARDIAN, 10/17/2001; 9/11 COMMISSION, 6/17/2004] After he informs other Indianapolis Center personnel of the developing situation, they will clear all other aircraft from the plane’s westerly route so their safety will not be affected if Flight 77 is still flying along its original path but unable to be heard. [FRENI, 2003, PP. 29; 9/11 COMMISSION, 7/24/2004, PP. 460; 9/11 COMMISSION, 8/26/2004, PP. 30 ] Airline and Possibly Pentagon Learn of Flight 77 Problems - While NEADS is not alerted about the errant aircraft, a controller at the Indianapolis Center will contact American Airlines at 8:58 to inform it that contact has been lost with Flight 77 (see 8:58 a.m. September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 30 ] And an article in the New York Times will indicate that the Pentagon’s National Military Command Center (NMCC) promptly becomes aware of the problems with Flight 77 (see (Shortly After 8:51 a.m.) September 11, 2001). [NEW YORK TIMES, 9/15/2001] Entity Tags: Robert Cauble, Indianapolis Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight AA 77

8:57 a.m. September 11, 2001: Flight 175 Turns toward New York City Flight 175, now in descent, briefly levels off at 28,500 feet and starts turning northeast. A minute later, it resumes its descent as it heads toward New York City. [NATIONAL TRANSPORTATION SAFETY BOARD, 2/19/2002 ; 9/11 COMMISSION, 8/26/2004, PP. 22 ] Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

8:57 a.m. September 11, 2001: Jet Fuel in North Tower Burns Up The jet fuel that spilled from Flight 11 when it hit the North Tower (see 8:46 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which investigates the collapses, will say “The initial jet fuel fires themselves lasted at most a few minutes.” [NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY, 9/2005, PP. 183 ] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [POPULAR MECHANICS, 3/2005] Flight 11, a Boeing 767, had a fuel capacity of 23,980 gallons, but was only carrying about 10,000 gallons when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and a comparable amount was consumed in the fireballs outside the building. Therefore, approximately 7,000 gallons splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually have fewer combustibles than some other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reaches a temperature above 600°C (see August 27, 2003). Although steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY, 9/2005, PP. 20, 29, 24, 77 ] The jet fuel will also burn up in the South Tower about 10 minutes after it is hit (see 9:13 a.m. September 11, 2001). Entity Tags: Forman Williams, World Trade Center, National Institute of Standards and Technology Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, WTC Investigation, World Trade Center

Page 30 of 64 (6374 events) (8:57 a.m.) September 11, 2001: Fire Department Advice to Evacuate WTC Tower Fails to Reach People Inside

People inside the World Trade Center flee down a stairway. [Source: Shannon Stapleton] By 8:57 a.m., fire department commanders at WTC Tower One advise Port Authority police and building personnel to evacuate Tower Two. According to the 9/11 Commission, the reason for this is not concern of a possible second plane, but because the fire chiefs judge the impact of the plane into the North Tower to have made the entire WTC complex unsafe. However, there is no evidence that this advice is communicated effectively to the building personnel in Tower Two. When an announcement is made to evacuate at 9:02 a.m. (one minute before the building is hit), it does not direct everyone to evacuate, and advises only that everyone may wish to start an orderly evacuation if warranted by conditions on their floor. [9/11 COMMISSION, 5/19/2004; 9/11 COMMISSION, 7/24/2004, PP. 287 AND 290] Entity Tags: World Trade Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175, World Trade Center

8:58 a.m. September 11, 2001: Indianapolis Center Informs American Airlines of Loss of Contact with Flight 77 An air traffic controller at the FAA’s Indianapolis Center contacts the American Airlines dispatch office in Texas, and informs it that contact has been lost with Flight 77. The controller is a sector radar associate, whose job is to help with hand-offs and to coordinate with other sectors and facilities. He speaks to American Airlines dispatcher Jim McDonnell. [9/11 COMMISSION, 8/26/2004, PP. 30 ; SPENCER, 2008, PP. 63] The controller begins, “This is Indianapolis Center trying to get a hold of American 77.” McDonnell asks for clarification, “Who you trying to get a hold of?” and the controller replies: “American 77.… On frequency 120.27.… We were talking to him and all of a sudden it just, uh…” McDonnell interjects: “Okay, all right. We’ll get a hold of him for you.” The call comes to an abrupt end and the controller then continues trying to contact Flight 77. [NEW YORK TIMES, 10/16/2001; SPENCER, 2008, PP. 63-64] Soon after this call, American Airlines’ executive vice president of operations, Gerard Arpey, will give an order to stop all American flight takeoffs in the Northeast US (see Between 9:00 a.m. and 9:10 a.m. September 11, 2001). By 8:59 a.m., American Airlines begins attempts to contact Flight 77 using ACARS (a digital communications system used primarily for aircraft-to-airline messages). Within minutes, some time between 9:00 a.m. and 9:10 a.m., American will get word that United Airlines also has lost contact with a missing airliner (presumably Flight 175). When reports of the second WTC crash come through after 9:03 a.m., one manager will mistakenly shout, “How did 77 get to New York and we didn’t know it?” [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 7/24/2004, PP. 454; 9/11 COMMISSION, 8/26/2004, PP. 31 ] The sector radar associate at the Indianapolis Center will call American Airlines again about Flight 77 at 9:02, and again speak with McDonnell (see 9:02 a.m. September 11, 2001). [NEW YORK TIMES, 10/16/2001] Entity Tags: American Airlines, Indianapolis Air Route Traffic Control Center, Jim McDonnell Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 77

Shortly Before 9:00 a.m. September 11, 2001: United Airlines Learns about Flight 175 Hijacking

Jim Goodwin. [Source: Chicago Tribune] Rich Miles, the manager at the United Airlines System Operations Control (SOC) center just outside Chicago, receives a call from a supervisor at United’s maintenance office in San Francisco, informing him that Flight 175 has been reported as hijacked. [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 8/26/2004, PP. 22 ] The maintenance office received a call minutes earlier from a flight attendant on United 175, who said their plane had been hijacked (see 8:52 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 7-8] When the supervisor tells Miles about this, he initially responds, “No, the information we’re getting is that it was an American 757.” (The FAA has just informed United Airlines that the plane that hit the World Trade Center was a hijacked American Airlines 757 (see (Shortly After 8:48 a.m.) September 11, 2001).) But the supervisor insists, “No, we got a call from a flight attendant on 175.” [WALL STREET JOURNAL, 10/15/2001] Miles notifies his boss Bill Roy, the SOC director, about this information. Roy then contacts United’s CEO Jim Goodwin and its chief operating officer Andy Studdert, who are in a meeting at the airline’s headquarters, located next to the SOC. Roy then begins the process of activating the crisis center at the United headquarters, which will take about 30 minutes to complete. [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 1/27/2004; 9/11 COMMISSION, 8/26/2004, PP. 22 ] Entity Tags: Andy Studdert, Jim Goodwin, Rich Miles, United Airlines, Bill Roy Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

Shortly Before 9:00 a.m. September 11, 2001: Acting Joint Chiefs of Staff Chairman Learns of First Crash from Television

Air Force General Richard Myers, vice chairman of the Joint Chiefs of Staff, and acting chairman on 9/11. [Source: NORAD] According to his own account, Air Force General Richard Myers, the vice chairman of the Joint Chiefs of Staff, sees reports of the first WTC crash on television. Myers is acting chairman of the US military during the 9/11 crisis because Chairman of the Joint Chiefs of Staff Army General Henry Shelton is flying across the Atlantic for a NATO meeting in Europe. [ABC NEWS, 9/11/2002; AMERICAN FORCES PRESS SERVICE, 9/8/2006] Myers has a 9 o’clock appointment with Senator Max Cleland (D) in one of the Senate office buildings. He is heading into this meeting and sees a television in Cleland’s outer office showing the burning North Tower, with the commentator suggesting it has been hit by an airplane. [MSNBC, 9/11/2002] Myers later recalls, “They thought it was a small plane or something like that.” [ARMED FORCES RADIO AND TELEVISION SERVICE, 10/17/2001; AMERICAN FORCES PRESS SERVICE, 10/23/2001] He says, “And we’re standing around saying, ‘What in the world happened?’ I remember the day being beautiful. I said, ‘How could a pilot be that stupid, to hit a tower? I mean, what’—but then you think, ‘Well, whatever.’” So he goes ahead and walks into the meeting, and is with Cleland at the time the second tower is hit (see (Shortly After 9:03 a.m.) September 11, 2001). [COUNCIL ON FOREIGN RELATIONS, 6/29/2006] On several occasions, Cleland will confirm that Myers had this meeting with him. [US CONGRESS, 9/13/2001; CNN, 11/20/2001; ATLANTA JOURNAL-CONSTITUTION, 6/16/2003] But counterterrorism “tsar” Richard Clarke seems to contradict this account. He claims that, when he joins a video teleconference shortly after arriving at the White House, he sees Myers on screen, indicating that Myers is at the Pentagon rather than with Cleland (see (9:10 a.m.) September 11, 2001). [CLARKE, 2004, PP. 1-3] Entity Tags: Richard A. Clarke, Henry Hugh Shelton, Max Cleland, Richard B. Myers Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(8:54 a.m.) September 11, 2001: Flight 77 Veers Off Course Flight 77 from Washington begins to go off course over southern Ohio, turning to the southwest. [WASHINGTON POST, 9/12/2001; NEWSDAY, 9/23/2001; 9/11 COMMISSION, 6/17/2004] Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 77

(8:55 a.m.) September 11, 2001: President Bush Chats with Greeting Committee Instead of Taking Urgent Call from Rice
Adam Putnam. [Source: Congressional Pictorial Directory] At the Booker Elementary School in Sarasota, a small greeting committee has been waiting for the president to arrive. Among this group are two congressmen, Adam Putnam (R) and Dan Miller (R). A White House staffer has informed them that the president has an important call to take from Condoleezza Rice. According to Putnam, they were told, “When he arrives, and he’ll be here in a minute, he’s going to walk past you. He’s not being rude; he’s just got to take this phone call.” [GW HATCHET, 4/8/2002; ST. PETERSBURG TIMES, 9/8/2002] President Bush reportedly is informed of the first WTC crash when he arrives at the school (see (Between 8:55 a.m. and 9:00 a.m.) September 11, 2001). Like others traveling in the president’s motorcade (see (Between 8:46 a.m. and 8:55 a.m.) September 11, 2001), Captain Deborah Loewer, the director of the White House Situation Room, learned of the crash during the journey. She runs up to the president, she later says, “[a]s soon as the motorcade stopped,” and informs him of it (see (8:55 a.m.) September 11, 2001). [DAYTON DAILY NEWS, 8/17/2003; SPRINGFIELD NEWS-SUN, 7/6/2006] Yet in spite of therefore likely already knowing of the crash, Bush seems in no hurry to take Rice’s call. Putnam later recalls, “Well, he comes up and does not go past us. He stops and talks with us, having a good chat with the teacher of the year.” (This is Edwina Oliver, who is also part of the greeting committee.) White House chief of staff Andrew Card says, “Mr. President. You have a phone call from National Security Adviser Rice you need to take.” According to Putnam, Bush “says OK. [But he] goes on talking with the teacher of the year. ‘I’ll be right there.’ Card comes back to him, grabs him by the arm and says, ‘Mr. President, you need to take this call right now.’” [SAMMON, 2002, PP. 43; GW HATCHET, 4/8/2002; ST. PETERSBURG TIMES, 9/8/2002] The president then takes the call from Rice (see (9:00 a.m.) September 11, 2001). Entity Tags: Andrew Card, Dan Miller, Condoleezza Rice, Adam Putnam, George W. Bush Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush

8:55 a.m.-8:57 a.m. September 11, 2001: Confusion at NEADS over Identity of Plane that Hit WTC

Master Sergeant Maureen Dooley. [Source: ABC News] Rumors have started circulating through the civilian air traffic system that the plane that hit the World Trade Center was a small Cessna. There is increasing confusion on the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) as to whether it was really Flight 11. ID tech Stacia Rountree is on the phone with Colin Scoggins, a civilian manager who is the military liaison at the FAA’s Boston Center. Scoggins initially seems to confirm that the plane was Flight 11, saying: “Yeah, he crashed into the World Trade Center.… [D]isregard the tail number [given earlier for American 11].” When Rountree asks, “He did crash into the World Trade Center?” Scoggins replies, “[T]hat’s what we believe, yes.” However, an unidentified male staff member at NEADS overhears, and queries: “I never heard them say American Airlines Flight 11 hit the World Trade Center. I heard it was a civilian aircraft.” Master Sergeant Maureen Dooley takes the phone from Rountree and asks Scoggins, “[A]re you giving confirmation that American 11 was the one?” Apparently contradicting what he’d previously said, Scoggins replies: “No, we’re not gonna confirm that at this time. We just know an aircraft crashed in.… The last [radar sighting] we have was about 15 miles east of JFK [International Airport in New York City], or eight miles east of JFK was our last primary hit. He did slow down in speed… and then we lost ‘em.” [VANITY FAIR, 8/1/2006] This confusion will continue later on, when NEADS will be misinformed that Flight 11 is still airborne (see 9:21 a.m. September 11, 2001). Entity Tags: Stacia Rountree, Colin Scoggins, Maureen Dooley, Northeast Air Defense Sector Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(8:55 a.m.) September 11, 2001: President Bush Arrives at Elementary School for Photo-Op

Bush’s motorcade arrives at Booker Elementary School. [Source: Lions Gate Films] President Bush’s motorcade arrives at Booker Elementary School for a photo-op to promote his education policies. [NEW YORK TIMES, 9/16/2001; SARASOTA MAGAZINE, 9/19/2001; DAILY TELEGRAPH, 12/16/2001; SARASOTA HERALD-TRIBUNE, 9/10/2002; ALBUQUERQUE TRIBUNE, 9/10/2002; ABC NEWS, 9/11/2002; WASHINGTON TIMES, 10/7/2002] If he left the Colony Resort around 8:35 a.m. as reported, the timing of his arrival at 8:55 a.m. is consistent with the fact that the trip from the resort to the school is said to take 20 minutes. The Booker Elementary School is reportedly “well-equipped for the brief presidential visit. Police and Secret Service agents [are] on the roof, on horseback and in every hallway. The White House [has] installed 49 new phone lines for staffers and reporters.” [NEW YORK TIMES, 9/16/2001; ST. PETERSBURG TIMES, 9/8/2002; MSNBC, 10/29/2002] Entity Tags: George W. Bush Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush

(8:55 a.m.) September 11, 2001: Flight 175 Nearly Collides with Two Other Planes Flight 175 almost collides in mid-air with at least two other planes as it descends towards Manhattan. At the FAA’s New York Center, air traffic controller Chris Tucker sees it turn toward the path of Delta Flight 2315, a Boeing 737 heading southwest at 28,000 feet. He tells the Delta pilot: “Traffic 2 o’clock. Ten miles. I think he’s been hijacked. I don’t know his intentions. Take any evasive action necessary.” The Delta plane begins to turn to get out of the way, but Flight 175 turns as well. According to the Washington Post, the two planes’ radar targets actually merge on the radar screen. Controller Dave Bottiglia later says, “It was a terrifying moment just to watch the two airplanes miss by less than, I think it was 200 feet.” Shortly after this near miss, Flight 175 almost collides with US Airways Flight 542, another 737, flying just below and four miles behind Delta 2315. This plane’s onboard collision alert system sounds an alarm as Flight 175 comes closer and closer to it. Its pilot descends, managing to avoid a collision. According to an early FAA report, after this incident, several New York air traffic controllers speculate that the unknown aircraft heading towards New York City—only later confirmed to be Flight 175—is an emergency and is heading for an airport to land. [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ; WASHINGTON POST, 9/17/2001; NEWSDAY, 9/10/2002; MSNBC, 9/11/2002; ASSOCIATED PRESS, 9/12/2002] Earlier on, Flight 175 nearly collided with Flight 11 (see (Shortly After 8:42 a.m.) September 11, 2001), and minutes later it will narrowly avoid another collision, with Midwest Airlines Flight 7 (see (9:01 a.m.) September 11, 2001). Entity Tags: Dave Bottiglia, New York Air Route Traffic Control Center, Chris Tucker Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(Between 8:55 a.m. and 9:00 a.m.) September 11, 2001: President Bush First Told About WTC Crash? Suggests Accident

Karl Rove, Andrew Card, and Dan Bartlett. [Source: White House, US Office Pristina, Kosovo, White House] President Bush’s motorcade has arrived at Booker Elementary School and Bush enters the school with his entourage. The beepers of politicians’ aides are going off with news of the first WTC crash as Bush arrives. According to one account, Bush learns of the crash when adviser Karl Rove takes Bush aside in a school corridor and tells him about the calamity. According to this account, Rove says the cause of the crash was unclear. Bush replies, “What a horrible accident!” Bush also suggests the pilot may have had a heart attack. This account is recalled by photographer Eric Draper, who was standing nearby at the time. [DAILY MAIL, 9/8/2002] Dan Bartlett, White House Communications Director, also says he is there when Bush is told: “[Bush] being a former pilot, had kind of the same reaction, going, was it bad weather? And I said no, apparently not.” [ABC NEWS, 9/11/2002] One account states that Rove tells Bush the WTC has been hit by a large commercial airliner. [DAILY TELEGRAPH, 12/16/2001] However, Bush later remembers Rove saying it appeared to be an accident involving a small, twin-engine plane. [WASHINGTON POST, 1/27/2002] In a third version of the story, Bush later recalls that he first learns of the crash from chief of Staff Andrew Card, who says, “‘Here’s what you’re going to be doing; you’re going to meet so-and-so, such-and-such.’ And Andy Card says, ‘By the way, an aircraft flew into the World Trade Center.’” [WASHINGTON TIMES, 10/7/2002] “From the demeanor of the president, grinning at the children, it appeared that the enormity of what he had been told was taking a while to sink in,” according to a reporter standing nearby at the time. [DAILY TELEGRAPH, 12/16/2001; DAILY MAIL, 9/8/2002] Entity Tags: Karl Rove, George W. Bush, Andrew Card, Dan Bartlett, Eric Draper Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush, Key Day of 9/11 Events

(8:50 a.m.) September 11, 2001: Flight 175 Goes Off Course According to a timeline provided to CNN by unnamed but “informed defense officials,” Flight 175 deviates from its assigned flight path at this time. [CNN, 9/17/2001] Other accounts give slightly different times. According to a National Transportation Safety Board report, which is based on various sources of recorded radar, Flight 175 deviates from its assigned altitude at 8:51 a.m., and then begins turning to the southeast at 8:52, climbing during the turn up to 33,500 feet. [NATIONAL TRANSPORTATION SAFETY BOARD, 2/19/2002 ] The 9/11 Commission Report is unspecific about when it goes off course. It says only that “Minutes later,” after its final 8:42 a.m. communication, “United 175 turned southwest without clearance from air traffic control.” [9/11 COMMISSION, 7/24/2004, PP. 21] New York Center air traffic controller Curt Applegate later says that he follows Flight 175 on the radar screen as it turns to the left and descends. [MSNBC, 9/11/2002] Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(8:50 a.m.) September 11, 2001: American Airlines Learns of Plane Hitting WTC

Don Carty. [Source: Publicity photo] By 8:50 a.m., the American Airlines headquarters in Fort Worth, Texas has been called by an American employee at La Guardia Airport in New York City, and informed that an aircraft has hit the World Trade Center. However, it does not yet know that this was Flight 11. [9/11 COMMISSION, 8/26/2004, PP. 15 ] Around the same time, a ramp supervisor at JFK International Airport in New York phones the American Airlines System Operations Control (SOC), located near to its headquarters, to also report the plane hitting the WTC, and workers at the SOC then switch on the television to see it on the news reports. Don Carty, the American Airlines president, who has not yet arrived at his office this morning, calls Gerard Arpey, American’s executive vice president for operations, who is at the SOC. Carty has seen the reports of the WTC and asks, “Is that our plane?” Arpey replies, “I don’t know, Don. We confirmed it was hijacked, and was headed south from Boston.” Carty later recalls that he had a bad feeling that it was indeed his plane that had hit the North Tower. According to Arpey, “We furiously attempted to learn if that aircraft was Flight 11.” [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 1/27/2004] Yet, apparently, it is not until 9:30 a.m. that American Airlines confirms that Flight 11 hit the World Trade Center (see (9:30 a.m.) September 11, 2001). Entity Tags: Gerard Arpey, Don Carty, American Airlines Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(8:52 a.m.) September 11, 2001: New York Controller Tracks Flight 175 into New York, NEADS Not Alerted

Mike McCormick. [Source: Associated Press] Mike McCormick, the head of the FAA’s New York Center, sees the coverage of the first World Trade Center attack on CNN. He assumes that Flight 175, which he is tracking on his radar screen, is also headed into the WTC. He will recall: “Probably one of the most difficult moments of my life was the 11 minutes from the point I watched that aircraft, when we first lost communications until the point that aircraft hit the World Trade Center. For those 11 minutes, I knew, we knew, what was going to happen, and that was difficult.” [CNN, 8/12/2002] Yet, according to the 9/11 Commission, the New York Center will not notify NORAD’s Northeast Air Defense Sector (NEADS) about Flight 175 until around the time it crashes, at 9:03 a.m. (see (9:03 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 23] Entity Tags: New York Air Route Traffic Control Center, Mike McCormick Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(8:52 a.m.) September 11, 2001: Flight 175 Passenger Details Stabbing

Peter Hanson. [Source: Family photo] Businessman Peter Hanson calls his father from Flight 175 and says, “Oh, my God! They just stabbed the airline hostess. I think the airline is being hijacked.” Despite being cut off twice, he manages to report how men armed with knives are stabbing flight attendants, apparently in an attempt to force crewmembers to unlock the doors to the cockpit. He calls again a couple of minutes before the plane crashes. [BBC, 9/13/2001; DAILY TELEGRAPH, 9/16/2001; TORONTO SUN, 9/16/2001] Hanson’s father immediately calls the local police department and relays what he heard. [SAN FRANCISCO CHRONICLE, 7/23/2004] Entity Tags: Peter Hanson Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175, Alleged Passenger Phone Calls

8:53 a.m. September 11, 2001: Otis Fighters Airborne, Allegedly Ordered toward New York
A typical F-15. [Source: US Air Force] Radar data will show that the two F-15s scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, are airborne by this time. [WASHINGTON POST, 9/15/2001; NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/18/2001; 9/11 COMMISSION, 7/24/2004, PP. 20] It is now eight minutes since the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS) ordered that the jets be launched (see 8:45 a.m. September 11, 2001). [VANITY FAIR, 8/1/2006] It is 40 minutes since air traffic controllers had their last communication with Flight 11 (see 8:13 a.m. September 11, 2001), and 28 minutes since they became certain that the aircraft was hijacked (see (8:25 a.m.) September 11, 2001). Flight 11 crashed into the World Trade Center seven minutes ago (see 8:46 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 7, 19 AND 459] Commander Wants Fighters Sent to New York - In Rome, New York, NEADS has just received news of the plane hitting the WTC (see 8:51 a.m. September 11, 2001). Major Kevin Nasypany, the facility’s mission crew commander, is asked what to do with the Otis fighters. He responds: “Send ‘em to New York City still. Continue! Go! This is what I got. Possible news that a 737 just hit the World Trade Center. This is a real-world.… Continue taking the fighters down to the New York City area, JFK [International Airport] area, if you can. Make sure that the FAA clears it—your route all the way through.… Let’s press with this.” [VANITY FAIR, 8/1/2006] Yet there will be conflicting reports of the fighters’ destination (see (8:53 a.m.-9:05 a.m.) September 11, 2001), with some accounts saying they are directed toward military-controlled airspace off the Long Island coast. [FILSON, 2003, PP. 56-59; 9/11 COMMISSION, 6/17/2004] Entity Tags: Northeast Air Defense Sector, Robert Marr, Kevin Nasypany, Otis Air National Guard Base Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(8:48 a.m.) September 11, 2001: Top CIA Officials Learn of First Attack on WTC
Most days, at 8:30 a.m., CIA Director George Tenet holds a meeting in his conference room at CIA headquarters where 15 top agency officials contribute the news from their particular area. But on this day Tenet is away, having breakfast with former Senator David Boren (D) (see (8:50 a.m.) September 11, 2001). In his place, running the meeting is A. B. “Buzzy” Krongard, the CIA’s executive director. After the first attack occurs, the senior duty officer of the CIA’s Operations Center interrupts and announces, “Excuse me, Mr. Krongard, but I thought you would want to know that a plane just struck the World Trade Center.” The Operations Center, which is staffed, 24 hours a day by 15 officers, has three televisions that are usually tuned to CNN, MSNBC, and Fox. So presumably the duty officer has just seen the initial televised reports coming from New York. Krongard then adjourns his meeting and returns to his office. [KESSLER, 2003, PP. 196-197 AND 202] Entity Tags: Central Intelligence Agency, A.B. (“Buzzy”) Krongard Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(8:48 a.m.) September 11, 2001: NORAD’s Colorado Operations Center Sees WTC Television Footage

Canadian Air Force Major General Major General Rick Findley. [Source: NORAD] Canadian Air Force Major General Rick Findley is in charge of the battle staff at NORAD’s Cheyenne Mountain, Colorado operations center. He has just completed a 14-hour night shift, and the center is in the middle of a shift change. According to Findley, “As the phones were beginning to ring, someone said, ‘Sir, you might want to look at that.’ I looked up and there was the CNN image of the World Trade Center. There was a hole in the side of one of the buildings.” CNN broadcasts this footage starting at 8:48 a.m. An as-yet unidentified person reportedly tells Findley that it was a small plane, who responded, “I said the hole’s too big for a small airplane.… I asked if it was the hijacked aircraft. I was scratching my head, wondering if it was another aircraft altogether.” [CALGARY HERALD, 10/1/2001; CANADIAN PRESS, 9/10/2006] Entity Tags: World Trade Center, North American Aerospace Defense Command, Rick Findley Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(8:50 a.m.) September 11, 2001: FAA Establishes Phone Bridges, Including with the Military, Earlier than Claimed by 9/11 Commission According to a statement by two high-level FAA officials, “Within minutes after the first aircraft hit the World Trade Center, the FAA immediately established several phone bridges [i.e., telephone conference calls] that included FAA field facilities, the FAA command center, FAA headquarters, [Defense Department], the Secret Service, and other government agencies.” The FAA shares “real-time information on the phone bridges about the unfolding events, including information about loss of communication with aircraft, loss of transponder signals, unauthorized changes in course, and other actions being taken by all the flights of interest, including Flight 77. Other parties on the phone bridges in turn shared information about actions they were taken.” The statement says, “The US Air Force liaison to the FAA immediately joined the FAA headquarters phone bridge and established contact with NORAD on a separate line.” [9/11 COMMISSION, 5/23/2003] Another account says the phone bridges are “quickly established” by the Air Traffic Services Cell (ATSC). This is a small office at the FAA’s Herndon Command Center, which is staffed by three military officers at the time of the attacks (see (Between 8:48 a.m. 9:00 a.m.) September 11, 2001). It serves as the center’s liaison with the military. According to Aviation Week and Space Technology, the phone bridges link “key players, such as NORAD’s command center, area defense sectors, key FAA personnel, airline operations, and the NMCC.” [AVIATION WEEK AND SPACE TECHNOLOGY, 6/10/2002; 9/11 COMMISSION, 6/17/2004] According to an FAA transcript of employee conversations on 9/11, one of the phone bridges, between the FAA Command Center, the operations center at FAA headquarters, and air traffic control centers in Boston and New York, begins before Flight 11 hits the World Trade Center at 8:46 (see 8:46 a.m. September 11, 2001). [FEDERAL AVIATION AUTHORITY, 10/14/2003, PP. 3-10 ] If these accounts are correct, it means someone at NORAD should learn about Flight 77 when it deviates from its course (see (8:54 a.m.) September 11, 2001). However, the 9/11 Commission will later claim that the FAA teleconference is established about 30 minutes later (see (9:20 a.m.) September 11, 2001). The Air Force liaison to the FAA will claim she only joins it after the Pentagon is hit (see (Shortly After 9:37 a.m.) September 11, 2001). Entity Tags: Secret Service, Federal Aviation Administration, Air Traffic Services Cell, US Department of Defense Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight UA 175, Flight AA 77, Flight UA 93

(8:50 a.m.-9:00 a.m.) September 11, 2001: Boston Airport Directors Learn of Crashed and Missing Planes Thought to Be from Their Airport At Boston’s Logan Airport, from which Flight 11 and Flight 175 took off, directors learn that a plane thought to be from there has hit the World Trade Center, and another from there is missing. John Duval, the airport’s deputy director of operations, is at his desk in the executive aviation office, when his son calls and informs him of the first plane hitting the WTC. A duty manager then calls, saying he has been on the phone with the FAA control tower at the airport. The manager tells Duval he has been informed that, as well as the plane that hit the WTC, “Another one is missing,” and, “They think the two planes came from here.” Duval immediately calls Ed Freni, who is Logan’s director of aviation operations. Duval passes on the news of the WTC crash and the other information from his duty manager. The two men arrange to meet in five minutes time at the Massachusetts Port Authority (Massport) aviation office on the 18th floor of the FAA control tower at the airport. [MURPHY, 2006, PP. 30-33] Entity Tags: John Duval, Ed Freni Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, Flight UA 175

(8:53 a.m.) September 11, 2001: NORAD Public Affairs Officer Calls Brother in WTC; Possibly Warns Him of Second Hijacked Plane

Adam Arias [Source: US Air Force] Major Don Arias, the public affairs officer for NORAD, has just learned of the first WTC crash from television and a phone call from NEADS (see (8:38 a.m.-8:52 a.m.) September 11, 2001). Alarmed because his younger brother works at the WTC, he calls him immediately. Adam Arias works for an investment company on the 84th floor of the South Tower. According to some accounts, Don Arias tells his brother that the aircraft that crashed into the North Tower was likely a hijacked plane that he has been informed of, and orders him to “Get out of there. Go home.” [FLORIDA STATE TIMES, 11/2001; NEWHOUSE NEWS SERVICE, 1/25/2002; AIRMAN, 9/2002] But according to Newsday, Don Arias tells his brother he has heard there is “another hijacked airliner and might be another attack.” [NEWSDAY, 10/30/2001] This would be consistent with an early NORAD timeline, which had the agency receiving notification of the second hijacking at 8:43 a.m. (see 8:43 a.m. September 11, 2001). However, later accounts, including the 9/11 Commission Report, will claim NORAD only hears of it around the time the plane hits the South Tower (see (9:03 a.m.) September 11, 2001). Adam Arias reacts to his brother’s call with urgency, going around the floor exhorting people to leave, and physically throwing one woman out of her office. Several survivors will later credit him with saving their lives. [NEWHOUSE NEWS SERVICE, 1/25/2002; AIRMAN, 9/2002; FILSON, 2003, PP. 124] Adam Arias will be killed when the South Tower collapses. [SEATTLE POST-INTELLIGENCER, 9/9/2003] Entity Tags: Don Arias Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(8:55 a.m.) September 11, 2001: Situation Room Director Informs President Bush of WTC Crash

Captain Deborah Loewer. [Source: Military Sealift Command] Captain Deborah Loewer, director of the White House Situation Room, is traveling in President Bush’s motorcade toward Booker Elementary School, when she learns of the first WTC crash from her deputy in the Situation Room at the White House. According to some reports, as soon as the motorcade reaches the school, Loewer runs from her car to Bush’s car, and informs Bush. [ASSOCIATED PRESS, 11/26/2001; CATHOLIC TELEGRAPH, 12/7/2001] Note that Bush maintains that he learns of the crash at a later time. Entity Tags: George W. Bush, Deborah Loewer Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush

(8:55 a.m.) September 11, 2001: FAA’s New York Center Believes Flight 175 Has Been Hijacked, but NEADS Reportedly Not Informed The head air traffic controller at the FAA’s New York Center notifies a manager at the facility that she believes Flight 175 has been hijacked. The manager tries to notify regional managers about this, but cannot reach them because they are discussing the hijacking of Flight 11 and refuse to be disturbed. However, even though the controller managing Flight 175 said, “we may have a hijack” at 8:53 a.m. (see 8:51 a.m.-8:53 a.m. September 11, 2001), the 9/11 Commission will conclude that NORAD’s Northeast Air Defense Sector (NEADS) is not notified about the aircraft until 9:03 a.m. (see (9:03 a.m.) September 11, 2001). [9/11 COMMISSION, 6/17/2004] The Commission’s account will conflict with previous accounts that state that NEADS was notified of the Flight 175 hijacking at 8:43 a.m. (see 8:43 a.m. September 11, 2001). The head of the New York Center, Mike McCormick, has already decided at 8:52 a.m. that Flight 175 has been hijacked and is on a suicide run to New York City (see (8:52 a.m.) September 11, 2001). [CNN, 8/12/2002] Entity Tags: New York Air Route Traffic Control Center, Mike McCormick Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

8:58 a.m. September 11, 2001: Flight 175 Passenger Says Passengers Want to Do Something about Hijacking

Brian Sweeney. [Source: Family photo] Brian Sweeney, a passenger on Flight 175, calls his wife, but can only leave a message. “We’ve been hijacked, and it doesn’t look too good.” Then he calls his mother and tells her what is happening onboard. [HYANNIS NEWS, 9/13/2001; WASHINGTON POST, 9/21/2001] She recalls him saying, “They might come back here. I might have to go. We are going to try to do something about this.” She also recalls him identifying the hijackers as Middle Eastern. Then he tells his mother he loves her and hangs up the phone. The mother turns on the television and soon sees Flight 175 crash into the WTC. The 9/11 Commission later concludes that the Flight 175 passengers planned to storm the cockpit but did not have time before the plane crashed. [NEW YORK DAILY NEWS, 3/9/2004; CNN, 3/10/2004] Entity Tags: Brian Sweeney Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175, Alleged Passenger Phone Calls