September 11 morning

Intro
Originally going to be 6am to midday, now looks like break down further, prob by hours. September 11 6am-7am September 11 7am-8am September 11 8am-9am

Early Morning September 11, 2001: Langley Pilot Asks to Be Taken off Alert Later On
At Langley Air Force Base in Virginia, one of the pilots that will take off to defend Washington in response to the terrorist attacks (see (9:25 a.m.-9:30 a.m.) September 11, 2001) asks to be removed from “alert” status later this morning, so he and another pilot can participate in a training mission. [ASSOCIATED PRESS, 8/19/2002; SPENCER, 2008, PP. 116] Being on “alert” means that a pilot’s fighter jet is kept on the runway, armed, fueled up, and ready to take off within minutes if called upon. [AIR FORCE MAGAZINE, 2/2002; BERGEN RECORD, 12/5/2003] Pilot Requests 'Download' - The pilot, Major Dean Eckmann, calls NORAD’s Northeast Air Defense Sector (NEADS) and requests that he be removed from alert status at 11:00 a.m. He wants to be able to join in with a scheduled training mission being conducted from Langley Air Force Base, along with another pilot from his unit, Captain Craig Borgstrom. (Borgstrom is not one of the unit’s alert pilots, but will take off along with Eckmann in response to the terrorist attacks.) According to author Lynn Spencer, such requests for removal from alert status—known as “download”—are customary, “since the detachment typically flies two training missions each week, and as long as the other NORAD alert sites on the East Coast—at Otis [Air National Guard Base] on Cape Cod and Homestead [Air Reserve Base] in Florida—are up on alert, the requests are generally approved.” [SPENCER, 2008, PP. 116 AND 141-144] Alert Duty Usually Uneventful - The alert unit at Langley Air Force Base is in fact part of the North Dakota Air National Guard’s 119th Fighter Wing, which has a small detachment at Langley, located away from the base’s central facilities. The unit is housed in two cramped buildings, and has just four aircraft and 18 full-time members of staff. [SPENCER, 2008, PP. 114] According to journalist and author Jere Longman, being on alert duty is usually fairly uneventful for the pilots involved: “Protecting American airspace from attack was not a demanding job before September 11.… A week at Langley was a time to relax, watch television, work out, spend time on the computer, catch up on business. Like firemen, the pilots sat and waited for something to happen. When it did, they were usually scrambled to escort Navy jets with transponder problems to their home bases. Or to find doctors lost over the ocean in their Beechcraft Bonanzas. Or, occasionally, to sniff out drug runners. It was a sleepy job. Dozing for dollars, they called it.” [LONGMAN, 2002, PP. 64] Entity Tags: Northeast Air Defense Sector, Dean Eckmann, Craig Borgstrom Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Training Exercises

Early Morning September 11, 2001: Helicopter Crew at Aviation Unit near Pentagon Away for ‘Traffic Survey’
A helicopter and its crew that are always on standby for “contingency” missions in the Washington area are away from base early this morning conducting a traffic survey, but apparently return at some point before the Pentagon is hit. The crew belongs to the 12th Aviation Battalion. [US ARMY CENTER FOR MILITARY HISTORY, 11/14/2001 ; ARMY CENTER OF MILITARY HISTORY, 11/14/2001 ] The 12th Aviation Battalion is stationed at Davison Army Airfield at Fort Belvoir, located 12 miles south of the Pentagon. It is the aviation support unit for the Military District of Washington, and operates UH-1 “Huey” and UH-60 Black Hawk helicopters. [MILITARY DISTRICT OF WASHINGTON, 8/2000] According to a chief warrant officer with the unit, the 12th Aviation Battalion has “two crews that are always on standby for any kind of contingency mission.” It is one of these crews that is “out flying around doing a traffic survey.” [ARMY CENTER OF MILITARY HISTORY, 11/14/2001 ] The exact time period during which the crew and their helicopter are away from base is unstated, but they apparently return to Davison Airfield before 9:37 a.m., when the Pentagon is hit (see Shortly Before 9:37 a.m. September 11, 2001). [US ARMY CENTER FOR MILITARY HISTORY, 11/14/2001 ] They will be the first crew with the battalion to take off in support of the rescue operations at the Pentagon once the unit’s aircraft are permitted to launch again following the attack. Others members of the 12th Aviation Battalion are also away from base this morning, for weapons training (see 8:46 a.m.-9:37 a.m. September 11, 2001). [ARMY CENTER OF MILITARY HISTORY, 11/14/2001 ] Entity Tags: 12th Aviation Battalion, Davison Army Airfield Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Pentagon

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(Between 8:00 a.m. and 10:00 a.m.) September 11, 2001: Numerous Aircraft at Base near Washington Participating in Training Exercises
Many aircraft at Andrews Air Force Base, which is just a few miles outside Washington, DC, are taking part in training exercises. James Ampey, an FAA air traffic controller who is currently on duty in the control tower at the base, will later recall that there are “an unusually high number of aircraft taking off and landing at Andrews [this] morning, because previously scheduled military exercises [are] underway.” [9/11 COMMISSION, 7/28/2003 ] It is unclear what specific exercises these aircraft are participating in, and the exact time period Ampey is referring to. Militarized 747 Involved in 'Global Guardian' Exercise - According to journalist and author Dan Verton, around the time of the Pentagon attack, “civilian and military officials [are] boarding a militarized version of a Boeing 747, known as the E-4B National Airborne Operations Center (NAOC), at an airfield outside of the nation’s capital. They [are] preparing to conduct a previously scheduled Defense Department exercise” (see (Shortly Before 9:37 a.m.) September 11, 2001). [VERTON, 2003, PP. 143-144] This airfield could well be Andrews Air Force Base, which is just 10 miles from Washington. [GLOBALSECURITY (.ORG), 11/15/2001] The exercise being referred to is apparently the US Strategic Command’s annual exercise, Global Guardian, for which three E-4Bs are reportedly launched (see 8:30 a.m. September 11, 2001 and Before 9:00 a.m. September 11, 2001). [OMAHA WORLD-HERALD, 2/27/2002; OMAHA WORLD-HERALD, 9/8/2002] Whether other aircraft that are taking off or landing at Andrews are participating in Global Guardian is unknown. NORAD Exercise, 'Vigilant Guardian' - Another major exercise taking place this morning is called Vigilant Guardian. All of the North American Aerospace Defense Command (NORAD) is participating in it (see (6:30 a.m.) September 11, 2001). [NEWHOUSE NEWS SERVICE, 1/25/2002; AVIATION WEEK AND SPACE TECHNOLOGY, 6/3/2002] However, Andrews is not one of NORAD’s seven “alert” sites around the US. [AIRMAN, 12/1999] And the 113th Wing of the District of Columbia Air National Guard, which is based at Andrews, is not part of the NORAD air defense force. [AVIATION WEEK AND SPACE TECHNOLOGY, 9/9/2002; FILSON, 2003, PP. 76] Furthermore, members of the 113th Wing have just returned from a major training exercise in Nevada (see Late August-September 8, 2001), and so, with only a few pilots and planes available, today is a “light flying day” for their unit. [9/11 COMMISSION, 3/11/2004 ] Presumably the 113th Wing is therefore not currently participating in Vigilant Guardian or any other major exercises. Numerous Units at Andrews - There are, however, many units at Andrews that may be participating in exercises. Among more than 60 separate organizations located at the base are units from the Army, Navy, Marine Corps, Air Force Reserve, and Air National Guard. [DC MILITARY (.COM), 6/2001; GLOBALSECURITY (.ORG), 11/15/2001] These units include Marine Fighter Attack Squadron 321 (VMFA-321), which flies the F/A-18 Hornet fighter jet, and Naval Air Facility, Washington, DC, which has numerous aircraft available, including the F/A-18 Hornet. [DC MILITARY (.COM), 2/9/2001; DC MILITARY (.COM), 6/2001] Andrews Units Respond to Attacks - DC Air National Guard fighters will later take off from Andrews to protect Washington in response to the morning’s attacks (see (10:38 a.m.) September 11, 2001, 10:42 a.m. September 11, 2001, and 11:11 a.m. September 11, 2001). [AVIATION WEEK AND SPACE TECHNOLOGY, 9/9/2002] And a member of VMFA-321 calls NORAD’s Northeast Air Defense Sector (NEADS) at around 9:50 a.m. to offer his unit’s assistance in response to the attacks (see (9:50 a.m.) September 11, 2001). [SPENCER, 2008, PP. 188] Entity Tags: James Ampey, Andrews Air Force Base Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Training Exercises

(8:13 a.m.-9:28 a.m.) September 11, 2001: Pilots of All Four Hijacked Planes Fail to Dial Standard Distress Code
In the event of a hijacking, all airline pilots are trained to key an emergency four-digit code into their plane’s transponder. This would surreptitiously alert air traffic controllers, causing the letters “HJCK” to appear on their screens. [CNN, 9/13/2001; NEWSDAY, 9/13/2001; NEWS (PORTUGAL), 8/3/2002; 9/11 COMMISSION, 7/24/2004, PP. 17-18] The action, which pilots should take the moment a hijack situation is known, only takes seconds to perform. [CHRISTIAN SCIENCE MONITOR, 9/12/2001; CNN, 9/12/2001] Yet during the hijackings of flights 11, 175, 77, and 93, none of the pilots do this. [CNN, 9/11/2001] Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, Flight UA 175, Flight AA 77, Flight UA 93

8:38 a.m. and After September 11, 2001: NEADS Technicians Try Locating Flight 11, but Reportedly Hindered by Outdated Equipment
Technicians at NORAD’s Northeast Air Defense Sector (NEADS) try frantically to locate Flight 11 on their radar scopes, but are supposedly hindered by their outdated equipment. [SPENCER, 2008, PP. 31-32] NEADS has just been alerted to the hijacking of Flight 11 (see (8:37 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 20] Its technicians realize they need to find the location of the hijacked plane quickly, so that the weapons team will be able to pass this information on to any fighter jets that are launched after it. Locating Flight 11 Is a 'Grueling Process' - Author Lynn Spencer will later explain: “To identify American 11, the surveillance and ID techs must go through a grueling process. Their radar scopes are filled with hundreds of radar returns not just from aircraft but from weather systems, ground interference, and what’s called anomalous propagation—false returns caused by conditions in the atmosphere, or by such obstructions as flocks of birds. The technicians must first determine which radar data on their screens is for aircraft, which they do by monitoring its movement, which is distinctive for planes. The technician must observe for at least 36 seconds to a minute just to confirm that a blip is in fact an aircraft track. The tech must attach what’s called a tactical display number to it, which tells the computer to start tracking and identifying the target. If the target is in fact a plane, then over a period of 12-20 seconds, the computer will start to generate information on the track: heading, speed, altitude, latitude, longitude, and the identifying information being transmitted by the transponder.” However, Flight 11’s transponder has been switched off (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001). Therefore, “With the hundreds of pieces of radar data filling their screens, and little information as to the location of the flight,” the task of locating it “is daunting.” Radar Equipment Supposedly Unsuitable - Spencer will suggest that trying to locate Flight 11 is made more difficult because the radar equipment at NEADS is outdated and unsuited to the task at hand. She writes: “[T]he NEADS radar equipment is different from that used by air traffic controllers. It’s much older, developed in the 1970s and brought into use by NEADS in the early 1980s. The system was designed to monitor the shoreline for incoming high-altitude threats: missiles coming from across the ocean. Slow and cumbersome, and not nearly as user friendly as more modern equipment, the NEADS monochromic radar displays are not designed to take internal FAA radar data or to identify radar tracks originating from inside the United States. The system offers little, if any, such low-level coverage over the country.” [SPENCER, 2008, PP. 31-32] Several of the NEADS personnel will later complain of their inability to locate Flight 11 on their scopes (see Shortly After 8:37 a.m. September 11, 2001). But Master Sergeant Joe McCain, the mission crew commander technician at NEADS, believes he has located Flight 11 on the radar screen just before it crashes into the World Trade Center (see 8:45 a.m.-8:46 a.m. September 11, 2001). Entity Tags: Northeast Air Defense Sector Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

=(Between 8:40 a.m. and 8:54 a.m.) September 11, 2001: Boston Center Military Liaison Calls New York Center with Report about Flight 11; Timing Unclear = Colin Scoggins, the military liaison at the FAA’s Boston Center, calls the FAA’s New York Center but is quickly cut off when the air traffic controller who answers says the center is busy dealing with a hijacking. According to author Lynn Spencer, Scoggins “calls New York Center to notify them that American 11 appears to be descending toward New York, most likely to land at JFK” International Airport. But the controller who takes the call snaps at him: “We’re too busy to talk. We’re working a hijack,” and then hangs up. According to Spencer, the New York Center controller is referring to Flight 175, but “Scoggins just figures that he’s talking about American 11. He has no idea that a second airliner is in crisis.” However, the timing of this call is unclear. If it is made while Flight 11 is descending toward New York, this would mean it occurs in the minutes before 8:46, when Flight 11 crashes (see 8:46 a.m. September 11, 2001). But in Spencer’s account, the call is made just after New York Center controller Dave Bottiglia notices that Flight 175’s transponder code has changed and he calls out to another controller, “I can’t get a hold of UAL 175 at all right now and I don’t know where he went to” (see 8:51 a.m.-8:53 a.m. September 11, 2001). [SPENCER, 2008, PP. 48-49] The transcript of radio communications between the New York Center and Flight 175 shows that this would mean Scoggins’s call occurs around 8:53 a.m.-8:54 a.m., about seven minutes after Flight 11 crashes. [NEW YORK TIMES, 10/16/2001] Entity Tags: Colin Scoggins, New York Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, Flight UA 175

(8:40 a.m.) September 11, 2001: Fighter Pilots Unofficially Told to Get Ready to Scramble After Flight 11

Major Daniel Nash. [Source: Cape Cod Times] Major Daniel Nash (codenamed Nasty) and Lieutenant Colonel Timothy Duffy (codenamed Duff) are the two F-15 pilots who would scramble after Flight 11. Apparently, they get several informal calls warning to get ready. According to Nash, at this time, a colleague at the Otis Air National Guard Base tells him that a flight out of Boston has been hijacked, and that he should be on alert. [CAPE COD TIMES, 8/21/2002] NEADS senior technician Jeremy Powell (informed about the hijacking at 8:37 a.m.), says that he telephones Otis Air National Guard Base soon thereafter to tell it to upgrade its “readiness posture.” [NEWHOUSE NEWS SERVICE, 1/25/2002] Boston flight control had tried calling the Otis base directly at 8:34 a.m., although the result of that call remains unclear. Duffy recalls being warned: “I was just standing up by the ops desk and I was told I had a phone call. I asked who it was and they said the [Boston] tower calling and something about a hijacking. It was Flight American 11, a 767, out of Boston going to California. At the time we ran in and got suited up.” [AVIATION WEEK AND SPACE TECHNOLOGY, 6/3/2002; CAPE COD TIMES, 8/21/2002; BBC, 9/1/2002] At NEADS, the mission crew commander Major Kevin Nasypany orders his Weapons Team, which controls the fighters, to put the Otis planes on “battle stations.” This means the two “alert” pilots are “jolted into action by a piercing ‘battle horn.’ They run to their jets, climb up, strap in, and do everything they need to do to get ready to fly short of starting the engines.” [VANITY FAIR, 8/1/2006] NEADS Commander Robert Marr is also reported as having ordered the Otis pilots to battle stations. [FILSON, 2003, PP. 55; 9/11 COMMISSION, 7/24/2004, PP. 20] Duffy confirms, “Halfway to the jets, we got ‘battle stations’… which means to get ready for action.” [AVIATION WEEK AND SPACE TECHNOLOGY, 6/3/2002] The actual scramble order does not come until the pilots are already waiting in the fighters: “We went out, we hopped in the jets and we were ready to go—standby for a scramble order if we were going to get one.” [BBC, 9/1/2002] Duffy continues, “I briefed Nasty on the information I had about the American Airlines Flight. About four-five minutes later, we got the scramble order and took off.” [AVIATION WEEK AND SPACE TECHNOLOGY, 6/3/2002] However, the official notification to scramble these fighters does not come until 8:46 a.m. The six-minute (or more) delay between unofficial and official notification has not been explained. Entity Tags: Timothy Duffy, Jeremy Powell, Otis Air National Guard Base, Robert Marr, Boston Air Route Traffic Control Center, Daniel Nash, Kevin Nasypany Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

8:41 a.m.-8:42 a.m. September 11, 2001: Flight 175 Reports ‘Suspicious Transmission’ Heard over Radio as It Departed Airport

Victor Saracini. [Source: Family photo] Just after Flight 175 enters the airspace of the FAA’s New York Center (see 8:40 a.m. September 11, 2001), its pilot reports to the air traffic controller now managing the flight a suspicious transmission he had heard on departing Boston’s Logan Airport. The pilot, Captain Victor Saracini, tells the controller, Dave Bottiglia: “We figured we’d wait to go to your center. Ah, we heard a suspicious transmission on our departure out of Boston, ah, with someone, ah, it sounded like someone keyed the mikes and said, ah, ‘Everyone, ah, stay in your seats.’” [NEW YORK TIMES, 10/16/2001; 9/11 COMMISSION, 7/24/2004, PP. 21; SPENCER, 2008, PP. 36] Saracini is presumably referring to one of the three radio transmissions from Flight 11, where the voice of a hijacker could be heard (see 8:24 a.m. September 11, 2001 and (8:34 a.m.) September 11, 2001). However, none of these had included the hijacker telling people to stay in their seats, as Saracini describes, although the second and third transmissions included the hijacker telling the passengers, “Nobody move.” [9/11 COMMISSION, 7/24/2004, PP. 19] Bottiglia responds: “Oh, okay. I’ll pass that along.” Referring to the fact that this was the end of the transmission he heard, Saracini adds, “It cut out,” and then asks Bottiglia, “Did you copy that?” [GREGOR, 12/21/2001 ; SPENCER, 2008, PP. 36-37] This is the last radio transmission from Flight 175. The 9/11 Commission will conclude that the plane is hijacked within the next four minutes (see (Between 8:42 a.m. and 8:46 a.m.) September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 20 ] According to author Lynn Spencer, since controllers are only given information on a need-to-know basis, Bottiglia was unaware there were problems with Flight 11, which has not yet entered his airspace. He touches his computer screen to connect to the hotline for his sector controller, and then reports: “UAL 175 just came on my frequency and he said he heard a suspicious transmission when they were leaving Boston. ‘Everybody stay in your seats’—that’s what he heard… just to let you know.” [NEW YORK TIMES, 10/16/2001; SPENCER, 2008, PP. 36-37] Entity Tags: New York Air Route Traffic Control Center, Victor Saracini, Dave Bottiglia Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

8:41 a.m. September 11, 2001: FAA, Unusually, Does Not Contact United Airlines about Communications from Flight 175 Senior United Airlines personnel are, unusually, not informed about air traffic control communications with Flight 175. At 8:41, the pilots of United Airlines 175 report to air traffic controllers that they heard “a suspicious transmission” from another aircraft on their departure out of Boston (see 8:41 a.m.-8:42 a.m. September 11, 2001). Yet this information is not passed on to personnel at the United Airlines System Operations Control (SOC) center, just outside Chicago. Rich Miles, the manager there, will later tell the 9/11 Commission that, “though he normally received relevant information about United flights from FAA air traffic control, on September 11, 2001, he did not recall receiving information about any air traffic control communications with or from Flight 175, including the 8:41 a.m. report.” None of the other senior United Airlines officials at the SOC on this morning are told of the 8:41 communication, although they will tell the 9/11 Commission that air traffic controllers will “first and foremost” communicate directly with pilots. Furthermore, these officials will recall, “they never received any communication… from the FAA or the air traffic control system advising United to contact its aircraft about the hijackings.” The 9/11 Commission will not offer any explanation for this lack of communication between the FAA and United Airlines. [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 8/26/2004, PP. 20 ] Entity Tags: Federal Aviation Administration, Rich Miles, United Airlines Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(Between 8:42 a.m. and 8:46 a.m.) September 11, 2001: Hijackers Take Over Flight 175
According to the 9/11 Commission, Flight 175 is hijacked some time between 8:42—when its flight crew make their last communication with the ground—and 8:46. The Commission describes that the hijackers “used knives (as reported by two passengers and a flight attendant), Mace (reported by one passenger), and the threat of a bomb (reported by the same passenger). They stabbed members of the flight crew (reported by a flight attendant and one passenger). Both pilots had been killed (reported by one flight attendant).” These witness accounts come from phone calls made from the rear of the plane, from passengers who’d been assigned seats in the front or middle of the cabin. According to the Commission, this is “a sign that passengers and perhaps crew [are] moved to the back of the aircraft.” [9/11 COMMISSION, 7/24/2004, PP. 7; 9/11 COMMISSION, 8/26/2004, PP. 20 ] An employee at the FAA’s Boston Center later says the hijacking occurs when Flight 175 is above Albany, NY, about 140 miles north of New York City. [ASSOCIATED PRESS, 9/13/2001; TELEGRAPH (NASHUA), 9/13/2001] The first “operational evidence” that something is wrong is at 8:47, when Flight 175’s transponder code changes twice within a minute (see 8:46 a.m.-8:47 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 7] Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight UA 175

(8:42 a.m.-8:46 a.m.) September 11, 2001: New York Center Controller Informed Flight 11 Is Suspected Hijack, Then Follows It on Radar

Dave Bottiglia. [Source: ABC News] After Flight 11 appears on his radar screen, Dave Bottiglia, an air traffic controller at the FAA’s New York Center, is informed that this aircraft is suspected of having been hijacked. Flight 175 entered Bottiglia’s airspace not long before this (see 8:40 a.m. September 11, 2001). [MSNBC, 9/11/2002; 9/11 COMMISSION, 8/26/2004, PP. 20 ] Its pilot has just told Bottiglia about the “suspicious transmission” (presumably from Flight 11) he heard while departing Boston airport (see 8:41 a.m.-8:42 a.m. September 11, 2001). [GREGOR, 12/21/2001 ] Seconds later, Flight 11 also enters the area Bottiglia is monitoring and its target appears on his radar screen. The controller sitting next to Bottiglia gets up and points to the radar blip. He says: “You see this target here? This is American 11. Boston Center thinks it’s a hijack.” Bottiglia will later recall that his initial thought about Flight 11, based on this information, is that the hijackers “were probably going to Cuba.” As its transponder has been turned off (see (Between 8:13 a.m. and 8:21 a.m.) September 11, 2001), he has no altitude information for Flight 11, but can tell from the radar scope that it appears to be descending. According to author Lynn Spencer: “Even without a transponder, controller radars calculate ground speed for all radar targets, and when a plane is descending, the ground speed decreases. The flight had been ‘grounding’ 600 knots, and now it has decreased to 320.” Bottiglia follows Flight 11’s target on his radar screen until it disappears over New York City. [MSNBC, 9/11/2002; SPENCER, 2008, PP. 37] Because he is focused on Flight 11, Bottiglia will not notice when Flight 175’s transponder code changes at 8:47 (see 8:46 a.m.-8:47 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 21; 9/11 COMMISSION, 8/26/2004, PP. 21 ] The New York Center was first notified of Flight 11’s hijacking at 8:25 a.m. (see 8:25 a.m. September 11, 2001), though this information was not passed on to Bottiglia. [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ; SPENCER, 2008, PP. 36-37] Entity Tags: Dave Bottiglia, New York Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, Flight UA 175

(8:45 a.m.-9:37 a.m.) September 11, 2001: Secret Service Does Not Use Its Stinger Missiles to Protect New York and Washington
Soldier firing a Stinger missile. [Source: US Army] In New York, the Secret Service has a Stinger missile secretly stored in the World Trade Center, to be used to protect the president if the city were attacked when he visits it. Presumably it keeps this is in WTC Building 7, where its field office is. [TECH TV, 7/23/2002; WEISS, 2003, PP. 379] Stinger missiles provide short-range air defense against low-altitude airborne targets, such as fix-winged aircraft, helicopters, and cruise missiles. They have a range of between one and eight kilometers. [FEDERATION OF AMERICAN SCIENTISTS, 8/9/2000; GLOBALSECURITY (.ORG), 4/27/2005] Whether the Secret Service makes any attempt at defending New York from the two attacking planes with its Stinger missile is unknown. The agency is also known to have air surveillance capabilities. These include a system called Tigerwall, which provides “early warning of airborne threats” and “a geographic display of aircraft activity” (see (September 2000 and after)). And according to Barbara Riggs, who is in the Secret Service’s Washington, DC headquarters on this day, the agency is “able to receive real time information about other hijacked aircraft,” through “monitoring radar and activating an open line with the FAA.” [US DEPARTMENT OF THE NAVY, 9/2000, PP. 28 ; PCCW NEWSLETTER, 3/2006; STAR-GAZETTE (ELMIRA), 6/5/2006] These capabilities would presumably be of use if the Secret Service wanted to defend the World Trade Center. Furthermore, according to the British defense publication Jane’s Land-Based Air Defence, “the American president’s residences in Washington and elsewhere are protected by specialist Stinger teams in case of an aerial attack by terrorist organizations.” [JANE'S LAND-BASED AIR DEFENCE, 10/13/2000] Knight Ridder has previously reported “several sources” telling it, “Stinger missiles are in the Secret Service’s arsenal.” [KNIGHT RIDDER, 9/12/1994] And according to the London Telegraph, the Secret Service is “believed to have a battery of ground-to-air Stinger missiles” ready to defend the White House. [DAILY TELEGRAPH, 9/16/2001] Flight 77 reportedly comes within four miles of the White House before turning toward the Pentagon. [ABC NEWS, 10/24/2001; USA TODAY, 8/13/2002] Whether the Secret Service makes any attempt at defending the place with its Stinger missiles is unknown. However, the Washington Post will later claim it is an “urban legend that Stinger missiles are mounted on the White House roof.” [WASHINGTON POST, 4/4/2002] Entity Tags: Secret Service Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, Flight UA 175, Flight AA 77, World Trade Center

(Before 8:46 a.m.) September 11, 2001: Rumsfeld Reportedly Predicts Terror Attacks

John Mica. [Source: Publicity photo] Defense Secretary Donald Rumsfeld, Deputy Defense Secretary Paul Wolfowitz, Representatives Christopher Cox (R) and John Mica (R), and numerous others are meeting in Rumsfeld’s private Pentagon dining room, discussing missile defense (see (8:00 a.m.-8:50 a.m.) September 11, 2001). Rumsfeld later recalls, “I had said at an eight o’clock breakfast that sometime in the next two, four, six, eight, ten, twelve months there would be an event that would occur in the world that would be sufficiently shocking that it would remind people again how important it is to have a strong healthy Defense Department that contributes to—that underpins peace and stability in our world.” [LARRY KING LIVE, 12/5/2001] Wolfowitz recalls, “And we commented to them that based on what Rumsfeld and I had both seen and worked on the Ballistic Missile Threat Commission, that we were probably in for some nasty surprises over the next ten years.” [VANITY FAIR, 5/9/2003] According to Mica, “the subject of the conversation Donald Rumsfeld was interested in was, the military had been downsized during the ‘90s since the fall of the Berlin Wall. And what we were going to do about [the] situation if we had another—the word [Rumsfeld] used was ‘incident.‘… And he was trying to make certain that we were prepared for something that we might not expect.” [US CONGRESS. HOUSE. OVERSIGHT AND GOVERNMENT REFORM COMMITTEE, 8/1/2007] There are confused accounts that Rumsfeld says, “I’ve been around the block a few times. There will be another event,” just before the Pentagon is hit by Flight 77 (see (Before 9:37 a.m.) September 11, 2001), but such comments may have been made around this time instead. Shortly afterwards, someone walks in with a note informing Rumsfeld that a plane has just hit the WTC (see Shortly After 8:46 a.m. September 11, 2001). [LARRY KING LIVE, 12/5/2001; 9/11 COMMISSION, 3/23/2004] John Mica later comments, “little did we know that within a few minutes of the end of our conversation and actually at the end of our breakfast, that our world would change and that incident that we talked about would be happening.” [US DEPARTMENT OF DEFENSE, 9/10/2004] Entity Tags: Paul Wolfowitz, John Mica, US Department of Defense, Donald Rumsfeld, Christopher Cox Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Donald Rumsfeld, Pentagon

(8:45 a.m.-9:03 a.m.) September 11, 2001: American Airlines Security Director Informs FBI of Flight 11 Hijacking

Larry Wansley. [Source: Publicity photo] At 8:45 a.m., Larry Wansley learns of the hijacking of Flight 11. Wansley is the managing director of corporate security for American Airlines, and is at the company’s headquarters in Fort Worth, Texas. He is informed of the hijacking in an urgent phone call from the airline’s Command Center, located on the floor above its System Operations Control (SOC), about a mile away from headquarters (see (Before 8:45 a.m.) September 11, 2001). The SOC learned there was some kind of problem with Flight 11 at 8:20 a.m. (see 8:20 a.m. September 11, 2001). Since as early as 8:21, details of Flight 11 attendant Betty Ong’s emergency call have been constantly relayed to Craig Marquis, a manager at the SOC (see (8:21 a.m.) September 11, 2001). Yet the 8:45 call is apparently Wansley’s first notification of the hijacking. He calls Danny Defenbaugh, the special agent in charge of the Dallas FBI office. Wansley is himself a former undercover FBI agent, and Defenbaugh is a longtime friend of his. This call is “the first step in the well-researched, secret hijack-response plan all commercial airlines have in place.” As Wansley is relaying information, he hears screaming from an adjacent conference room, as several employees watch the aftermath of the first WTC crash on television. The TV in Defenbaugh’s office has been turned on, but reportedly neither of the two men connects the images of the burning tower with the hijacking they are trying to deal with. As they continue discussing their response plans, television shows the second plane hitting the South Tower. No doubt realizing this is a terrorist attack, Defenbaugh says, “The ball game just changed.” Around this time, Wansley learns that the first plane to hit the WTC was the hijacked American Airlines flight. He will subsequently make a hurried drive to the nearby Command Center, where the FBI will already be setting up its own command post (see Shortly After 8:46 a.m. September 11, 2001). [DALLAS OBSERVER, 11/21/2002; 9/11 COMMISSION, 1/27/2004; 9/11 COMMISSION, 8/26/2004, PP. 14 ] Entity Tags: Larry Wansley, Federal Bureau of Investigation, American Airlines, Danny Defenbaugh Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

8:45 a.m. September 11, 2001: NEADS Commanders Give Order to Launch Otis Jets On the operations floor at NORAD’s Northeast Air Defense Sector (NEADS), Major Kevin Nasypany, the facility’s mission crew commander, instructs Major James Fox, the leader of the weapons team, to launch fighter jets from Otis Air National Guard Base in Cape Cod, Massachusetts. [VANITY FAIR, 8/1/2006] Nasypany has just received this order—to launch the jets—from Colonel Robert Marr, the NEADS battle commander. [9/11 COMMISSION, 8/26/2004, PP. 15 AND 88 ] Marr issued it after seeking permission to do so from Major General Larry Arnold, the commanding general of NORAD’s Continental Region (CONR) (see (After 8:37 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 20] Marr will later claim, “My intent was to scramble Otis to military airspace while we found out what was going on.” [FILSON, 2003, PP. 56] Nasypany gives Fox a coordinate for just north of New York City, and tells him, “Head ‘em in that direction.” [VANITY FAIR, 8/1/2006] The jets will be scrambled from Otis a minute later (see 8:46 a.m. September 11, 2001), but there will be conflicting accounts of what their initial destination is (see (8:53 a.m.-9:05 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 20] Interestingly, the 9/11 Commission will later state that, “Because of a technical issue, there are no NEADS recordings available of the NEADS senior weapons director and weapons director technician position responsible for controlling the Otis scramble.” [9/11 COMMISSION, 7/24/2004, PP. 459] Entity Tags: Kevin Nasypany, Northeast Air Defense Sector, Larry Arnold, Robert Marr, James Fox Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(8:45 a.m.-9:03 a.m.) September 11, 2001: Stratcom Commander and Battle Staff Absent From Command Center Due to Visiting Business Leaders

The US Strategic Command command center. [Source: US Strategic Command] At the time the attacks in New York occur, a small group of business leaders are having breakfast at Offutt Air Force Base in Omaha, Nebraska, where the US Strategic Command (Stratcom) is headquartered. With them is Admiral Richard Mies, the commander in chief of Stratcom. They are in town for an annual charity fundraiser event due to take place later in the day, hosted by the multi-billionaire Warren Buffett. Along with other visitors who have come for the fundraiser, they are scheduled to tour the Stratcom underground command center, located 60 feet below Offutt, and receive an unclassified mission briefing. According to the Omaha World-Herald, staff members have left the command center in advance of their visit. It is only after the second attack occurs, at 9:03, that Admiral Mies excuses himself from the breakfast and the battle staff reconvenes in the center. [SAN FRANCISCO BUSINESS TIMES, 2/1/2002; OMAHA WORLD-HERALD, 2/27/2002] It is unclear what effect the absence of Mies and the members of the battle staff have upon the military’s ability to respond effectively to the first attacks. However, the command center does have significant capabilities that would, presumably, be of much use under such a crisis. Stratcom is the military command responsible for the readiness of America’s nuclear forces. [ARKIN, 2005, PP. 59] The Lincoln Journal Star describes its underground command center as “a military nerve center that collects and assesses information from high-tech ‘eyes and ears’ across—and above—the globe.” [JOURNAL STAR (LINCOLN), 10/25/2000] The cavernous room has eight giant video screens and complex communications systems. [ASSOCIATED PRESS, 2/21/2002; OMAHA WORLD-HERALD, 2/27/2002] Stratcom itself states that the senior controller in the command center “has a direct line to the National Military Command Center in Washington, DC, and to the other major command headquarters.” This system, called the Joint Chiefs of Staff Alerting Network, allows the commander in chief of Stratcom to make “prompt contact with the president, the secretary of defense, the chairman of the Joint Chiefs of Staff, and other unified commanders.” Furthermore, “Through satellites and radio networks (VLF, LF, UHF and HF), the command center can communicate with aircraft in flight over any part of the world. A principal purpose of these networks is to pass National Command Authority [i.e. the president and secretary of defense] orders to the alert forces.” While only the president can order nuclear strikes, the commander in chief of Stratcom “can launch aircraft for survival.” [UNITED STATES STRATEGIC COMMAND, 6/22/2001] With the command center’s sophisticated capabilities, after Mies returns to it from his breakfast, the eight video screens there are “loaded up with data,” providing him with “the latest information on the unfolding drama.” [OMAHA WORLD-HERALD, 2/27/2002] And at the time President Bush arrives at Offutt, later in the day (see 2:50 p.m. September 11, 2001), the battle staff in the center will reportedly be “watching the skies over the United States” and “tracking a commercial airliner on its way from Spain to the United States.” [WASHINGTON POST, 1/27/2002; CBS NEWS, 9/10/2003] Entity Tags: Richard Mies, US Strategic Command Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

8:45 a.m.-8:46 a.m. September 11, 2001: NEADS Technician Locates Flight 11 on Radar Screen, Then Sees It Disappear over New York Master Sergeant Joe McCain, the mission crew commander technician at NORAD’s Northeast Air Defense Sector (NEADS), believes he has located Flight 11 on the radar screen and then watches it disappear over New York, but he does not realize it has crashed. McCain is on the phone with Colin Scoggins, the military liaison at the FAA’s Boston Center. [SPENCER, 2008, PP. 40-41] NEADS personnel have been unable to locate Flight 11 on their radar screens (see Shortly After 8:37 a.m. September 11, 2001). [UTICA OBSERVER-DISPATCH, 8/5/2004] McCain Locates Fast-Moving Aircraft - Now McCain believes he has found Flight 11, flying about 20 miles north of Manhattan. According to author Lynn Spencer, he “knows that planes tend to fly very specific routes, like highways in the sky, and this particular target seems not to be on any of those regular routes. It’s also very fast moving.” McCain tells Scoggins, “I’ve got a search target that seems to be on an odd heading here,” and then describes its location. Scoggins notices the target, but this is not Flight 11. Scoggins then realizes that Flight 11 is right behind the target McCain has identified, and yells to him: “There’s a target four miles behind it, that’s the one! That’s American 11!” McCain responds, “I’ve got it!” The aircraft is 16 miles north of New York’s JFK International Airport, and heading down the Hudson River valley. NEADS has no altitude for it, but the aircraft is clearly traveling very fast. After hanging up the phone, McCain calls out its coordinates to everyone on the NEADS operations floor. [SPENCER, 2008, PP. 40] McCain will later recall: “It’s very unusual to find a search target, which is a plane with its transponder turned off, in that area. This plane was headed toward New York going faster than the average Cessna and was no doubt a jet aircraft. We had many clues. The plane was fast and heading in an unusual direction with no beacon. We had raw data only. Everything just kind of fit.” [FILSON, 2003, PP. 56-57] (The identity of the other fast-moving aircraft McCain had noticed, four miles ahead of Flight 11, is unstated.) Flight 11 Disappears from Radar - Less than a minute after McCain locates the track for Flight 11, it disappears. [SPENCER, 2008, PP. 41] McCain will recall, “We watched that track until it faded over New York City and right after that someone came out of the break room and said the World Trade Center had been hit.” [FILSON, 2003, PP. 57] However, McCain supposedly does not realize that the plane he had spotted has crashed into the WTC. According to Spencer: “[H]e knows only that the blip he has struggled so mightily to locate has now vanished. He figures that the plane has descended below his radar coverage area to land at JFK. The fact that the plane was flying much too fast for landing does not hit him; the concept that the plane might have been intentionally crashed is simply too far outside his realm of experience.” [SPENCER, 2008, PP. 41] Entity Tags: Joe McCain, Colin Scoggins, Northeast Air Defense Sector Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(Before 8:46 a.m.) September 11, 2001: CIA Director Tenet Expresses Worry about Al-Qaeda Attack CIA Director George Tenet is eating breakfast with his mentor, former Senator David Boren (D), at the St. Regis Hotel, three blocks north of the White House. According to journalist Bob Woodward, Boren asks Tenet, “What are you worried about these days?” Tenet replies, “Bin Laden,” and says he is convinced the al-Qaeda leader is going to do something big. Boren asks him how could one person without the resources of a foreign government be such a threat? Tenet responds, “You don’t understand the capabilities and the reach of what they’re putting together.” [WOODWARD, 2002, PP. 1 AND 3; CHICAGO SUN-TIMES, 12/6/2002] When, shortly afterwards, Tenet learns of the first attack on the World Trade Center, he will immediately say he thinks bin Laden is responsible (see (8:50 a.m.) September 11, 2001). Entity Tags: George J. Tenet, Al-Qaeda, David Boren Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(8:45 a.m.) September 11, 2001: Air Traffic Control Centers Receive False Bomb Threats? CNN reports that, while Flight 11 is heading toward the World Trade Center, “[S]ources say there were bomb threats called in to air traffic control centers adding to the chaos.” One center receiving such threats is the FAA’s Boston Center, which handles air traffic over New England and monitors flights 11 and 175. Cleveland Center, which will monitor Flight 93, receives similar threats. Whether other centers are threatened is unstated. According to Newsweek, “Officials suspect that the bomb threats were intended to add to the chaos, distracting controllers from tracking the hijacked planes.” [NEWSWEEK, 9/22/2001; CNN, 9/30/2001] Yet, just weeks after 9/11, the Washington Post will claim, “Federal aviation officials no longer believe that accomplices of the hijackers made phony bomb threats to confuse air traffic controllers on Sept. 11. Sources said reports of multiple threats were apparently the result of confusion during the early hours of the investigation and miscommunication in the Federal Aviation Administration.” [WASHINGTON POST, 9/27/2001] Entity Tags: Cleveland Air Route Traffic Control Center, Boston Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, Flight UA 93

(Between 8:46 a.m. and 8:55 a.m.) September 11, 2001: Bush’s Motorcade Quickly Hears of Flight 11 Crash, but Bush Reportedly Still Unaware

Bush’s travels in the Sarasota, Florida, region, with key locations marked. [Source: Yvonne Vermillion/ MagicGraphix.com] When Flight 11 hits the WTC at 8:46 a.m., President Bush’s motorcade is crossing the John Ringling Causeway on the way to Booker Elementary School from the Colony Beach and Tennis Resort on Longboat Key. [WASHINGTON TIMES, 10/8/2002] White House Press Secretary Ari Fleischer is riding in a motorcade van, along with adviser Karl Rove and Mike Morell, the CIA’s White House briefer. Shortly after the attack, Fleischer is talking on his cell phone, when he blurts out: “Oh, my God, I don’t believe it. A plane just hit the World Trade Center.” (The person with whom he is speaking remains unknown.) Fleischer is told he will be needed on arrival at the school to discuss reports of the crash. [CHRISTIAN SCIENCE MONITOR, 9/17/2001; ALBUQUERQUE TRIBUNE, 9/10/2002; TENET, 2007, PP. 165-166] This call takes place “just minutes” after the first news reports of the attack according to one account, or “just before 9:00 a.m.” according to another. [MSNBC, 10/29/2002; KESSLER, 2004, PP. 138] Fleischer asks Morell if he knows anything about a small plane hitting the World Trade Center. Morell doesn’t, and immediately calls the CIA Operations Center. He is informed that the plane that hit the WTC wasn’t small. [KESSLER, 2003, PP. 193; TENET, 2007, PP. 165-166] Congressman Dan Miller also says he is told about the crash just before meeting Bush at Booker Elementary School at 8:55 a.m. [SARASOTA MAGAZINE, 9/19/2001] Some reporters waiting for Bush to arrive also learn of the crash just minutes after it happens. [CBS NEWS, 9/11/2002] It would make sense that the president would be told about the crash immediately, at the same time that others hear about it. His limousine has “Five small black antennae sprouted from the lid of the trunk in order to give Bush the best mobile communications money could buy.” [SAMMON, 2002, PP. 38] Sarasota Magazine in fact claims that Bush is on Highway 301, just north of Main Street, on his way to the school, when he receives a phone call informing him a plane has crashed in New York City. [SARASOTA MAGAZINE, 9/19/2001] Yet the official story remains that he is not told about the crash until he arrives at the school (see (Between 8:55 a.m. and 9:00 a.m.) September 11, 2001). Author James Bamford comments, “Despite having a secure STU-III phone next to him in the presidential limousine and an entire national security staff at the White House, it appears that the president of the United States knew less than tens of millions of other people in every part of the country who were watching the attack as it unfolded.” [BAMFORD, 2004, PP. 17] Entity Tags: Michael J. Morell, Dan Miller, George W. Bush, James Bamford, Karl Rove, Ari Fleischer, World Trade Center Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, George Bush

8:46 a.m.-9:37 a.m. September 11, 2001: Aviation Unit Based near Pentagon away for Weapons Training at Time of Attacks

Fort AP Hill. [Source: United States Army] At the time of the attacks on the World Trade Center, members of the Army’s aviation support unit for the Washington, DC, area are away for weapons training, and do not set out to return to their base until after the time the Pentagon is hit. [ARMY CENTER OF MILITARY HISTORY, 11/14/2001 ; PENTAGRAM, 11/16/2001; FORT BELVOIR NEWS, 1/18/2002] The 12th Aviation Battalion is the Military District of Washington’s aviation support unit, and includes three helicopter companies. It operates UH-1 “Huey” and UH-60 Black Hawk helicopters. The battalion is stationed at Davison Army Airfield, which is at Fort Belvoir, 12 miles south of the Pentagon. [MILITARY DISTRICT OF WASHINGTON, 8/2000] Davison Airfield’s missions include maintaining “a readiness posture in support of contingency plans,” exercising “operational control” of the Washington area airspace, and providing “aviation support for the White House, US government officials, Department of Defense, Department of the Army, and other government agencies.” [PENTAGRAM, 5/7/1999] A chief warrant officer with the 12th Aviation Battalion will later recall that members of the battalion are away this morning, at the shooting range at another Virginia Army base, Fort AP Hill, for their annual weapons training. They had set off early and driven there—a journey of one and a half to two hours. They are at the range when the attacks on the WTC take place, and only learn of them when the sister of one of their captains calls her brother with news of the attacks, presumably after seeing the coverage on television. The chief warrant officer will recall that, after hearing of the second attack on the WTC, “[W]e were all pretty much thinking we probably need to go—you know, probably need to come to work.” The range officer calls Davison Airfield and is told that the members of the battalion should “pack it in and come on back” to base. He is also told during the call that an aircraft has crashed into the Pentagon (see 9:37 a.m. September 11, 2001), meaning this call does not occur until after 9:37 a.m. According to the chief warrant officer, the Pentagon “is basically one of our missions. So we just pretty much packed up and came back up here and came into work.” Exactly how many of the 12th Aviation Battalion’s members are away from base for the weapons training is unstated, as is the exact time they arrive back at Davison Airfield. But considering it is one and a half to two hours drive between there and the range, they presumably do not get there until some time after about 11:15 a.m. When they do eventually get back to base, the battalion members will prepare to launch helicopters in response to the Pentagon attack (see (After 11:15 a.m.) September 11, 2001). [ARMY CENTER OF MILITARY HISTORY, 11/14/2001 ; FORT BELVOIR NEWS, 1/18/2002] Entity Tags: 12th Aviation Battalion Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Pentagon, Training Exercises

8:46 a.m. September 11, 2001: Flight 11 Hits the North Tower of the World Trade Center

The hole caused by the Flight 11 crash. [Source: Reuters] Flight 11 slams into the WTC North Tower (Building 1). Seismic records pinpoint the crash at 26 seconds after 8:46 a.m. [CNN, 9/12/2001; NEW YORK TIMES, 9/12/2001; NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/18/2001; USA TODAY, 12/20/2001; FEDERAL EMERGENCY MANAGEMENT AGENCY, 5/1/2002, PP. 1-10; USA TODAY, 8/13/2002; ASSOCIATED PRESS, 8/21/2002; NEWSDAY, 9/10/2002; NEW YORK TIMES, 9/11/2002] The NIST report states the crash time to be 8:46:30. [NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY, 9/2005, PP. 19 ] The 9/11 Commission Report states the crash time to be 8:46:40. [9/11 COMMISSION, 7/24/2004, PP. 7] Investigators believe the plane still has about 10,000 gallons of fuel (see 8:57 a.m. September 11, 2001). [NEW YORK TIMES, 9/11/2002] The plane strikes the 93rd through 99th floors in the 110-story building. No one above the crash line survives; approximately 1,360 people die. Below the crash line, approximately 72 die and more than 4,000 survive. Both towers are slightly less than half full at the time of the attack, with between 5,000 to 7,000 people in each tower. This number is lower than expected. Many office workers have not yet shown up to work, and tourists to the observation deck opening at 9:30 A.M. have yet to arrive. [USA TODAY, 12/20/2001; NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY, 9/2005, PP. 20-22 ] The impact severs some columns on the north side of the North Tower. Each tower is designed as a “tube-in-tube” structure and the steel columns which support its weight are arranged around the perimeter and in the core. The plane, which weighs 283,600 lb and is traveling at an estimated speed of around 430 mph (see October 2002-October 2005), severs 35 of the building’s 236 perimeter columns and damages another two. The damage to the South Tower’s perimeter will be similar (see 9:03 a.m. September 11, 2001). [NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY, 9/2005, PP. 5-9, 20, 22 ] The perimeter columns bear about half of the tower’s weight, so this damage reduces its ability to bear gravity loads by about 7.5 percent. [NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY, 9/2005, PP. 6 ] The actual damage to the 47 core columns is not known, as there are no photographs or videos of it, but there will be much speculation about this after 9/11. It will be suggested that some parts of the aircraft may have damaged the core even after crashing through the exterior wall. According to the National Institute of Standards and Technology (NIST): “Moving at 500 mph, an engine broke any exterior column it hit. If the engine missed the floor slab, the majority of the engine core remained intact and had enough residual momentum to sever a core column upon direct impact.” [NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY, 9/2005, PP. 107 ] According to NIST’s base case computer model, three of the core columns are severed and another ten suffer some damage. [NATIONAL INSTITUTE OF STANDARDS & TECHNOLOGY, 9/2005, PP. 189 ] If this is accurate, it means that the impact damage to the core reduces the Tower’s strength by another approximately 7.5 percent, meaning that the building loses about 15 percent of its strength in total. This damage will be cited after 9/11 by NIST and others researchers as an event contributing to the building’s collapse (see October 23, 2002 and October 19, 2004). In addition, some of the fireproofing on the steel columns and trusses may be dislodged. The original fireproofing on the fire floors was mostly Blazeshield DC/F, but some of the fireproofing on the flooring has recently been upgraded to Blazeshield II, which is about 20 percent denser and 20 percent more adhesive. [NATIONAL INSTITUTE OF STANDARDS & TECHNOLOGY, 9/2005, PP. XXXVI, 83 ] Photographs and videos of the towers will not show the state of fireproofing inside the buildings, but NIST will estimate the damage to it using a computer model. Its severe case model (see (October 2002-October 2005)) will predict that 43 of the 47 core columns are stripped of their fireproofing on one or more floors and that fireproofing is stripped from trusses covering 60,000 ft2 of floor area, the equivalent of about one and a half floors. NIST will say that the loss of fireproofing is a major cause of the collapse (see April 5, 2005), but only performs 15 tests on fireproofing samples (see October 26, 2005). [NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY, 9/2005, PP. 23 ] According to NIST, more fireproofing is stripped from the South Tower (see 9:03 a.m. September 11, 2001). Entity Tags: World Trade Center, National Institute of Standards and Technology Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, Flight UA 175, George Bush, WTC Investigation, Key Day of 9/11 Events, World Trade Center

(8.46 a.m.) September 11, 2001: NORAD Operations Center Receives First Notification of Hijacking; Approves Launching of Fighters Immediately after ordering the scrambling of fighters after Flight 11, NEADS calls Canadian Captain Mike Jellinek at NORAD’s operations center in Cheyenne Mountain, Colorado. It informs him that the FAA is reporting a hijacking and requesting NORAD support, and asks for NORAD commander-in-chief approval for the scramble. [TORONTO STAR, 12/9/2001; AVIATION WEEK AND SPACE TECHNOLOGY, 6/3/2002] The Cheyenne Mountain operations center “provides warning of ballistic missile or air attacks against North America.” [NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 11/27/1999] Its role is to “fuse every critical piece of information NORAD has into a concise and crystalline snapshot,” and the mandate of its staff is “to respond to any threat in the skies over Canada and the United States.” [TORONTO STAR, 12/9/2001; OTTAWA CITIZEN, 9/11/2002] This is apparently the first time it becomes aware of the morning’s emergency. Mike Jellinek is sitting near Canadian Major General Rick Findley, NORAD’s director of combat operations, who has just completed the night shift. Findley’s staff is “already on high alert” because of Vigilant Guardian and Operation Northern Vigilance, a training exercise and a NORAD operation that are currently in progress. According to some accounts, Findley quickly gives Jellinek “thumbs up” approval for the sending of the fighters after Flight 11. However, Findley tells CNN that after learning of the hijacking, “I just kind of asked the question, OK, folks, open up our checklist, follow our NORAD instruction, which included, at that time, to ask in either Ottawa or Washington is it OK if we use NORAD fighters to escort a potential hijacked aircraft?” Findley also later states, “At that point all we thought was we’ve got an airplane hijacked and we were going to provide an escort as requested. We certainly didn’t know it was going to play out as it did.” [CANADIAN BROADCASTING CORPORATION, 11/27/2001; TORONTO STAR, 12/9/2001; AVIATION WEEK AND SPACE TECHNOLOGY, 6/3/2002; OTTAWA CITIZEN, 9/11/2002; CANADIAN PRESS, 9/10/2006; CNN, 9/11/2006] Findley remains in charge of the NORAD operations center. His staff feeds information to NORAD Commander-in-Chief Ralph Eberhart, and Findley himself is in phone contact with Eberhart several times during the crisis. Eberhart is in his office at NORAD headquarters, at nearby Peterson Air Force Base, but will relocate to Cheyenne Mountain later in the morning (see (Between 9:35 a.m. and 10:35 a.m.) September 11, 2001). [CALGARY HERALD, 10/1/2001; 9/11 COMMISSION, 7/24/2004, PP. 465; LEGION MAGAZINE, 11/2004] Entity Tags: Operation Northern Vigilance, North American Aerospace Defense Command, Northeast Air Defense Sector, Ralph Eberhart, Vigilant Guardian, Mike Jellinek, Rick Findley Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

8:46 a.m. September 11, 2001: Boston Center Notices Flight 11 Disappear from Its Radar Screens, Does Not Realize It Has Crashed Flight 11 disappears from primary radar four seconds before it hits the North Tower of the World Trade Center (see 8:46 a.m. September 11, 2001), according to an FAA timeline. [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ] At the FAA’s Boston Center, Colin Scoggins, the center’s military liaison, notices the loss of the plane’s primary radar track. As the center only monitors high-level air traffic, its radar information does not pick up aircraft below 1,500 feet. But Scoggins does not realize Flight 11 has crashed. The Boston Center’s last known position for the plane before it disappears is nine miles northeast of New York’s JFK International Airport. [SPENCER, 2008, PP. 49] Entity Tags: Boston Air Route Traffic Control Center, Colin Scoggins Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

8:46 a.m. September 11, 2001: First WTC Attack Recorded on Video, but Not Broadcast Until Evening

Flight 11 hits the WTC North Tower at 8:46. This video still is the only well-known image of this crash (from the French documentary). [Source: Gamma Press] Two French documentary filmmakers are filming a documentary on New York City firefighters about ten blocks from the WTC. One of them hears a roar, looks up, and captures a distant image of the first WTC crash. They continue shooting footage nonstop for many hours, and their footage is first shown that evening on CNN. [NEW YORK TIMES, 1/12/2002] President Bush later claims that he sees the first attack live on television, but this is technically impossible, as there was no live news footage of the attack. [WALL STREET JOURNAL, 3/22/2004 ] Entity Tags: George W. Bush Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, George Bush, World Trade Center

8:46 a.m.-8:47 a.m. September 11, 2001: Flight 175 Changes Transponder Signal but Remains Easily Traceable Flight 175 stops transmitting its transponder signal. It is currently flying near the New Jersey-Pennsylvania border. [GUARDIAN, 10/17/2001; NEWSDAY, 9/10/2002; 9/11 COMMISSION, 6/17/2004] However, the transponder is turned off for only about 30 seconds, and then comes back on as a signal that is not designated for any plane on this day. Then, within the space of a minute, it is changed to another new code. But New York Center air traffic computers do not correlate either of these new transponder codes with Flight 175. Consequently, according to an early FAA report, “the secondary radar return (transponder) indicating aircraft speed, altitude, and flight information began to coast and was no longer associated with the primary radar return.” Therefore, while controllers are able “to track the intruder easily… they couldn’t identify it.” However, Dave Bottiglia, the New York Center air traffic controller responsible for Flight 175, is currently trying to locate the already-crashed Flight 11, and therefore supposedly does not notice the transponder code changes on Flight 175 until 8:51 a.m. (see 8:51 a.m.-8:53 a.m. September 11, 2001). [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ; WASHINGTON POST, 9/17/2001; 9/11 COMMISSION, 8/26/2004, PP. 21 ] According to a “Flight Path Study” by the National Transportation Safety Board, the change of Flight 175’s transponder code is the “first indication of deviation from normal routine.” [NATIONAL TRANSPORTATION SAFETY BOARD, 2/19/2002 ] Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

8:46 a.m.-9:03 a.m. September 11, 2001: New Jersey Air National Guard Fighters away on Training Mission, Unaware of Attacks in New York At the time of the attacks on the World Trade Center, two F-16 fighter jets are performing a training mission just eight minutes flying time away from New York, but the pilots are unaware of the crisis taking place. The two jets belong to the 177th Fighter Wing of the New Jersey Air National Guard, which is based at Atlantic City International Airport. [GLOBALSECURITY (.ORG), 10/29/2001; BERGEN RECORD, 12/5/2003] F-16s at Atlantic City are involved in scheduled training missions every day, and their first mission is usually between 8:30 a.m. and 9:00 a.m. [GRIFFIN, 2007, PP. 62] The two fighter jets are unarmed and performing practice bombing runs over a section of the Pine Barrens in New Jersey that is designated for military drills. The pilots are unaware of the attacks in New York. They will not be called back to base until shortly after the second WTC tower is hit, and will then have their training munitions replaced with live air-to-air missiles. At the time of the second attack, another two jets from the 177th FW are preparing to take off for routine bombing training, but they too have their mission canceled (see (Shortly After 9:03 a.m.) September 11, 2001). No jets will take off from Atlantic City in response to the attacks until after 9:37, when the Pentagon is hit. [CODE ONE MAGAZINE, 10/2002; BERGEN RECORD, 12/5/2003] NEADS and FAA Tried Contacting 177th Fighter Wing - Colin Scoggins, the military liaison at the FAA’s Boston Center, is aware that the 177th FW launches F-16s for training flights every morning around this time, and suggested to NORAD’s Northeast Air Defense Sector (NEADS) that it contact Atlantic City to use these jets in response to the hijacked Flight 11. However, when NEADS tried phoning the unit, its call was not answered (see (Between 8:40 a.m. and 8:46 a.m.) September 11, 2001). [GRIFFIN, 2007, PP. 62; SPENCER, 2008, PP. 33-34] Apparently around 8:34 a.m., the Boston Center also attempted to contact the Atlantic City unit, but the outcome of that call is unclear (see (8:34 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 20] F-16s Might Have Prevented Attacks on WTC - Author Peter Lance will later point out that, had the two Atlantic City F-16s flying over the Pine Barrens “been notified by the FAA at 8:34… they could have reached the Twin Towers by 8:42 a.m.,” four minutes before Flight 11 hit the North Tower (see 8:46 a.m. September 11, 2001). “Even unarmed, and without a shootdown order, they might have been able to take defensive action to prevent the big 767 from crashing into the tower. In any case, the fighters would certainly have been on patrol and able to interdict UA 175, which didn’t hit the South Tower until 9:03 a.m.” [LANCE, 2004, PP. 230-231] Yet despite the crucial role these two fighters could have played, the 9/11 Commission Report will make no mention of them. [9/11 COMMISSION, 7/24/2004] Pointing out the irony of having the two F-16s so near to Manhattan yet with such an unrelated mission, 177th Fighter Wing public affairs officer Lt. Luz Aponte will later remark, “Isn’t that something?” [BERGEN RECORD, 12/5/2003] Entity Tags: 177th Fighter Wing, Luz Aponte Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, Flight UA 175, Training Exercises

8:46 a.m. September 11, 2001: Otis Fighters Launched toward Flight 11 Two F-15 fighter jets are scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, which is 153 miles from New York City. The fighters are launched in response to the hijacked Flight 11, but this plane is already crashing into the World Trade Center at this time (see 8:46 a.m. September 11, 2001). [WASHINGTON POST, 9/15/2001; CNN, 9/17/2001; NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/18/2001; 9/11 COMMISSION, 6/17/2004] Delay - The FAA’s Boston Center alerted NORAD’s Northeast Air Defense Sector (NEADS) to the hijacking of Flight 11 and requested that fighter jets be scrambled at just before 8:38 a.m. (see (8:37 a.m.) September 11, 2001), but the mission crew commander at NEADS only instructed the leader of his weapons team to launch the Otis fighters at 8:45 a.m. (see 8:45 a.m. September 11, 2001). [VANITY FAIR, 8/1/2006] Otis Aircraft Head to Runway - As soon as the pilots at Otis Air Base are strapped into their aircraft, the green light directing them to launch goes on. They start their engines and taxi out of the hangar to the nearest runway. One of the pilots, Lt. Col. Timothy Duffy, radios his command post for guidance, asking, “Do you have words?” The response he gets is, “Possible hijack, American Flight 11, 737, flight level 290 [29,000 feet], over JFK [International Airport in New York City].” (This flight information is partly incorrect, since American 11 is a 767, not a 737.) According to the Cape Cod Times, the jets will be up in the air before their radar kicks in. [CAPE COD TIMES, 8/21/2002; SPENCER, 2008, PP. 42] The Otis pilots have already been preparing for the scramble order to come since learning of the hijacking from the FAA’s Cape Cod facility, some time shortly after 8:34 a.m. (see (8:36 a.m.-8:41) September 11, 2001). [BBC, 9/1/2002; SPENCER, 2008, PP. 27-30] Their jets are reportedly not airborne until seven minutes after being scrambled, at 8:53 a.m. (see 8:53 a.m. September 11, 2001) and there will be conflicting accounts of what their original destination is (see (8:53 a.m.-9:05 a.m.) September 11, 2001). [9/11 COMMISSION, 6/17/2004] Entity Tags: Timothy Duffy, Otis Air National Guard Base, Daniel Nash Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight AA 11, Flight UA 175

(8:46 a.m.) September 11, 2001: Janitor Hears Explosion from WTC Basement

William Rodriguez [Source: Publicity photo] According to a WTC janitor, there is an explosion in the basement of the North Tower just before the plane hits up above. William Rodriguez has worked at the World Trade Center for 20 years, including the time of the 1993 bombing, and is responsible for cleaning three stairwells in the North Tower. He is talking to his supervisor in an office in the B-1 level in the basement when, he says, “I heard this massive explosion below, on level B-2 or 3.” He says, “The floor vibrated. We were all thrown upwards, then everyone in the office started screaming.” Then, “seconds later, there was another explosion way above, which made the building sway from side to side. And this, we later discovered, was the first plane hitting the North Tower on the 90th floor.” A man then runs into the office, shouting, “Explosion! Explosion!” The man, Felipe David, had been standing in front of a nearby lift when a fireball had burst from the lift shaft, severely burning him. Rodriguez will later question, “Now you tell me how an explosion from a jet liner could have burnt a man 90 floors down within seconds of impact?” The National Institute of Standards and Technology (NIST) will suggest that the basement explosion Rodriguez heard might have been caused by a fireball traveling from the aircraft down the central lift shaft. However, some time after hearing it, Rodriguez rescues two people trapped in a lift. He will therefore doubt NIST’s claim, saying that if it were true, “Why were the two people [I] rescued from the lift not burnt to death?” [NEW YORK MAGAZINE, 3/20/2006; WESTERN MORNING NEWS, 12/2/2006; HERALD (GLASGOW), 2/16/2007; ARGUS (BRIGHTON), 2/26/2007] Rodriguez also claims to have witnessed alleged hijacker Mohand Alshehri in the World Trade Center in June 2001 (see June 2001). Entity Tags: William Rodriguez, World Trade Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, World Trade Center

(8:46 a.m.) September 11, 2001: Bush, Some Aides Reportedly Still Unaware of Flight 11 Hijack President Bush is traveling through Sarasota, Florida, in a motorcade when the first WTC attack occurs. According to the 9/11 Commission, “no one in the White House or traveling with the president knew that [Flight 11] had been hijacked [at this time]. Immediately afterward, duty officers at the White House and Pentagon began notifying senior officials what had happened.” However, according to reports, Bush is not notified about the crash until his motorcade reaches its destination, even though there is a secure phone in his vehicle for just this type of emergency, and even though others in the motorcade are notified. Reportedly, not even Jane Garvey, head of the FAA, nor her deputy have been told of a confirmed hijacking before they learn about the crash from the television. [BAMFORD, 2004, PP. 17; 9/11 COMMISSION, 6/17/2004] Entity Tags: George W. Bush, Jane Garvey Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush

(After 8:46 a.m.) September 11, 2001: Emergency Response Plans Activated by Officials, Not by Bush President Bush will say in a speech later that evening, “Immediately following the first attack, I implemented our government’s emergency response plans.” [US PRESIDENT, 9/17/2001] However, the Wall Street Journal reports that lower level officials activate CONPLAN (Interagency Domestic Terrorism Concept of Operations Plan) in response to the emerging crisis. CONPLAN, created in response to a 1995 Presidential Decision Directive issued by President Clinton and published in January 2001, details the responsibility of seven federal agencies if a terrorist attack occurs. It gives the FBI the responsibility for activating the plan and alerting other agencies. Bush in fact later states that he doesn’t give any orders responding to the attack until after 9:55 a.m. [US GOVERNMENT, 1/2001; WALL STREET JOURNAL, 3/22/2004 ] Entity Tags: Federal Bureau of Investigation, Interagency Domestic Terrorism Concept of Operations Plan, George W. Bush Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush

(After 8:46 a.m.) September 11, 2001: FAA Establishes Open Telephone Line with the Secret Service Shortly after the WTC is hit, the FAA opens a telephone line with the Secret Service to keep the White House informed of all events. [ [SOURCES: RICHARD (“DICK”) CHENEY] A few days later, Vice President Cheney will state, “The Secret Service has an arrangement with the FAA. They had open lines after the World Trade Center was…” (He stopped himself before finishing the sentence.) [MSNBC, 9/16/2001] Entity Tags: Federal Aviation Administration, Secret Service Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush

Shortly After 8:46 a.m. September 11, 2001: Newark Airport Controllers Contact Other FAA Facilities about Burning WTC

Bob Varcadipane. [Source: NBC News] At the air traffic control tower at Newark International Airport in New Jersey, controllers see the smoke coming from the World Trade Center in the distance and start calling other FAA facilities in the area about this. Controller Rick Tepper looks out the window of the tower across the Hudson River at New York City, and sees the huge cloud of smoke coming from the North Tower, which Flight 11 has crashed into it. He points this out to fellow controller Greg Callahan. In his office at the tower, Bob Varcadipane, the supervisor there, starts receiving a flood of phone calls reporting that a small aircraft has hit the WTC. According to author Lynn Spencer, “The assumption is that only a small plane could have gone so badly off course.” The Newark tower controllers start calling the towers at JFK, La Guardia, and Teterboro Airports, along with other air traffic control facilities in the area, to see if any of them has lost an aircraft. But none say they have; they have not yet been informed of the crash and are shocked at what they see when told to look out their windows at the burning WTC. Varcadipane calls the FAA’s New York Center to find out if they know whose plane hit the Twin Towers. He is told: “No, but Boston Center lost an airplane. They lost an American 767.” Varcadipane wonders if this 767 is the plane that hit the WTC, and says back: “I have a burning building and you have a missing airplane. This is very coincidental.” According to NBC: “a horrific realization dawns on controllers. American Flight 11, still missing from radar, finally has been found.” Word of the plane’s fate subsequently “quickly travels throughout the air traffic control world.” [MSNBC, 9/11/2002; SPENCER, 2008, PP. 41-42] However, the FAA’s Indianapolis Center, which handles Flight 77, will reportedly not learn of the first hijackings until around 9:20 a.m. (see (9:20 a.m.-9:21 a.m.) September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 32 ] Entity Tags: Teterboro Airport, World Trade Center, Newark International Airport, Rick Tepper, La Guardia Airport, John F. Kennedy International Airport, Bob Varcadipane, Greg Callahan, New York Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

After 8:46 a.m. September 11, 2001: Hijacker’s Passport Allegedly Found near World Trade Center

Satam Al Suqami’s remarkably undamaged passport, marked and wrapped in plastic. It was shown as evidence in the 2006 Zacarias Moussaoui trial. [Source: FBI] The passport of hijacker Satam Al Suqami is reportedly found a few blocks from the World Trade Center. [ABC NEWS, 9/12/2001; ASSOCIATED PRESS, 9/16/2001; ABC NEWS, 9/16/2001] Barry Mawn, the director of the FBI’s New York office, will say that police and the FBI find it during a “grid search” of the area. [CNN, 9/18/2001] However a senior counsel to the 9/11 Commission will later claim the passport is actually discovered by a passerby and given to a New York City Police Department detective, “shortly before the World Trade Center towers collapsed.” [9/11 COMMISSION, 1/26/2004] The Guardian will comment, “The idea that Mohamed Atta’s passport had escaped from that inferno unsinged [tests] the credulity of the staunchest supporter of the FBI’s crackdown on terrorism.” (Note that, as in this Guardian account, the passport will frequently be mistakenly referred to as Atta’s passport.) [GUARDIAN, 3/19/2002] Entity Tags: Barry Mawn, New York City Police Department, Satam Al Suqami, Federal Bureau of Investigation Timeline Tags: 9/11 Timeline Category Tags: Key Hijacker Events, All Day of 9/11 Events, Other 9/11 Hijackers, FBI 9/11 Investigation

(After 8:46 a.m.) September 11, 2001: PR Firm Helps American Airlines Respond to Attacks According to PR Week magazine, “immediately” after the attacks on this day, Tim Doke, the vice president for corporate communications for American Airlines, calls Ken Luce, who is the president of the Southwest offices of public relations firm Weber Shandwick Worldwide (WSW). In response, WSW sends more than 20 people to American Airlines’ headquarters in Fort Worth, and to airports around the US. Thus, “While American couldn’t answer many questions, spokespeople subtly steered reporters away from false rumors and leaked information. Employees from WSW and American’s other agency, Burson-Marsteller, served as the firm’s eyes and ears in the airports its staff couldn’t reach while planes were grounded.” [PR WEEK, 11/5/2001] The American Airlines operations center in Fort Worth was reportedly alerted to the emergency on Flight 11 around 8:21 a.m. (see (8:21 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 5] However, according to the 9/11 Commission, it is not until 9:30 a.m. that the airline confirms that this aircraft had crashed into the World Trade Center. [9/11 COMMISSION, 8/26/2004, PP. 16 ] So the exact time when Doke called Luce is unclear. The FBI has “essentially gagged” American Airlines from any meaningful communication with the media immediately following the attacks. According to Doke, though, in response to subsequent media demands about how the terrorists got through security, American will make use of a number of airline security people it had “intentionally cultivated relationships with over the years to help carry our messages and put some of the media hysteria into perspective.” [JACK O'DWYER'S NEWSLETTER, 12/4/2002] Entity Tags: Tim Doke, American Airlines, Ken Luce, Weber Shandwick Worldwide Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(Between 8:46 a.m. and 9:03 a.m.) September 11, 2001: Deputy Mayor Calls Navy; Requests Air Cover Over New York

Naval Station Norfolk. [Source: US Navy] Rudy Washington, who is one of Rudolph Giuliani’s deputy mayors, sees the smoking North Tower as he is being driven into downtown Manhattan. He immediately calls Admiral Robert Natter, the commander of the US Atlantic Fleet at Norfolk Naval Station, Virginia, the world’s largest naval base. He requests air cover over New York. Norfolk Naval Station is in the region of Naval Air Station Oceana, which has F-14 Tomcats and F/A-18 Hornets. It is also near Langley Air Force Base. Natter says he will need to get in touch with the North American Aerospace Defense Command (NORAD), but will then call back. [DIGITAL JOURNALIST, 10/2001; GLOBAL SECURITY (.ORG), 11/15/2001; CBS NEWS, 4/3/2003; NEW YORK DAILY NEWS, 5/20/2004] Around this time, Washington also calls Patrick Burns at the base. Burns usually works in New York as the director of fleet support for the Navy, a civilian position that works closely with the mayor’s office and numerous other agencies. He is at Norfolk Naval Station for his two-week Naval Reserve obligation. Washington tells Burns, “I need you here.” No doubt anticipating there will be mass casualties, he adds, “I need that hospital ship.” He is referring to the hospital ship the USNS Comfort. [ASSOCIATED PRESS, 9/11/2001; NOTRE DAME MAGAZINE, 4/2007] However, the Comfort, which is based in Baltimore, will only set off for New York at 3 p.m. the following day, and arrive at Pier 92 in Manhattan late in the evening of September 14. [US NAVY, N.D.; MILITARY SEALIFT COMMAND, 9/18/2001] Entity Tags: Robert Natter, Rudy Washington, Patrick Burns, North American Aerospace Defense Command, US Department of the Navy Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

Shortly After 8:46 a.m. September 11, 2001: FBI Arrives at American Airlines’ Command Center and Takes Charge of Crisis Response Shortly before 9/11, American Airlines revised its crisis plan for dealing with situations including “plane crashes and 1978-style hijackings” (see Late Summer 2001). However, on this day, “American abandoned its freshly minted crisis communications plan almost immediately, not because putting the CEO out front isn’t the best plan of action in a crisis, but because the FBI rushed to American’s Command Center and made it clear who was in charge.” [PR WEEK, 11/5/2001] Larry Wansley, the American Airlines director of security, is at the company’s headquarters in Fort Worth, Texas. He had contacted the Dallas FBI about the hijacking of Flight 11 at around 8:45 a.m. (see (8:45 a.m.-9:03 a.m.) September 11, 2001). After learning of the two planes hitting the World Trade Center, he makes a hurried drive to the airline’s Command Center, about a mile from the headquarters, on the floor above its System Operations Control (SOC). Already, by the time he arrives, the FBI is setting up its own command post there, reviewing the Flight 11 passenger manifest, and replaying the recording of flight attendant Betty Ong’s emergency phone call. [DALLAS OBSERVER, 11/21/2002; 9/11 COMMISSION, 1/27/2004] Tim Doke, the American Airlines vice president for corporate communications, later recounts that the “FBI essentially gagged us from any meaningful media interaction immediately following the terrorist attacks.” [JACK O'DWYER'S NEWSLETTER, 12/4/2002] American Airlines’ first press release, issued within a few hours of the attacks, will refer all questions to the FBI. [PR WEEK, 11/5/2001] Entity Tags: Larry Wansley, Federal Bureau of Investigation, American Airlines Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

After 8:46 a.m. September 11, 2001: Navy Officials Monitor Events at Antiterrorist Alert Center Within moments of the attack in New York, the US Navy’s Antiterrorist Alert Center (ATAC) goes to full alert. ATAC is located at the Naval Criminal Investigative Service (NCIS) headquarters in southeast Washington, DC, across the Potomac River from the Pentagon. [US NAVAL CRIMINAL INVESTIGATIVE SERVICE, N.D.; US DEPARTMENT OF THE NAVY, 2/2002 ; CNN, 8/27/2002] Established in 1983, it was the first 24-hour terrorism watch center in the US intelligence community. [US NAVAL CRIMINAL INVESTIGATIVE SERVICE, N.D.] In it, top Navy officials are now monitoring the day’s events. According to CNN—which gains access to a video recording of the center during the attacks—just before the Pentagon is hit, these officials are “concerned attacks on Washington could be next.” After the attack on the Pentagon, the Navy’s top leaders will start arriving at the center (see After 9:37 a.m. September 11, 2001). [CNN, 8/27/2002] Entity Tags: US Department of the Navy Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(Between 8:46 a.m. and 9:00 a.m.) September 11, 2001: Key Administration Officials Allegedly Think First Crash Is an Accident A number of key White House officials later claim that, when they learn of the first crash at the World Trade Center, they initially think it is just an accident: President Bush says that, when he learns of the crash while in Sarasota, Florida, “my first reaction was—as an old pilot—how could the guy have gotten so off course to hit the towers? What a terrible accident that is” (see (Between 8:55 a.m. and 9:00 a.m.) September 11, 2001). [SAMMON, 2002, PP. 42] White House chief of staff Andrew Card, who is with the president, says, “It was first reported to me… that it looked like it was a, a twin-engine pro—prop plane, and so the natural reaction was—‘What a horrible accident. The pilot must have had a heart attack.’” [MSNBC, 9/11/2002] Adviser Karl Rove, who is also with the president in Florida, is later questioned about his feelings after the first crash. When it is suggested, “I guess at that point, everyone is still thinking it is an accident,” Rove concurs, “Yes, absolutely.” [MSNBC, 9/11/2002] White House press secretary Ari Fleischer, also traveling with the president on this day, says, “[W]hen only the first tower had been hit, it was all of our thoughts that this had been some type of terrible accident.” [CNN, 9/11/2006] National Security Adviser Condoleezza Rice, who is in her White House office, is informed of the crash by her executive assistant (see (9:00 a.m.) September 11, 2001). She later recalls, “I thought, what a strange accident.” [O, THE OPRAH MAGAZINE, 2/1/2002; MSNBC, 9/11/2002] White House counselor Karen Hughes receives a phone call informing her of the first crash as she is about to leave her Washington, DC home. She later recalls, “they thought it was a small plane at the time… so, of course, my immediate thought was what a terrible accident.” [MSNBC, 9/11/2002; CNN, 4/6/2004] She adds, “We all assumed it was some kind of weird accident; at that point terrorism didn’t occur to us.” [HUGHES, 2004, PP. 234] The 9/11 Commission later describes, “In the absence of information that the crash was anything other than an accident, the White House staff monitored the news as they went ahead with their regular schedules.” It will only be when they learn of the second tower being hit at 9:03 that “nearly everyone in the White House… immediately knew it was not an accident.” [9/11 COMMISSION, 7/24/2004, PP. 35] However, when couterterrorism “tsar” Richard Clarke is called some time after the first crash but before the second by Lisa Gordon-Hagerty—a member of his staff who is at the White House (see (9:00 a.m.) September 11, 2001)—she tells him, “Until we know what this is, Dick, we should assume the worst.” [CLARKE, 2004, PP. 1] And when CIA Director George Tenet learns of the first crash, reportedly he is told specifically, “The World Trade tower has been attacked,” and his initial reaction is, “This has bin Laden all over it” (see (8:50 a.m.) September 11, 2001). [WOODWARD, 2002, PP. 4] Entity Tags: Andrew Card, Richard A. Clarke, Lisa Gordon-Hagerty, Condoleezza Rice, Karen Hughes, George J. Tenet, Karl Rove, Ari Fleischer, George W. Bush Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush, Richard Clarke

(8:47 a.m.-9:50 a.m.) September 11, 2001: Engineer Finds Major Damage in Basement and Lobby of North Tower

Mike Pecoraro. [Source: Chief Engineer] Mike Pecoraro, an engineer who is part of the crew that services the WTC complex, is at work in the mechanical shop in the second subbasement of the north WTC tower when it is hit. When the room he is in starts filling with white smoke and he can smell kerosene (jet fuel), he heads up stairs with a co-worker towards a small machine shop on the C level. Yet, he says, “There was nothing there but rubble. We’re talking about a 50 ton hydraulic press—gone!” He then heads for the parking garage, yet finds that “there were no walls, there was rubble on the floor, and you can’t see anything.” He ascends to the B level where he sees a 300-pound steel and concrete fire door, which is lying on the floor, wrinkled up “like a piece of aluminum foil.” Pecoraro recalls seeing similar things at the Center when it was bombed in 1993 and is therefore convinced that a bomb has gone off this time. When he makes it into the main lobby, he sees massive damage: “The whole lobby was soot and black, elevator doors were missing. The marble was missing off some of the walls. 20-foot section of marble, 20 by 10 foot sections of marble, gone from the walls.… Broken glass everywhere, the revolving doors were all broken and their glass was gone.” Pecoraro says he only later hears that “jet fuel actually came down the elevator shaft, blew off all the (elevator) doors and flames rolled through the lobby. That explained all the burnt people and why everything was sooted in the lobby.” He makes it out of the North Tower before it collapses. [CHIEF ENGINEER, 8/1/2002] Entity Tags: Mike Pecoraro, World Trade Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, WTC Investigation, World Trade Center

(Shortly After 8:46 a.m.) September 11, 2001: New York Center Air Traffic Controllers Notice Problems with Flight 175

Curt Applegate sitting next to his air traffic control terminal. [Source: NBC News] After being focused on Flight 11, Dave Bottiglia, an air traffic controller at the FAA’s New York Center, first notices problems with Flight 175. [MSNBC, 9/11/2002; 9/11 COMMISSION, 7/24/2004, PP. 21] Both Flight 11 and Flight 175 have been in the airspace that Bottiglia is responsible for monitoring (see 8:40 a.m. September 11, 2001 and (8:42 a.m.-8:46 a.m.) September 11, 2001). Bottiglia has just watched Flight 11’s radar blip disappear, which means the plane has dipped below his radar’s coverage area, so is below 2,000 feet. But he does not yet realize it has crashed. He says aloud, “Well, we know he’s not high altitude anymore.” [MSNBC, 9/11/2002; SPENCER, 2008, PP. 37] Around this time, Flight 175’s transponder changes twice in the space of a minute (see 8:46 a.m.-8:47 a.m. September 11, 2001). Conflicting Accounts - According to MSNBC, “within seconds” of losing Flight 11’s blip, “Bottiglia has another unexpected problem.” While looking for Flight 11, he realizes that Flight 175 is also missing, and “instinctively… knows the two [planes] are somehow related.” He asks another controller to take over all of his other planes. [MSNBC, 9/11/2002] But according to the 9/11 Commission’s account, Bottiglia is still trying to locate Flight 11 after it crashes, and so it is not until 8:51 a.m. that he notices the problem with Flight 175 (see 8:51 a.m.-8:53 a.m. September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 21 ] 'An Intruder over Allentown' - Around the time Flight 175 changes its transponder code, air traffic controller Curt Applegate, who is sitting at the radar bank next to Bottiglia’s, sees a blip that might be the missing Flight 11. He shouts out: “Look. There’s an intruder over Allentown.” According to the Washington Post, “In air traffic jargon, an ‘intruder’ is a plane with an operating transponder that has entered restricted airspace without permission.” In fact, it is the missing Flight 175. [WASHINGTON POST, 9/17/2001; MSNBC, 9/11/2002] However, these accounts make no mention of NORAD being notified about the problems with Flight 175 at this time. But according to a NORAD timeline released shortly after 9/11, NORAD’s Northeast Air Defense Sector (NEADS) was alerted about Flight 175 by the FAA several minutes earlier, at 8:43 a.m. (see 8:43 a.m. September 11, 2001). [NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/18/2001] Entity Tags: Dave Bottiglia, Curt Applegate, New York Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight AA 11, Flight UA 175

(8:47 a.m.-9:20 a.m.) September 11, 2001: Mayor Giuliani Learns of First WTC Crash, Yet Doesn’t Go to Special Emergency Command Center

Rudolph Giuliani. [Source: Publicity photo] New York Mayor Rudolph Giuliani is promptly informed of the first WTC crash while having breakfast at the Peninsula Hotel on 55th Street. He later claims that he goes outside and, noticing the clear sky, immediately concludes, “It could not have been an accident, that it had to have been an attack. But we weren’t sure whether it was a planned terrorist attack, or maybe some kind of act of individual anger or insanity.” Only after the second plane hits at 9:03 will he be convinced it is terrorism. After leaving the hotel, he quickly proceeds south. In his 2002 book, Leadership, he will claim that he heads for his emergency command center. This $13 million center is located on the 23rd floor of Building 7 of the WTC, and was opened by Giuliani in 1999, specifically for coordinating responses to emergencies, including terrorist attacks (see June 8, 1999). Referring to it, he writes, “As shocking as [the first] crash was, we had actually planned for just such a catastrophe.” At around 9:07 a.m., Giuliani meets Police Commissioner Bernard Kerik at Barclay Street, on the northern border of the WTC complex. [GIULIANI, 2002, PP. 3-6; 9/11 COMMISSION, 5/19/2004; BARRETT AND COLLINS, 2006, PP. 7] Yet they do not go to the command center. According to Kerik, “The Mayor and I… determined early on that the City’s pre-designated Command and Control Center… was unsafe because of its proximity to the attack.” [9/11 COMMISSION, 5/18/2004 ] Instead, they head to West Street, where the fire department has set up a command post, and arrive there at around 9:20 a.m. However, in his private testimony before the 9/11 Commission in 2004, Giuliani will apparently change his story, claiming he’d never even headed for his command center in the first place. He says, “Even if the Emergency Operations Center had been available, I would not have gone there for an hour or an hour and a half. I would want to spend some time at the actual incident, at operations command posts.” [9/11 COMMISSION, 5/19/2004; BARRETT AND COLLINS, 2006, PP. 44-45 AND 340-341] Other accounts indicate that the emergency command center is mostly abandoned from the outset, with emergency managers instead heading to the North Tower (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001). Entity Tags: Rudolph (“Rudy”) Giuliani, Bernard Kerik Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

8:47 a.m.-10:28 a.m. September 11, 2001: Hundreds Die in WTC Elevators, as Elevator Mechanics Flee During the 9/11 catastrophe, around 200 people die in the WTC’s elevators without getting help from elevator mechanics, according to an in-depth study later performed by USA Today. Some of the victims are burned by the initial explosion, some die as the elevator cars plummet when their cables are severed, and some are stuck and perish in the collapse. USA Today will say it “could not locate any professional rescues of people stuck in elevators. The Fire Department of New York and the Port Authority also could not cite successful rescues.” After the North Tower is hit, most of the WTC’s 83 elevator mechanics gather in the lobby of the South Tower, but when the second plane hits, they evacuate. In contrast, a passing elevator mechanic from another company runs into the WTC and dies trying to free trapped passengers. USA Today will comment: “When the World Trade Center was bombed in 1993, Otis Elevator’s mechanics led the rescue of 500 people trapped in elevators. Some mechanics were dropped onto the roofs of the Twin Towers by helicopter. Others, carrying 50-pound oxygen tanks on their backs, climbed through smoke to machine rooms high in the towers. On Sept. 11, the elevator mechanics—many of the same men involved in the rescues in 1993—left the buildings after the second jet struck, nearly an hour before the first building collapsed.” Although ACE Elevator, the local company which won the WTC contract from Otis in 1994, will say it was acting in accordance with procedure, USA Today will note: “The departure of elevator mechanics from a disaster site is unusual. The industry takes pride in rescues. In the Oklahoma City bombing in 1995, elevator mechanics worked closely with the firefighters making rescues.” Robert Caporale, editor of Elevator World will say, “Nobody knows the insides of a high-rise like an elevator mechanic. They act as guides for firefighters, in addition to working on elevators.” The Port Authority will also say that their departure was in conflict with the emergency plan. “There was no situation in which the mechanics were advised or instructed to leave on their own.” [USA TODAY, 12/19/2001; USA TODAY, 9/4/2002] Entity Tags: World Trade Center, ACE Elevator, New York Port Authority, Robert Caporale Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, World Trade Center

Shortly After 8:46 a.m. September 11, 2001: Neighbor Sees Suspicious Men Documenting First WTC Attack and Cheering, Calls Police
A homemaker living near Liberty State Park, Jersey City, New Jersey sees three men behaving strangely on a nearby roof and alerts the authorities. This homemaker, who has given only her first name Maria, is called by a neighbor shortly after the first plane has hit the WTC and is told about the impact. She has a view of the WTC from her apartment building so she gets her binoculars and watches the disaster. However, she also notices three young men kneeling on the roof of a white van in the parking lot of her apartment building. Maria will later recall, “They seemed to be taking a movie.” They are taking video or photos of themselves with the WTC burning in the background. But what strikes Maria is their expressions: “They were like happy, you know… They didn’t look shocked to me. I thought it was very strange.” She writes down the license plate number of the van and calls the police. [ABC NEWS, 6/21/2002] Apparently the men leave the area a few minutes after the first attack is over. [COUNTERPUNCH, 2/7/2007] An FBI lookout bulletin for the van will be issued later in the day (see 3:31 p.m. September 11, 2001) and the three men (plus two more discovered with them) will be detained (see 3:56 p.m. September 11, 2001). When the men detained, one of them will be found with pictures of the group standing with the burning wreckage of the WTC in the background. [FORWARD, 3/15/2002] At least some of the pictures were taken while standing on top of the van. [NEW YORK TIMES, 10/8/2001] The lawyer for the five men will later note that one photograph developed by the FBI shows one of the men, Sivan Kurzberg, holding a lighted lighter in the foreground, with the burning WTC in the background. [NEW YORK TIMES, 11/21/2001] It will apparently be determined at least two of the men are Israeli spies, but what they were doing and why will remain in dispute. One of these Israelis will later say, “our purpose was to document the event.” [ABC NEWS, 6/21/2002] Entity Tags: World Trade Center, Sivan Kurzberg, Urban Moving Systems, Scott DeCarlo, Maria, Omer Marmari, Paul Kurzberg, Israel Institute for Intelligence and Special Tasks (Mossad), Oded Ellner, Yaron Shmuel Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Israel

Shortly After 8:46 a.m. September 11, 2001: DC Air National Guard Officers Learn of First WTC Crash, Think It Is an Accident

Logo of the 113th Wing of the DC Air National Guard. [Source: Air National Guard] Pilots and officers with the District of Columbia Air National Guard (DCANG) are notified of the first plane hitting the World Trade Center, but mistakenly assume this must have been an accident and continue with a meeting they are holding. [RASMUSSEN, 9/18/2003; 9/11 COMMISSION, 3/11/2004 ; SPENCER, 2008, PP. 122] The 113th Wing of the DC Air National Guard, which includes the 121st Fighter Squadron, is based at Andrews Air Force Base in Maryland, 10 miles southeast of Washington. [DISTRICT OF COLUMBIA AIR NATIONAL GUARD, 7/24/2001; GLOBALSECURITY (.ORG), 10/21/2001; GLOBALSECURITY (.ORG), 11/15/2001] Pilots and Flight Managers in Meeting - Some DCANG officers are currently in a conference room at their unit at Andrews, conducting the weekly scheduling meeting, where plans for the upcoming week are discussed. According to Captain Brandon Rasmussen, a pilot who is also the chief of scheduling with the unit, about five or six people are in the meeting. [RASMUSSEN, 9/18/2003; 9/11 COMMISSION, 3/11/2004 ] As well as Rasmussen, those present include Major David McNulty, the senior intelligence officer of the 113th Wing; pilots Marc Sasseville and Daniel Caine; and a new officer, Mark Valentine. Officers Think Crash Is an Accident - An intelligence officer interrupts the meeting and says a plane has just flown into the WTC. However, the meeting participants assume the crash is an accident involving a small aircraft. [9/11 COMMISSION, 3/8/2004 ; 9/11 COMMISSION, 3/11/2004 ; SPENCER, 2008, PP. 122] Rasmussen will later recall: “[A]ll of us in the meeting kind of looked at each other and looked outside the window, it was clear blue skies. It doesn’t get any more flying weather than that. So we thought, ‘What kind of a moron can’t see those big buildings right in front of them?’ We all figured it was just some light civil aircraft… little Cessnas, Piper Cubs, or whatever, someone doing some sightseeing flying up and down the Hudson and just not paying attention where he was going.” Therefore, “we continued on with the meeting, thinking we’d catch the news clips later on in the day.” The scheduling meeting will continue until its participants learn of the second plane hitting the WTC and realize this is a terrorist attack (see (9:04 a.m.) September 11, 2001). [RASMUSSEN, 9/18/2003; 9/11 COMMISSION, 3/11/2004 ; SPENCER, 2008, PP. 122-123] Some at Base Suspicious about Crash - However, according to the Washington Post, at least some individuals with the DC Air National Guard are “immediately suspicious” upon hearing of the first crash. Pilot Heather Penney Garcia will recall having wondered, “How do you make a mistake like that?” (Penney Garcia is at the 121st Fighter Squadron headquarters at Andrews, though whether she is attending the scheduling meeting is unstated.) Only Four DCANG Pilots Available - Members of the 121st Fighter Squadron have just returned from “Red Flag,” a major training exercise in Nevada (see Late August-September 8, 2001). Most of the squadron’s pilots, who fly commercial planes in their civilian lives and are involved with the unit on only a part-time basis, are consequently away from the base on this day, either back at their airline jobs or on leave, according to different accounts. [WASHINGTON POST, 4/8/2002; 9/11 COMMISSION, 2/27/2004; SPENCER, 2008, PP. 156] Of the seven pilots the squadron has available at the base today, three have just taken off for a training mission over North Carolina (see 8:36 a.m. September 11, 2001), meaning only four available pilots are left at the base. [9/11 COMMISSION, 2/17/2004; 9/11 COMMISSION, 2/27/2004; 9/11 COMMISSION, 3/8/2004 ; 9/11 COMMISSION, 3/11/2004 ] DCANG Not Part of NORAD Air Defense Force - The DC Air National Guard flies the F-16 Fighting Falcon jet fighter, and its mission includes providing “capable and ready response forces for the District of Columbia in the event of a natural disaster or civil emergency.” [DC MILITARY (.COM), 6/2001; GLOBALSECURITY (.ORG), 10/21/2001] Unlike other Air National Guard units, it reports to the president, instead of a state governor. It works closely with Secret Service agents who are across the runway at Andrews Air Force Base, in the Air Force One hangar. [WASHINGTON POST, 4/8/2002; VOGEL, 2007, PP. 445] According to Aviation Week and Space Technology magazine, the 121st Fighter Squadron is “not standing alert on Sept. 11” because the DC Air National Guard is “not assigned to the North American Aerospace Defense Command air defense force.” [AVIATION WEEK AND SPACE TECHNOLOGY, 9/9/2002] Entity Tags: Brandon Rasmussen, Daniel Caine, David McNulty, Mark Valentine, Marc Sasseville, District of Columbia Air National Guard, Heather Penney Garcia Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

After 8:46 a.m. September 11, 2001: Software Company Reconstructs Paths of Four Hijacked Planes A Fairfax, Virginia company that makes computer software that tracks and records the flight paths of planes helps media companies and airlines to reconstruct the paths of all four of the hijacked aircraft. [WASHINGTON BUSINESS JOURNAL, 9/11/2001; WASHINGTON POST, 9/13/2001] Flight Explorer sells an Internet-accessible application that provides constantly updated information on the positions of aircraft in flight. It uses radar feeds that the FAA collects from control centers across the US. [BUSINESS WIRE, 6/16/2000; ST. PETERSBURG TIMES, 8/12/2001] All of Flight Explorer’s employees begin sorting through its data “after the first crash [of Flight 11] was reported,” so presumably this is at around 8:50 a.m. Whether any particular agency, such as the FAA, requests this or they do it of their own initiative is unknown. Although there are some 4,000 planes in the air above the US at the time of the attacks, the company is quickly able to pinpoint the paths of all four hijacked aircraft. It then creates charts and animated videos of the four flights’ actual and intended routes. About 12 news agencies, including all the major networks, request these animated illustrations. [WASHINGTON BUSINESS JOURNAL, 9/11/2001; WASHINGTON POST, 9/13/2001] Flight Explorer is apparently unhindered by the fact that flights 11 and 93 have their transponders turned off during the hijackings. Its reconstruction of Flight 77’s path ends, however, at 8:57, around the time that aircraft’s transponder goes off and it disappears from controllers’ radar screens (see (8:56 a.m.-9:05 a.m.) September 11, 2001). Yet the 9/11 Commission will later say that, despite this disappearance, “Radar reconstructions performed after 9/11 reveal that FAA radar equipment tracked the flight from the moment its transponder was turned off.” Why the Flight Explorer illustration does not therefore show the rest of Flight 77’s journey is not clear. [AVWEB, 9/11/2001; 9/11 COMMISSION, 6/17/2004] Until a few years back, Flight Explorer was the only company that recorded flight paths. Since the 1999 death of golfer Payne Stewart (see October 25, 1999) the FAA has also been recording these paths. [WASHINGTON BUSINESS JOURNAL, 9/11/2001] The final report of the 9/11 Commission will make no mention of the Flight Explorer flight path recordings. [9/11 COMMISSION, 7/24/2004, PP. 222] Entity Tags: Flight Explorer Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(8:48 a.m.) September 11, 2001: Pentagon Command Center Workers Apparently Learn of WTC Attack from TV, Think It Is an Accident In the National Military Command Center (NMCC) at the Pentagon, personnel apparently become aware of the first attack on the World Trade Center from watching the reports on television. According to Steve Hahn, an operations officer there, “We monitor the television networks in the center, and along with the rest of America we saw the smoke pouring from the tower.” Dan Mangino, who is also an operations officer at the NMCC, says, “At first, we thought it was a terrible accident.” [AMERICAN FORCES PRESS SERVICE, 9/7/2006] The 9/11 Commission later says, “Most federal agencies learned about the crash in New York from CNN.” [9/11 COMMISSION, 7/24/2004, PP. 35] Whether the NMCC was already aware that a hijacking was underway is unclear. According to military instructions, the NMCC is “the focal point within Department of Defense for providing assistance” in response to hijackings in US airspace, and is supposed to be “notified by the most expeditious means by the FAA.” [US DEPARTMENT OF DEFENSE, 6/1/2001 ] Boston Air Traffic Control Center started notifying the chain of command of the suspected hijacking of Flight 11 more than 20 minutes earlier (see 8:25 a.m. September 11, 2001). And at 8:32, the FAA’s Command Center in Herndon informed FAA headquarters of the possible hijacking (see 8:28 a.m. September 11, 2001). Yet, according to the 9/11 Commission, although the “FAA headquarters began to follow the hijack protocol,” it “did not contact the NMCC to request a fighter escort.” Supposedly, the first that the military learned of the hijacking was when Boston Air Traffic Control Center contacted NORAD’s Northeast Air Defense Sector (NEADS) about it, at around 8:37 a.m. (see (8:37 a.m.) September 11, 2001). The earliest time mentioned by the 9/11 Commission that the NMCC learns of the Flight 11 hijacking is 9 a.m. (see 9:00 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 19-20 AND 35] Entity Tags: Steve Hahn, Dan Mangino, National Military Command Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Pentagon

Shortly After 8:46 a.m. September 11, 2001: Rumsfeld Learns of First WTC Attack

Larry Di Rita. [Source: US Department of Defense] Larry Di Rita, a special assistant to Donald Rumsfeld, has sent a note to the secretary of defense to inform him of the first plane hitting the World Trade Center. Although some initial reports suggest the WTC may have been hit by just a small plane, according to Torie Clarke, the assistant secretary of defense for public affairs, “Even in the accidental crash scenario, the military might be involved in some way. Rumsfeld needed to know.” Rumsfeld, who is currently hosting a breakfast meeting with several members of Congress (see (8:00 a.m.-8:50 a.m.) September 11, 2001), later acknowledges having received this note. Yet apparently he does nothing in response. He recalls, “Everyone assumed it was an accident, the way it was described.” He says only that “we adjourned the meeting, and I went in to get my CIA briefing.” [LARRY KING LIVE, 12/5/2001; 9/11 COMMISSION, 3/23/2004; CLARKE, 2006, PP. 217-218; VOGEL, 2007, PP. 428] Entity Tags: Larry DiRita, Donald Rumsfeld Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Donald Rumsfeld, Pentagon

(Between 8:48 a.m. and 9:09 a.m.) September 11, 2001: Langley Air Force Base Pilots Learn of WTC Crash At Langley Air Force Base in Virginia, the operations manager with the unit that is involved in NORAD’s air defense mission first learns that a plane has hit the World Trade Center in a phone call from his fiancée. He then receives a call from the unit’s intelligence officer, who warns that the pilots at Langley need to “get ready.” [SPENCER, 2008, PP. 116-117] Manager Learns of Attack - The alert unit at Langley Air Force Base is a small detachment from the North Dakota Air National Guard’s 119th Fighter Wing, which is based in Fargo, ND. [NEW YORK TIMES, 11/15/2001; ASSOCIATED PRESS, 12/27/2006; SPENCER, 2008, PP. 114] Captain Craig Borgstrom is its operations manager. In the event of an order to scramble the unit’s two F-16s that are kept on “alert,” his job would be to man the battle cab and serve as the supervisor of flying (SOF), being responsible for getting any necessary information about the mission to the pilots. Borgstrom’s fiancée, Jen, calls him at the base and asks, “Did you hear that some airplane just ran into the World Trade Center?” [SPENCER, 2008, PP. 116; TAMPA TRIBUNE, 6/8/2008] This is the first that Borgstrom has heard about the attack. [LONGMAN, 2002, PP. 63] He replies, “Probably some idiot out sightseeing or someone trying to commit suicide in a Cessna 172,” but Jen tells him, “It’s a pretty big fire for a small airplane.” Intelligence Officer Warns, 'Get Ready' - The chief enlisted manager then enters Borgstrom’s office and informs him that Darrin Anderson, the unit’s intelligence officer, is on the phone from the wing’s base in Fargo, “and needs to talk to you right away.” Borgstrom heads to the main reception desk and takes the call. After asking if Borgstrom is aware of what happened in New York, Anderson tells him, “[W]e think there might be more to this, so you guys get ready.” Borgstrom tells the chief enlisted manager about this call and then heads out toward the alert hangars. Pilot Learns of Attack - Meanwhile, in one of the hangars, the crew chief goes upstairs with some information for Major Dean Eckmann, who is one of the pilots on alert duty. Eckmann is unaware of events in New York. When his crew chief informs him a plane has hit the WTC, he replies: “Poor, dumb sucker. I hope no one in the building got hurt.” Before Eckmann has a chance to switch on the television to check the news, a Klaxon horn sounds, indicating that the two alert pilots at Langley are to go to “battle stations.” [LONGMAN, 2002, PP. 64; SPENCER, 2008, PP. 116-117] According to the 9/11 Commission, this battle stations signal occurs at 9:09 a.m. (see (9:09 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 24] Eckmann, along with Borgstrom and another of the unit’s pilots, will take off in order to defend Washington, DC at 9:30 a.m. (see (9:25 a.m.-9:30 a.m.) September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 16 ; RIP CHORD, 12/31/2006] Entity Tags: Langley Air Force Base, Dean Eckmann, Darrin Anderson, Craig Borgstrom Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 77

8:48 a.m. September 11, 2001: Office of Emergency Management Preparing for Bioterrorism Exercise; Opens Its Command Center

John Odermatt [Source: Queens Gazette] New York City’s Office of Emergency Management (OEM) is responsible for coordinating the city’s response to major incidents, including terrorist attacks. [9/11 COMMISSION, 7/24/2004, PP. 283-284] Its offices are in Building 7 of the World Trade Center. Today is reportedly “going to be a busy day at the OEM,” as staff members have come to work early to prepare for Tripod, a major biological-terrorism training exercise scheduled for September 12 (see September 12, 2001). Their building shakes when the North Tower is hit at 8:46 a.m. OEM Commissioner John Odermatt initially believes a freak accident has occurred involving a ground-to-air missile, but soon after, OEM is informed that a plane hit the North Tower. Immediately, OEM staff members begin to activate their emergency command center, located on the 23rd floor of WTC 7 (see June 8, 1999). [JENKINS AND EDWARDS-WINSLOW, 9/2003, PP. 15] They call agencies such as the New York fire and police departments, and the Department of Health, and direct them to send their designated representatives to the OEM. They also call the Federal Emergency Management Agency (FEMA) and request at least five federal Urban Search and Rescue Teams. [9/11 COMMISSION, 7/24/2004, PP. 293] According to the 9/11 Commission, OEM’s command center will be evacuated at 9:30 a.m. due to reports of further unaccounted for planes (see (9:30 a.m.) September 11, 2001). By that time, none of the outside agency liaisons will have arrived. [9/11 COMMISSION, 7/24/2004, PP. 305] Other accounts indicate the command center may be evacuated earlier, possibly even before the second tower is hit (see (Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001 and (Shortly Before 9:03 a.m.) September 11, 2001). Entity Tags: Office of Emergency Management, Tripod, John Odermatt Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, World Trade Center, Training Exercises

(8:48 a.m.-9:03 a.m.) September 11, 2001: Special NSA Warning Center First Learns from Television that US Is Under Attack Within the headquarters of the National Security Agency (NSA) in Fort Meade, Maryland is a little-known unit called the Defense Special Missile and Astronautics Center (DEFSMAC). According to author James Bamford, who is an expert on the NSA, the center’s purpose is “to serve as the nation’s chief warning bell for a planned attack on America. It serves as the focal point for ‘all-source’ intelligence—listening posts, early-warning satellites, human agents, and seismic detectors.” According to one former NSA official, DEFSMAC “has all the inputs from all the assets, and is a warning activity. They probably have a better feel for any worldwide threat to this country from missiles, aircraft, or overt military activities, better and more timely, at instant fingertip availability, than any group in the United States.” If they received indications that an attack was imminent, DEFSMAC officials could “immediately send out near-real-time and in-depth, all-source intelligence alerts to almost two hundred ‘customers,’ including the White House Situation Room, the National Military Command Center at the Pentagon, the [Defense Intelligence Agency] Alert Center, and listening posts around the world.” Its analysts could be “closely monitoring all intercepts flooding in; examining the latest overhead photography; and analyzing data from early-warning satellites 22,300 miles above the equator. DEFSMAC would then flash the intelligence to the US Strategic Command at Offutt Air Force Base in Nebraska, NORAD at Cheyenne Mountain in Colorado, and other emergency command centers.” But on this morning, as Bamford concludes, “DEFSMAC learned of the massive airborne attacks after the fact—not from America’s multibillion-dollar spy satellites or its worldwide network of advanced listening posts, or its army of human spies, but from a dusty, off-the-shelf TV set.” [BAMFORD, 2004, PP. 33-35] The NSA had in fact intercepted numerous calls between some of the hijackers in the US and an al-Qaeda communications hub in Yemen, beginning in early 2000 and ending just weeks before 9/11 (see Early 2000-Summer 2001). [MSNBC, 7/21/2004] It also intercepted two messages in Arabic on September 10, stating, “The match is about to begin,” and “Tomorrow is zero hour,” but these are supposedly not translated until September 12 (see September 10, 2001). [WASHINGTON POST, 6/20/2002] The NSA even intercepted a series of communications between 9/11 mastermind Khalid Shaikh Mohammed (KSM) and lead 9/11 hijacker Mohamed Atta beginning in the summer of 2001 (see Summer 2001), continuing to a message where KSM gives Atta the final go-ahead for the attacks on September 10, 2001 (see September 10, 2001). Michael Hayden, the director of the NSA, will later claim that the “NSA had no [indications] that al-Qaeda was specifically targeting New York and Washington… or even that it was planning an attack on US soil” (see October 17, 2002). [NATIONAL JOURNAL, 6/19/2006] Entity Tags: National Security Agency Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

==(8:48 a.m.-9:02 a.m.) September 11, 2001: Navy Command Center Personnel Think WTC Crash Is an Accident

Michael Allen Noeth. [Source: Associated Press / Army Times] Personnel in the Navy Command Center at the Pentagon, which is located on the first floor of the building’s southwest face, learn of the attack on the WTC from television reports. The center is tasked with constantly monitoring global current events and also monitoring the latest status of all US Naval assets around the world. Its employees have to keep Navy leaders in Washington up to date on what is happening in the world as it directly relates to Navy operations and other security or military issues. Admiral Timothy Keating, who is the Navy’s director of operations in the Pentagon, describes it as a “nerve center.” Forty to 50 people man it constantly, 24 hours every day. Located within the center is the Chief of Naval Operations Intelligence Plot (CNO-IP), a small, highly secretive intelligence unit that constantly monitors geopolitical developments and military movements that could threaten American forces. The Navy Command Center has just been renovated, and its dozens of employees have been moving in during the past month. According to the Washington Post, the first the Command Center knows of the unfolding crisis is when Petty Officer Michael Allen Noeth sees the scene from the World Trade Center on the TV sets bolted to the wall, and shouts, “My God! What’s happened?” Another employee Lt. Kevin Shaeffer later recalls, “We quickly knew what was going on in New York City after the first plane hit the first tower… and stood up a watch to start logging events and tracking things for the Navy.” [ST. PETERSBURG TIMES, 9/14/2001; WASHINGTON POST, 9/16/2001; WASHINGTON POST, 1/20/2002; CHIPS, 3/2003] Despite the center supposedly being a “nerve center,” those in it supposedly are not initially aware that this is a terrorist attack. According to Timothy Keating, who is presently in the Navy Command Center receiving his daily briefing, “We were quite bewildered. We couldn’t understand how a pilot could make such a significant navigational error on a day when the skies were crystal clear blue.” [WASHINGTON POST, 9/16/2001; AMERICAN FORCES PRESS SERVICE, 9/11/2006] All 30 people in the Command Center’s main room watch the footage of the WTC on the large televisions there, whispering to each other, “Think it’s an accident?” [VIRGINIAN-PILOT, 9/7/2002] However, according to the Washington Post, “A few old hands muttered to themselves that the Pentagon was probably next.” [WASHINGTON POST, 9/16/2001] According to one officer, it is only when the second plane hits the WTC that there will be an “almost instantaneous recognition” that this is a terrorist attack. [DAILY TELEGRAPH, 9/11/2002] By that time, Keating will have gone back to his office. He too supposedly only realizes this is an attack when he sees television showing the second crash. [AMERICAN FORCES PRESS SERVICE, 9/11/2006] Much of the Navy Command Center will be destroyed when the Pentagon is hit at 9:37 a.m. Forty-two of the 50 people working in it will be killed. [WASHINGTON POST, 1/20/2002; NATIONAL DEFENSE MAGAZINE, 6/2003] Entity Tags: US Department of the Navy, Timothy Keating, Kevin Shaeffer, Michael Allen Noeth Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Pentagon

(Soon After 8:46 a.m.-9:35 a.m.) September 11, 2001: Emergency Management Staff Go to North Tower, Leaving Special Command Center Nearly Vacant

Richard Sheirer [Source: Publicity photo] Richard Sheirer is in a meeting at New York City Hall when he is informed by telephone of the first plane hitting the World Trade Center. Sheirer is the director of the Mayor’s Office of Emergency Management (OEM), which was set up in 1996 to coordinate the city’s overall response to major incidents, including terrorism (see 1996). It has an emergency command center on the 23rd floor of WTC 7, specially intended for coordinating the response to catastrophes such as terrorist attacks (see June 8, 1999). Yet instead of going to this, Sheirer heads to the North Tower, and arrives at the fire command post set up in its lobby before the second crash at 9:03 a.m. [NEW YORK MAGAZINE, 10/15/2001; 9/11 COMMISSION, 5/18/2004 ] John Odermatt, Sheirer’s top deputy, also goes to the North Tower and says that, after the first plane hit, he leaves only two staffers at the command center. John Farmer, who heads the 9/11 Commission unit that assesses the city response to the attacks, will find it “strange that Sheirer, four OEM deputies, and a field responder went straight to the North Tower… rather than to the nearby emergency command center.” Journalists Wayne Barrett and Dan Collins will conclude, “[T]he command center was out of business from the outset.” [BARRETT AND COLLINS, 2006, PP. 31 AND 34] Sheirer stays at the North Tower lobby until soon after 9:30 a.m., when Mayor Giuliani requests he joins him at the temporary command post at 75 Barclay Street (see (9:50 a.m.-10:10 a.m.) September 11, 2001). [9/11 COMMISSION, 5/18/2004 ] John Farmer will later complain, “We [the 9/11 Commission] tried to get a sense of what Sheirer was really doing. We tried to figure it out from the videos. We couldn’t tell. Everybody from OEM was with him, virtually the whole chain of command. Some of them should have been at the command center.” Fire Captain Kevin Culley, who works as a field responder at OEM, is later asked why most of the OEM’s top brass were with him at the scene of the incident. He says, “I don’t know what they were doing. It was Sheirer’s decision to go there on his own. The command center would normally be the focus of a major event and that would be where I would expect the director to be.” When the 9/11 Commission later investigates OEM’s shortcomings on 9/11, “No rationale for Sheirer’s prolonged lobby stay, no information conveyed to commanders, and no steps to coordinate the response” will be discovered. [BARRETT AND COLLINS, 2006, PP. 31-32 AND 34] Entity Tags: Office of Emergency Management, John Odermatt, Kevin Culley, Richard Sheirer Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, World Trade Center

8:48 a.m. September 11, 2001: CNN First Major Network to Show WTC Crash Footage CNN is the first major network to show the footage of the crash site. It breaks into a commercial and anchor Carol Lin says, “This just in. You are looking at… obviously a very disturbing live shot there—that is the World Trade Center, and we have unconfirmed reports this morning that a plane has crashed into one of the towers of the World Trade Center.” CNN then switches to Sean Murtagh, the network’s vice president of finance, who says in a live telephone interview, “I just witnessed a plane that appeared to be cruising at a slightly lower than normal altitude over New York City. And it appears to have crashed into—I don’t know which tower it is—but it hit directly in the middle of one of the World Trade Center towers. It was a jet, maybe a two-engine jet, maybe a 737… a large passenger commercial jet… It was teetering back and forth, wing-tip to wing-tip, and it looks like it has crashed into—probably, twenty stories from the top of the World Trade Center—maybe the eightieth to eighty-fifth floor. There is smoke billowing out of the World Trade Center.” [CNN, 9/11/2001; BAMFORD, 2004, PP. 16-17] Many reports do not come until a few minutes later. For instance, ABC first breaks into regular programming with the story at 8:52 a.m. [ABC NEWS, 9/14/2002] Incredibly, a NORAD timeline presented to the 9/11 Commission in 2003 claims that CNN doesn’t begin its coverage of the attacks until 8:57. [9/11 COMMISSION, 5/23/2003] Entity Tags: Carol Lin, Sean Murtagh, World Trade Center, CNN Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, Flight UA 175, World Trade Center

8:48 a.m. September 11, 2001: FAA New York Center Manager Aware of Ong Phone Call, Unaware Flight 11 Has Crashed A manager at the FAA’s New York Center speaks in a teleconference between air traffic control centers. The manager says: “Okay. This is New York [Center]. We’re watching the airplane [Flight 11]. I also had conversation with American Airlines, and they’ve told us that they believe that one of their stewardesses was stabbed and that there are people in the cockpit that have control of the aircraft, and that’s all the information they have right now.” The manager is unaware Flight 11 has already crashed. [9/11 COMMISSION, 6/17/2004] This appears to be a simplified version of flight attendant Betty Ong’s phone call, given to American Airlines leader Gerard Arpey and others minutes before (see (8:30 a.m.) September 11, 2001). Entity Tags: Betty Ong, New York Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(8:48 a.m.-9:04 a.m.) September 11, 2001: NSA Director Only Learns US Is Under Attack from TV Reports Air Force Lt. Gen. Michael Hayden, the director of the National Security Agency (NSA), is in his office at NSA headquarters in Fort Meade, Maryland, meeting with his senior staff. His executive assistant, Cindy Farkus, comes in and informs him of the first plane hitting the World Trade Center. He later says, “The immediate image I had was a light plane, off course, bad flying.” He is able to see the initial CNN reports showing the WTC on a muted television in his office. Nevertheless, he continues with his meeting. Immediately after the second attack occurs, Farkus again comes into Hayden’s office to inform him of it. Saying that “One plane’s an accident, two planes is an attack,” Hayden immediately adjourns his meeting and requests that the agency’s top security officials be summoned to his office. Author James Bamford, who is an expert on the NSA, later comments that this is “not the way it was supposed to be. NSA was not supposed to find out about an airborne attack on America from CNN, after millions of other Americans had already witnessed it. It was supposed to find out first, from its own ultrasecret warning center, and then pass the information on to the White House and the strategic military forces” (see (8:48 a.m.-9:03 a.m.) September 11, 2001). [BAMFORD, 2004, PP. 18, 20 AND 33] Entity Tags: Cindy Farkus, National Security Agency, Michael Hayden Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(8:48 a.m.-8:50 a.m.) September 11, 2001: FAA Manager Ben Sliney Learns of First WTC Crash, Doesn’t Realize It Is Flight 11 Ben Sliney, the national operations manager at the FAA’s Herndon Command Center, learns that a plane has hit the World Trade Center, but it does not occur to him that this might have been the hijacked Flight 11 that he has been tracking. As national operations manager, Sliney is in charge of supervising all activities on the Command Center’s operations floor and overseeing the entire air traffic control system for the United States. He is currently on the operations floor, trying to gather and disseminate whatever information he can about Flight 11. [SPENCER, 2008, PP. 2 AND 45-46] At 8:48 a.m., a manager at the FAA’s New York Center provides a report on Flight 11 over a Command Center teleconference, saying: “We’re watching the airplane. I also had conversation with American Airlines, and they’ve told us that they believe that one of their stewardesses was stabbed and that there are people in the cockpit that have control of the aircraft, and that’s all the information they have right now.” [9/11 COMMISSION, 7/24/2004, PP. 21] Although Flight 11 crashed two minutes earlier (see 8:46 a.m. September 11, 2001), this is all Sliney is currently hearing about the aircraft. The Command Center’s military liaison then approaches him. The liaison is a colonel who is responsible for handling military airspace reservations, but is not part of the NORAD chain of command. He tells Sliney to put CNN up on one of the center’s screens, because “They are reporting that a small plane has hit the World Trade Center.” Upon following this suggestion, Sliney and his colleagues see the television footage of the burning North Tower. Sliney is baffled, commenting aloud: “That’s a lot of smoke for a small plane. I’ve worked New York airspace. Why would you be right over the World Trade Center on a clear, bright day?” However, according to author Lynn Spencer, “The notion that it is actually American 11 that has hit the tower doesn’t cross his mind; the idea that the hijacking they’ve been tracking might have flown into that building, especially on such a clear day, is simply unfathomable.” [SPENCER, 2008, PP. 46] Entity Tags: New York Air Route Traffic Control Center, Ben Sliney, Lynn Spencer, Federal Aviation Administration Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(Between 8:48 a.m. and 9:00 a.m.) September 11, 2001: Cheney Sees Footage of WTC Crash on Television, but Allegedly Does Not Realize It Is Terrorism Vice President Dick Cheney later claims he learns of the first attack on the World Trade Center just before 9:00 a.m. He has just finished an impromptu discussion in his office at the White House with Sean O’Keefe, the deputy director of the Office of Management and Budget (see (8:25 a.m.-8:50 a.m.) September 11, 2001). His chief speechwriter John McConnell has come in for a meeting, when his secretary, Debbie Heiden, calls in and tells him a plane hit the WTC. Cheney recalls, “So we turned on the television and watched for a few minutes.” However, journalist and author Stephen Hayes suggests Cheney learns of the attack earlier. He says that while McConnell is waiting for his meeting, O’Keefe comes out of the vice president’s office. McConnell gestures at a television showing the burning WTC, and “O’Keefe nodded; they had been watching the reports inside.” When McConnell enters Cheney’s office, “The small television on the other side of the desk was tuned to ABC News.” [MEET THE PRESS, 9/16/2001; HAYES, 2007, PP. 328-330] According to his own recollection, Cheney is puzzled by the reports: “I was sitting there thinking about it. It was a clear day, there was no weather problem—how in hell could a plane hit the World Trade Center?” [NEWSWEEK, 12/31/2001; 9/11 COMMISSION, 7/24/2004, PP. 35] He claims it is only when he sees the second tower hit at 9:03 that he realizes this is a terrorist attack, saying, “as soon as that second plane showed up, that’s what triggered the thought: terrorism, that this was an attack.” [MEET THE PRESS, 9/16/2001; CNN, 9/11/2002] Entity Tags: John McConnell, Richard (“Dick”) Cheney, Sean O’Keefe, Debbie Heiden Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Dick Cheney

8:48 a.m. September 11, 2001: Barksdale Air Force Base, Louisiana, Preparing for Global Guardian Exercise When Attacks Start Barksdale Air Force Base in Louisiana is an important node in the US Strategic Command (Stratcom) exercise Global Guardian (see 8:30 a.m. September 11, 2001) on 9/11. Colonel Mike Reese, director of staff for the 8th Air Force, is monitoring several television screens at the base as part of the exercise when he sees CNN cut into coverage of the first World Trade Center crash, two minutes after it happens. He watches live when the second plane hits the World Trade Center at 9:03 a.m. Reese says that at this point, “we knew it wasn’t a mistake. Something grave was happening that put the nation’s security at risk.” An article in the New Orleans Times-Picayune later recounts how awareness of the real attacks impacts those participating in the exercise: “Immediately [the Barksdale staff’s] focus turned to defense, securing Barksdale, Minot [North Dakota], and Whiteman [Missouri] air force bases, where dozens of aircraft and hundreds of personnel were involved in the readiness exercise ‘Global Guardian.’ The exercise abruptly ended as the United States appeared to be at war within its own borders. Four A-10s, an aircraft not designed for air-to-air combat, from Barksdale’s 47th Fighter Squadron, were placed on ‘cockpit alert,’ the highest state of readiness for fighter pilots. Within five minutes, the A-10s, equipped only with high intensity cannons, could have been launched to destroy unfriendly aircraft, even if it was a civilian passenger airliner.” Lt. Col. Edmund Walker, commander of the 47th Fighter Squadron, a novice pilot still in training, is sitting in his fighter along with other pilots in other fighters, ready to take off, when they are ordered back to the squadron office. They are told they are no longer practicing. Walker recalls, “We had to defend the base against any aircraft, airliner or civilian. We had no idea. Would it fly to the base and crash into the B-52s or A-10s on the flight line?” [TIMES-PICAYUNE, 9/8/2002] When President Bush’s Air Force One takes off from Sarasota, Florida, at approximately 9:55 a.m., it has no destination, and circles over Florida aimlessly. But around 10:35 (see (10:45 a.m.) September 11, 2001), it begins heading towards Barksdale Air Force Base. [WASHINGTON POST, 1/27/2002; CBS NEWS, 9/11/2002] It finally arrives at Barksdale around 11:45 a.m. [DAILY TELEGRAPH, 12/16/2001; CBS NEWS, 9/11/2002] It’s never been explained exactly why Bush traveled from Florida to Barksdale. The Daily Telegraph has reported, “The official reason for landing at Barksdale was that President Bush felt it necessary to make a further statement, but it isn’t unreasonable to assume that—as there was no agreement as to what the President’s movements should be—it was felt he might as well be on the ground as in the air.” [DAILY TELEGRAPH, 12/16/2001] Entity Tags: Offutt Air Force Base, Mike Reese, Global Guardian, Eni, James O. Ellis Jr Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Training Exercises

(8:48 a.m.) September 11, 2001: Top CIA Officials Learn of First Attack on WTC Most days, at 8:30 a.m., CIA Director George Tenet holds a meeting in his conference room at CIA headquarters where 15 top agency officials contribute the news from their particular area. But on this day Tenet is away, having breakfast with former Senator David Boren (D) (see (8:50 a.m.) September 11, 2001). In his place, running the meeting is A. B. “Buzzy” Krongard, the CIA’s executive director. After the first attack occurs, the senior duty officer of the CIA’s Operations Center interrupts and announces, “Excuse me, Mr. Krongard, but I thought you would want to know that a plane just struck the World Trade Center.” The Operations Center, which is staffed, 24 hours a day by 15 officers, has three televisions that are usually tuned to CNN, MSNBC, and Fox. So presumably the duty officer has just seen the initial televised reports coming from New York. Krongard then adjourns his meeting and returns to his office. [KESSLER, 2003, PP. 196-197 AND 202] Entity Tags: Central Intelligence Agency, A.B. (“Buzzy”) Krongard Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(8:48 a.m.) September 11, 2001: NORAD’s Colorado Operations Center Sees WTC Television Footage

Canadian Air Force Major General Major General Rick Findley. [Source: NORAD] Canadian Air Force Major General Rick Findley is in charge of the battle staff at NORAD’s Cheyenne Mountain, Colorado operations center. He has just completed a 14-hour night shift, and the center is in the middle of a shift change. According to Findley, “As the phones were beginning to ring, someone said, ‘Sir, you might want to look at that.’ I looked up and there was the CNN image of the World Trade Center. There was a hole in the side of one of the buildings.” CNN broadcasts this footage starting at 8:48 a.m. An as-yet unidentified person reportedly tells Findley that it was a small plane, who responded, “I said the hole’s too big for a small airplane.… I asked if it was the hijacked aircraft. I was scratching my head, wondering if it was another aircraft altogether.” [CALGARY HERALD, 10/1/2001; CANADIAN PRESS, 9/10/2006] Entity Tags: World Trade Center, North American Aerospace Defense Command, Rick Findley Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(8:48 a.m.-9:05 a.m.) September 11, 2001: Transportation Secretary Mineta and FAA Administrator Garvey in Meeting Together; Notified of First WTC Crash Transportation Secretary Norman Mineta is in a breakfast meeting with the Belgian transportation minister, to discuss aviation issues. FAA Administrator Jane Garvey is also in the meeting, which is in the conference room next to Mineta’s office at the Department of Transportation (DOT) in Washington, DC. Soon after 8:45 a.m., Mineta’s Chief of Staff John Flaherty interrupts, and takes Mineta and Garvey aside to Mineta’s office to tell them that news agencies are reporting that some kind of aircraft has flown into the WTC. While Garvey immediately goes to a telephone and contacts the FAA Operations Center, Mineta continues with the meeting. But a few minutes later Flaherty again takes him aside to tell him the plane is confirmed to be a commercial aircraft, and that the FAA had received an unconfirmed report of a hijacking. The TV is on and Mineta sees the second plane hitting the WTC live. He terminates his meeting with the Belgian minister, and Garvey heads off to the FAA headquarters. The White House calls and requests that Mineta go and operate from there, so he quickly heads out too. He will soon arrive there, and enters its underground bunker at around 9:20 a.m. (see (Between 9:20 a.m. and 9:27 a.m.) September 11, 2001). [US CONGRESS, 9/20/2001; FRENI, 2003, PP. 62-63; 9/11 COMMISSION, 5/23/2003] Before leaving the Department of Transportation, Mineta orders the activation of the DOT’s Crisis Management Center (see 9:00 a.m. September 11, 2001). [US CONGRESS, 10/10/2001] Entity Tags: Norman Mineta, Jane Garvey, John Flaherty Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(Shortly After 8:48 a.m.) September 11, 2001: United Airlines Learns Crashed Plane Belonged to American Airlines, but Director Unable to Contact Corporate Officials about This Apparently, managers at United Airlines’ System Operations Control (SOC) center, just outside Chicago, are unaware of any unfolding emergency until they see CNN reporting the burning World Trade Center (see 8:48 a.m. September 11, 2001). “Within minutes,” the air traffic control coordinator at United Airlines’ headquarters, located next to the SOC, calls an official at the FAA’s Herndon Command Center to confirm that the plane that just hit the WTC was not one of United’s aircraft. The FAA official tells him the plane had been a hijacked American Airlines 757. Soon afterwards, the air traffic control coordinator briefs Bill Roy and Mike Barber—the director and the dispatch manager at United’s SOC—on this information from the FAA. Barber then tries notifying United’s top corporate officials about it. However, he is unable to because the airline’s pager system is not working. [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 8/26/2004, PP. 21-22 ] Entity Tags: Federal Aviation Administration, Bill Roy, Mike Barber, United Airlines Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

Soon after 8:46 a.m. September 11, 2001: FBI Arrives at Boston Air Traffic Control Center The FBI arrives at the FAA’s Boston Center, in Nashua, New Hampshire, “minutes after Flight 11 crashed into the World Trade Center,” and seizes tape recordings of radio transmissions from the hijacked plane. Boston Center handled Flight 11, and recorded intermittent radio transmissions from its cockpit (see (After 8:14 a.m.-8:38 a.m.) September 11, 2001). [CHRISTIAN SCIENCE MONITOR, 9/13/2001] According to FAA spokeswoman Laura Brown, the FAA has to turn over all its records from 9/11 to the FBI immediately afterwards. She says it is not unusual for the FAA to turn over its records after a major disaster, but normally this is to the National Transportation Safety Board, not the FBI. [GRIFFIN, 2004, PP. 185] Entity Tags: Federal Aviation Administration, Boston Air Route Traffic Control Center, Laura Brown, Federal Bureau of Investigation Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(8:50 a.m.) September 11, 2001: FAA Establishes Phone Bridges, Including with the Military, Earlier than Claimed by 9/11 Commission According to a statement by two high-level FAA officials, “Within minutes after the first aircraft hit the World Trade Center, the FAA immediately established several phone bridges [i.e., telephone conference calls] that included FAA field facilities, the FAA command center, FAA headquarters, [Defense Department], the Secret Service, and other government agencies.” The FAA shares “real-time information on the phone bridges about the unfolding events, including information about loss of communication with aircraft, loss of transponder signals, unauthorized changes in course, and other actions being taken by all the flights of interest, including Flight 77. Other parties on the phone bridges in turn shared information about actions they were taken.” The statement says, “The US Air Force liaison to the FAA immediately joined the FAA headquarters phone bridge and established contact with NORAD on a separate line.” [9/11 COMMISSION, 5/23/2003] Another account says the phone bridges are “quickly established” by the Air Traffic Services Cell (ATSC). This is a small office at the FAA’s Herndon Command Center, which is staffed by three military officers at the time of the attacks (see (Between 8:48 a.m. 9:00 a.m.) September 11, 2001). It serves as the center’s liaison with the military. According to Aviation Week and Space Technology, the phone bridges link “key players, such as NORAD’s command center, area defense sectors, key FAA personnel, airline operations, and the NMCC.” [AVIATION WEEK AND SPACE TECHNOLOGY, 6/10/2002; 9/11 COMMISSION, 6/17/2004] According to an FAA transcript of employee conversations on 9/11, one of the phone bridges, between the FAA Command Center, the operations center at FAA headquarters, and air traffic control centers in Boston and New York, begins before Flight 11 hits the World Trade Center at 8:46 (see 8:46 a.m. September 11, 2001). [FEDERAL AVIATION AUTHORITY, 10/14/2003, PP. 3-10 ] If these accounts are correct, it means someone at NORAD should learn about Flight 77 when it deviates from its course (see (8:54 a.m.) September 11, 2001). However, the 9/11 Commission will later claim that the FAA teleconference is established about 30 minutes later (see (9:20 a.m.) September 11, 2001). The Air Force liaison to the FAA will claim she only joins it after the Pentagon is hit (see (Shortly After 9:37 a.m.) September 11, 2001). Entity Tags: Secret Service, Federal Aviation Administration, Air Traffic Services Cell, US Department of Defense Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight UA 175, Flight AA 77, Flight UA 93

(8:50 a.m.-9:00 a.m.) September 11, 2001: Boston Airport Directors Learn of Crashed and Missing Planes Thought to Be from Their Airport At Boston’s Logan Airport, from which Flight 11 and Flight 175 took off, directors learn that a plane thought to be from there has hit the World Trade Center, and another from there is missing. John Duval, the airport’s deputy director of operations, is at his desk in the executive aviation office, when his son calls and informs him of the first plane hitting the WTC. A duty manager then calls, saying he has been on the phone with the FAA control tower at the airport. The manager tells Duval he has been informed that, as well as the plane that hit the WTC, “Another one is missing,” and, “They think the two planes came from here.” Duval immediately calls Ed Freni, who is Logan’s director of aviation operations. Duval passes on the news of the WTC crash and the other information from his duty manager. The two men arrange to meet in five minutes time at the Massachusetts Port Authority (Massport) aviation office on the 18th floor of the FAA control tower at the airport. [MURPHY, 2006, PP. 30-33] Entity Tags: John Duval, Ed Freni Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11, Flight UA 175

(8:50 a.m.-9:03 a.m.) September 11, 2001: Learning of First Crash, Libby Doesn’t Want to be Disturbed, ‘Unless it’s Terrorism’ Vice President Dick Cheney’s chief of staff, I. Lewis “Scooter” Libby, had met briefly with Cheney earlier in the morning, but is now back in his own office in the Old Executive Office Building, located next door to the White House. According to journalist and author Stephen Hayes, Libby has just commenced a meeting with John Hannah, who serves on the vice president’s national security staff. [HAYES, 2007, PP. 328 AND 330] However, Newsweek reports that he is with his top deputy, Eric Edelman. The meeting is reportedly to discuss the stalled peace process in the Middle East. [NEWSWEEK, 12/31/2001] Before it started, Libby had given his assistant Jennifer Mayfield strict instructions not to interrupt. But as soon as she sees a plane has hit the World Trade Center, Mayfield goes in and tells Libby about it. [HAYES, 2007, PP. 330] Asked, “Do they think it’s terrorism?” she replies that no one is sure, and it appears that a small plane hit the building. [NEWSWEEK, 12/31/2001] Libby tells her, “Unless it’s terrorism, don’t interrupt me again.” [HAYES, 2007, PP. 330] He turns on his television briefly, but then turns it off again as he does not want to be distracted from his conversation about the Middle East. [NEWSWEEK, 12/31/2001] After the second tower is hit, Mayfield goes back in and tells Libby, “It’s terrorism.” [HAYES, 2007, PP. 331] She marches across the office and turns on the TV. Libby later comments, “That’s very unlike her, so I knew it was serious.” Edelman later recalls, “We looked at each other and said, ‘That’s no accident.’” [NEWSWEEK, 12/31/2001] Libby receives a call from Dick Cheney, summoning him to the White House, and soon afterwards hurries across to rejoin the vice president. [HAYES, 2007, PP. 331] Entity Tags: Lewis (“Scooter”) Libby, John Hannah, Jennifer Mayfield, Eric Edelman Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(Between 8:50 a.m. and 9:03 a.m.) September 11, 2001: Janitor Hears Explosions and Other Strange Noises in North Tower After firefighters arrive at the North Tower, janitor William Rodriguez leads some of them up its stairs. Being one of only five people possessing a master key, he opens emergency exit doors as he goes up, allowing people to escape from the building. But between the tower’s 20th and 30th floors he hears a series of explosions. The source of these is unknown. Then, when he reaches the 33rd floor he hears what sounds like heavy equipment being dragged across the floor of the level above. He finds this puzzling, he later says, because the 34th floor is supposed to be empty and has been off limits for weeks due to a construction project. After he reaches the 39th floor, Rodriguez is ordered to turn back by the firefighters with him. He then hears the sound of the second plane hitting the WTC, at 9:03 a.m. Rodriguez also claims he heard an explosion from the North Tower’s basement just seconds before it was hit at 8:46 a.m. (see (8:46 a.m.) September 11, 2001). He will later be credited with saving many lives on 9/11, and be treated as a hero. [CHRISTIAN SCIENCE MONITOR, 3/25/2004; WESTERN MORNING NEWS, 12/2/2006; HERALD (GLASGOW), 2/16/2007; ARGUS (BRIGHTON), 2/26/2007] Entity Tags: William Rodriguez, World Trade Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, World Trade Center

(8:50 a.m.) September 11, 2001: Flight 175 Goes Off Course According to a timeline provided to CNN by unnamed but “informed defense officials,” Flight 175 deviates from its assigned flight path at this time. [CNN, 9/17/2001] Other accounts give slightly different times. According to a National Transportation Safety Board report, which is based on various sources of recorded radar, Flight 175 deviates from its assigned altitude at 8:51 a.m., and then begins turning to the southeast at 8:52, climbing during the turn up to 33,500 feet. [NATIONAL TRANSPORTATION SAFETY BOARD, 2/19/2002 ] The 9/11 Commission Report is unspecific about when it goes off course. It says only that “Minutes later,” after its final 8:42 a.m. communication, “United 175 turned southwest without clearance from air traffic control.” [9/11 COMMISSION, 7/24/2004, PP. 21] New York Center air traffic controller Curt Applegate later says that he follows Flight 175 on the radar screen as it turns to the left and descends. [MSNBC, 9/11/2002] Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(8:50 a.m.) September 11, 2001: American Airlines Learns of Plane Hitting WTC

Don Carty. [Source: Publicity photo] By 8:50 a.m., the American Airlines headquarters in Fort Worth, Texas has been called by an American employee at La Guardia Airport in New York City, and informed that an aircraft has hit the World Trade Center. However, it does not yet know that this was Flight 11. [9/11 COMMISSION, 8/26/2004, PP. 15 ] Around the same time, a ramp supervisor at JFK International Airport in New York phones the American Airlines System Operations Control (SOC), located near to its headquarters, to also report the plane hitting the WTC, and workers at the SOC then switch on the television to see it on the news reports. Don Carty, the American Airlines president, who has not yet arrived at his office this morning, calls Gerard Arpey, American’s executive vice president for operations, who is at the SOC. Carty has seen the reports of the WTC and asks, “Is that our plane?” Arpey replies, “I don’t know, Don. We confirmed it was hijacked, and was headed south from Boston.” Carty later recalls that he had a bad feeling that it was indeed his plane that had hit the North Tower. According to Arpey, “We furiously attempted to learn if that aircraft was Flight 11.” [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 1/27/2004] Yet, apparently, it is not until 9:30 a.m. that American Airlines confirms that Flight 11 hit the World Trade Center (see (9:30 a.m.) September 11, 2001). Entity Tags: Gerard Arpey, Don Carty, American Airlines Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(8:50 a.m.-Shortly After 9:03 a.m.) September 11, 2001: Director of Operations of the Joint Staff Does Not Go to NMCC after Learning of WTC Crash; Keeps Dental Appointment Instead

Scott Fry. [Source: NATO] Vice Admiral Scott Fry, a top official at the Pentagon with important responsibilities, goes to a dental appointment and only becomes involved with the response to the attacks after the second crash in New York. [CREED AND NEWMAN, 2008, PP. 4-6] Fry is the director of operations of the Joint Staff, a post he has held since 1998. [US DEPARTMENT OF DEFENSE, 9/23/1998; STARS AND STRIPES, 10/4/2001] In this position, he is responsible for running the National Military Command Center (NMCC)—“the Pentagon’s highly secure nerve center”—and the Executive Support Center (ESC)—a suite of rooms at the Pentagon “where the secretary of defense, the Joint Chiefs of Staff, and other senior officials would meet to discuss urgent matters.” [CREED AND NEWMAN, 2008, PP. 5-6] He is due to leave shortly for Italy, where he is to take up an important Navy command. [DEPARTMENT OF DEFENSE, 9/4/2001; STARS AND STRIPES, 10/4/2001; CREED AND NEWMAN, 2008, PP. 4-5] Fry is anxious to go to the dentist before leaving for Italy. As he is about to leave his office for a 9:00 a.m. appointment, his executive assistant draws his attention to the television coverage of the first attack in New York. Reportedly believing the crash was “probably just a freak accident,” instead of heading to the NMCC or the ESC, Fry continues to the clinic (which is presumably within the Pentagon), and is in the dentist’s chair when the second attack occurs. His assistant then calls him on his cell phone to alert him to this. Fry reportedly concludes: “One airplane hitting a skyscraper, that was damned suspicious. But two… there was no doubt about it. It had to be a terrorist attack.” He promptly cancels his appointment and hurries to the NMCC. From there, he goes upstairs to the ESC, where a group is already assembling (see Shortly After 9:03 a.m. September 11, 2001). In the ESC, a “video teleconference link could connect them to the White House, the State Department, the CIA, and military commanders throughout the world.” There, Fry discusses events in New York with Defense Secretary Donald Rumsfeld’s aide Stephen Cambone. But, reportedly, what the men know is “not much, except what they could see on TV.” [CREED AND NEWMAN, 2008, PP. 4-6] Only a few months previously, on June 1, 2001, a new Defense Department directive on dealing with domestic hijackings was issued under Fry’s signature (see June 1, 2001). [US DEPARTMENT OF DEFENSE, 6/1/2001 ] Entity Tags: National Military Command Center, Scott Fry, Executive Support Center, Stephen A. Cambone Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Pentagon

(8:50 a.m.) September 11, 2001: Boston Center Seeks Information about Plane that Hit WTC, Military Liaison Wonders if It Was Flight 11 Employees at the FAA’s Boston Center learn that a plane has hit the World Trade Center, and Colin Scoggins, the center’s military liaison, starts to wonder if this plane was Flight 11, which disappeared from radar just before the time of the crash (see 8:46 a.m. September 11, 2001). After the center’s manager informs them that a plane has crashed into the WTC, personnel at the system engineer’s desk turn on CNN and see the footage of the burning North Tower. Scoggins hears yelling from the desk and walks over to see what is going on. He sees the news reports, which currently state that just a small aircraft hit the tower. As author Lynn Spencer will describe: “His initial thought is that some controller must have really screwed up. Yet the more he thinks about it, the less that makes sense. It’s a clear day with unlimited visibility, and planes don’t just fly into buildings.” Along with supervisor Daniel Bueno, Scoggins starts contacting other facilities, trying to find out more about what is going on. Several of these facilities are picking up an aircraft’s emergency locator transmitter—a device which begins transmitting a signal when a plane crashes. But Boston Center lacks the necessary equipment to pinpoint where the signal is coming from. Looking again at the TV footage showing the WTC, Scoggins wonders if Flight 11 crashed into the tower. He tells Bueno, “Call American [Airlines] and confirm if their aircraft is down!” Bueno complies, but soon reports back that American Airlines “can’t confirm that the plane that has hit the Trade Center is American 11. They’ve lost their radar track on the plane and cannot confirm where it is.” [SPENCER, 2008, PP. 49-50] Scoggins will later recall that American Airlines does not confirm that its plane has hit the North Tower for several hours. He says, “With American Airlines, we could never confirm if it was down or not, so that left doubt in our minds.” [VANITY FAIR, 8/1/2006] Entity Tags: Colin Scoggins, Boston Air Route Traffic Control Center, Daniel Bueno, American Airlines Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(8:50 a.m.) September 11, 2001: Secret Service Agent Outside Cheney’s Office Learns Plane that Hit WTC Is Passenger Jet While he is waiting outside the vice president’s office for a scheduled meeting, Dick Cheney’s chief speechwriter John McConnell has been chatting with Cheney’s secretary Debbie Heiden and the Secret Service agent posted at the door. They all see the news about the first plane hitting the World Trade Center on the television above Heiden’s desk. McConnell later recalls, “There wasn’t any kind of alarm. It was just kind of, ‘Oh man, look at that.’” The Secret Service agent then receives an urgent call from the agency’s intelligence division. According to McConnell, “He put the phone down and told me: passenger jet. And that’s when you go, Geez. And then you start getting a sick feeling. Because a passenger aircraft is not going to crash into the World Trade Center.” [HAYES, 2007, PP. 329-330] But, according to the 9/11 Commission, it is not until they learn of the second crash at 9:03 that nearly everyone in the White House realizes this is not an accident (see (Between 8:46 a.m. and 9:00 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 35] Entity Tags: Debbie Heiden, John McConnell, Secret Service Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Dick Cheney

(8:50 a.m.) September 11, 2001: CIA Director Tenet Told of Attack, Immediately Suspects Bin Laden

David Boren. [Source: University of Oklahoma] CIA Director George Tenet is told of the first WTC crash while he is eating breakfast with his mentor, former Senator David Boren (D), at the St. Regis Hotel in Washington, DC. They are interrupted when CIA bodyguards converge on the table to hand Tenet a cell phone. Tenet is told that the WTC has been attacked by an airplane. Boren later says, “I was struck by the fact that [the messenger] used the word ‘attacked.’” Tenet then hands the cell phone back to an aide and says to Boren, “You know, this has bin Laden’s fingerprints all over it.” “‘He was very collected,’ Boren recalls. ‘He said he would be at the CIA in 15 minutes, what people he needed in the room and what he needed to talk about.’” [USA TODAY, 9/24/2001; ABC NEWS, 9/14/2002] According to other accounts, Tenet responds to the caller, “They steered the plane directly into the building?” Tenet then says to Boren, “That looks like bin Laden.” Tenet muses aloud, “I wonder if this has something to do with the guy [Zacarias Moussaoui] who trained for a pilot’s license.” (Moussaoui had been arrested several weeks earlier.) [ST. PAUL PIONEER PRESS, 5/29/2002; STERN, 8/13/2003] According to another account, Tenet pauses while on the phone to tell Boren, “The World Trade Center has been hit. We’re pretty sure it wasn’t an accident. It looks like a terrorist act,” then returns to the phone to identify who should be summoned to the CIA situation room. [TIME, 9/14/2001] Tenet later tells author Ronald Kessler, “There was no doubt that al-Qaeda was going to come here eventually, and that something spectacular was planned. I knew immediately who it was [behind the attack].” [KESSLER, 2003, PP. 196] In his own 2007 book, Tenet will largely confirm the above accounts. He will add, “Most people, I understand, assumed that the first crash was a tragic accident. It took the second plane hitting the second tower to show them that something far worse was going on. That wasn’t the case for me. We had been living too intimately with the possibility of a terrorist attack on the United States. I instantly thought that this had to be al-Qaeda.” He also mentions thinking aloud about Moussaoui. [TENET, 2007, PP. 161] Tenet will subsequently hurry back to CIA headquarters in his car (see (8:55 a.m.-9:15 a.m.) September 11, 2001). Entity Tags: George J. Tenet, World Trade Center, Zacarias Moussaoui, David Boren, Osama bin Laden, Central Intelligence Agency Timeline Tags: 9/11 Timeline Category Tags: Zacarias Moussaoui, All Day of 9/11 Events, Flight AA 11

(8:50 a.m.) September 11, 2001: Middle Eastern Men Seen in Sarasota, Cursing President Bush A Longboat Key resident has a strange encounter with some Middle Eastern men. He is standing on the Sarasota bay front, waiting for President Bush’s motorcade to go by on its way to the Booker Elementary School. He sees a dilapidated van passing by, with two Middle Eastern men “screaming out the windows, ‘Down with Bush’ and raising their fists in the air.” This would be around the time when reports of the first WTC crash are first being broadcast (see 8:48 a.m. September 11, 2001). The man will later report this incident to the police and then be questioned by the FBI about it. Several hours earlier, some Middle Eastern men had pulled up in a van at the resort where Bush was staying, falsely claiming to have an interview with him (see (6:00 a.m.) September 11, 2001). It is unknown whether these were the same men as were seen on the Sarasota bay front. [LONGBOAT OBSERVER, 9/26/2001] Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush

8:51 a.m. September 11, 2001: Last Radio Contact with Flight 77 The last radio contact with Flight 77 is made when a pilot asks for clearance to fly higher. However, six minutes later, the plane fails to respond to a routine instruction. Presumably, it is hijacked during that time. Indianapolis flight control center is handling the plane by this time. [NEW YORK TIMES, 10/16/2001; GUARDIAN, 10/17/2001; BOSTON GLOBE, 11/23/2001; 9/11 COMMISSION, 7/24/2004, PP. 8] Entity Tags: Indianapolis Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 77

8:51 a.m. September 11, 2001: NEADS Learns of Plane Hitting WTC, Informs FAA’s New York Center Technicians on the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) receive what is apparently their first notification that a plane has hit the World Trade Center, in a phone call from the FAA’s Boston Center. [VANITY FAIR, 8/1/2006] NEADS ID technicians are currently trying to locate Flight 11, when they are called by Colin Scoggins, the military liaison at the Boston Center. ID tech Stacia Rountree answers the call. In response to Scoggins’s information, Rountree says to her colleagues, “A plane just hit the World Trade Center.” She asks Scoggins, “Was it American 11?” He tells her this is not confirmed. [SPENCER, 2008, PP. 50] Another of the ID techs, Shelley Watson, starts murmuring in response to the news: “Oh my God. Oh God. Oh my God.” [VANITY FAIR, 8/1/2006] A computer maintenance technician then runs onto the operations floor and announces that CNN is broadcasting that a 737 has hit the WTC. [SPENCER, 2008, PP. 51] NEADS Calls New York Center - Master Sergeant Maureen Dooley, the leader of the ID techs, tells Watson: “Update New York! See if they lost altitude on that plane altogether.” Watson immediately calls the FAA’s New York Center and asks, “Did you just hear the information regarding the World Trade Center?” When the person who answers her call says no, Watson explains, “Being hit by an aircraft.” The person at New York Center says, “You’re kidding,” but Watson adds, “It’s on the world news.” [VANITY FAIR, 8/1/2006] One of the NEADS technicians is finally able to display the live CNN coverage on one of the 15-foot screens at the front of the room. People stare in silence at the footage of the burning North Tower. [SPENCER, 2008, PP. 51] Entity Tags: Northeast Air Defense Sector, Shelley Watson, Maureen Dooley, Colin Scoggins, Boston Air Route Traffic Control Center, New York Air Route Traffic Control Center, Stacia Rountree Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(8:51 a.m.) September 11, 2001: Air Traffic Controller Watches Flight 175 Suddenly Climb 3,000 Feet, NEADS Not Contacted The air traffic controller at the FAA’s New York Center who is responsible for monitoring Flight 175 sees the now-hijacked plane on his radar screen making a sharp turn (see (8:50 a.m.) September 11, 2001), and is astonished as it rapidly climbs 3,000 feet. [NATIONAL TRANSPORTATION SAFETY BOARD, 2/19/2002 ; THE LEARNING CHANNEL, 2005] Around this time, the controller, Dave Bottiglia, first notices that Flight 175’s transponder code has changed (see 8:51 a.m.-8:53 a.m. September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 21 ] As he will later recall: “As I’m watching, United 175 makes a hard left-hand turn and starts climbing. Not only did he make a sharp turn, but he also climbed 3,000 feet in a matter of approximately one minute, which is a very fast rate of climb.” Bottiglia will add, “This is something that we have never seen before.” He immediately turns to the manager at the New York Center and says, “I believe I just lost United 175.” [THE LEARNING CHANNEL, 2005] Yet, according to the 9/11 Commission, the center does not alert NORAD’s Northeast Air Defense Sector (NEADS) to Flight 175 until 9:03 a.m. (see (9:03 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 23] Entity Tags: New York Air Route Traffic Control Center, Dave Bottiglia Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

8:51 a.m.-8:53 a.m. September 11, 2001: Air Traffic Controller Declares Flight 175 as Possibly Hijacked According to the 9/11 Commission, Dave Bottiglia, the air traffic controller handling Flight 175, only notices now that this flight’s transponder signal has changed (see 8:46 a.m.-8:47 a.m. September 11, 2001). Bottiglia asks Flight 175 to return to its proper transponder code. There is no response. Beginning at 8:52 a.m., he makes repeated attempts to contact it, but there is still no response. Bottiglia contacts another controller at 8:53 a.m., and says: “We may have a hijack. We have some problems over here right now.… I can’t get a hold of UAL 175 at all right now and I don’t know where he went to.” [NEW YORK TIMES, 10/16/2001; 9/11 COMMISSION, 6/17/2004; SPENCER, 2008, PP. 48] This account apparently conflicts with earlier accounts that claim NORAD’s Northeast Air Defense Sector (NEADS) was notified at 8:43 a.m. that Flight 175 had been hijacked (see 8:43 a.m. September 11, 2001). [NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/18/2001] Entity Tags: Dave Bottiglia Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight UA 175

(Between 8:51 a.m. and 8:56 a.m.) September 11, 2001: Air Force Liaison to FAA Arrives at FAA Headquarters, but Does Not Join Teleconference The US Air Force liaison to the FAA arrives at FAA headquarters in Washington, DC, but, according to her own later recollections, does not immediately join a teleconference that has been set up in response to the first plane hitting the World Trade Center. [9/11 COMMISSION, 5/23/2003; US DEPARTMENT OF TRANSPORTATION, 8/31/2006 ] Military Liaisons at FAA Headquarters - Each of the four military services within the US Department of Defense (the Army, the Navy, the Air Force, and the Marine Corps) assigns an FAA liaison officer to represent its requirements to the director of air traffic. These four liaisons share office space on the fourth floor of FAA headquarters. [FEDERAL AVIATION ADMINISTRATION, 3/21/2002 ] Colonel Sheryl Atkins is the Air Force liaison there. Air Force liaisons at the FAA regional offices all report to Atkins, and she reports to the Pentagon. Atkins Arrives at FAA Headquarters - Atkins will later recall that she was on her way to work when the first plane hit the WTC at 8:46 a.m., and she arrives at FAA headquarters “probably five, 10 minutes after that.” Once there, she goes to her office, where everyone is gathered around the television. She will see the CNN coverage of the second plane hitting the WTC at 9:03 a.m., and then immediately begin “personnel accounting.” [9/11 COMMISSION, 3/26/2004; US DEPARTMENT OF TRANSPORTATION, 8/31/2006 ] Atkins Does Not Join Teleconference - According to a 2003 statement provided by the FAA, the FAA established a teleconference with several other agencies minutes after the first WTC tower was hit (see (8:50 a.m.) September 11, 2001), and the Air Force liaison to the FAA (i.e. Atkins) “immediately” joined this. [9/11 COMMISSION, 5/23/2003] However, Atkins will say she only joins this teleconference after 9:37 a.m., when the Pentagon attack occurs (see (Shortly After 9:37 a.m.) September 11, 2001). [9/11 COMMISSION, 3/26/2004; US DEPARTMENT OF TRANSPORTATION, 8/31/2006 ] Not Responsible for Reporting Hijackings - Atkins will tell the 9/11 Commission that she is not responsible for being a channel from the FAA to the military for hijack and/or fighter escort protocols. She will explain that her office is “a liaison military administrative office,” and therefore, if she is notified of a hijacking, this does not represent “procedural military notification.” 9/11 Commission staff members will confirm “that there is no indication in the FAA handbook for special military procedures that [Atkins’s] office has a role in the notification to the military of a hijack, or the request to the military for fighter asset support.” Atkins will recall that, on this morning, “no one at the FAA” says to her that she should initiate “notification for a military response and/or coordination with the FAA response to the attacks.” Instead, she is “involved with military administrative coordinating and facilitating… and not with direct assessment or response to the attacks.” [9/11 COMMISSION, 3/26/2004; 9/11 COMMISSION, 4/19/2004] No Other Military Liaisons Present - The three other military liaisons that share office space with Atkins at FAA headquarters are currently elsewhere, spread out around northern Virginia and Washington, DC. The Navy and Marine Corps liaisons will arrive at FAA headquarters at around 10:30 a.m.; the Army liaison will not arrive until the following day. [FEDERAL AVIATION ADMINISTRATION, 3/21/2002 ] Entity Tags: Sheryl Atkins, Federal Aviation Administration Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

8:51 a.m.-8:54 a.m. September 11, 2001: Hijackers Take Over Flight 77

Charles Burlingame. [Source: Family photo / Associated Press] The 9/11 Commission says the hijacking of Flight 77 takes place between 8:51 a.m., when the plane transmits its last routine radio communication (see 8:51 a.m. September 11, 2001), and 8:54 a.m., when it deviates from its assigned course (see (8:54 a.m.) September 11, 2001). Based on phone calls made from the plane by flight attendant Renee May (see (9:12 a.m.) September 11, 2001) and passenger Barbara Olson (see (9:20 a.m.) September 11, 2001), the commission concludes that the hijackers “initiated and sustained their command of the aircraft using knives and box cutters… and moved all of the passengers (and possibly crew) to the rear of the aircraft.” It adds, “Neither of the firsthand accounts to come from Flight 77… mentioned any actual use of violence (e.g., stabbings) or the threat or use of either a bomb or Mace.” [9/11 COMMISSION, 7/24/2004, PP. 8-9; 9/11 COMMISSION, 8/26/2004, PP. 29 ] People who knew Charles Burlingame, the pilot of Flight 77, will later contend that it would have required a difficult struggle for the hijackers to gain control of the plane from him. [WASHINGTON POST, 9/11/2002] Burlingame was a military man who’d flown Navy jets for eight years, served several tours at the Navy’s elite Top Gun school, and been in the Naval Reserve for 17 years. [ASSOCIATED PRESS, 12/6/2001] His sister, Debra Burlingame, says, “This was a guy that’s been through SERE [Survival Evasion Resistance Escape] school in the Navy and had very tough psychological and physical preparation.” [JOURNAL NEWS (WESTCHESTER), 12/30/2003] Admiral Timothy Keating, who was a classmate of Burlingame’s from the Navy and a flight school friend, says, “I was in a plebe summer boxing match with Chick, and he pounded me.… Chick was really tough, and the terrorists had to perform some inhumane act to get him out of that cockpit, I guarantee you.” [CNN, 5/16/2006] Yet the five alleged hijackers do not appear to have been the kinds of people that would be a particularly dangerous opponent. Pilot Hani Hanjour was skinny and barely over 5 feet tall. [WASHINGTON POST, 10/15/2001] And according to the 9/11 Commission, the “so-called muscle hijackers actually were not physically imposing,” with the majority of them being between 5 feet 5 and 5 feet 7 in height, “and slender in build.” [9/11 COMMISSION, 6/16/2004] Senator John Warner (R) later says “the examination of his remains… indicated Captain Burlingame was in a struggle and died before the crash, doing his best to save lives on the aircraft and on the ground.” [WASHINGTON POST, 12/8/2001] Entity Tags: Charles Burlingame, Hani Hanjour Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 77, Key Day of 9/11 Events

8:52 a.m.-8:59 a.m. September 11, 2001: Flight 175 Passenger Tries to Call Wife

Garnet ‘Ace’ Bailey. [Source: Los Angeles Kings] Garnet “Ace” Bailey, a passenger on Flight 175, tries four times to call his wife Katherine, on both her business and home phone lines. According to the 9/11 Commission, his attempts are unsuccessful, and he never gets to speak to her. [9/11 COMMISSION, 8/26/2004, PP. 21 ; ESPN, 9/7/2006] Bailey was assigned a seat in row 6 of the plane but attempts the calls using a phone in row 32. According to a summary of phone calls from the hijacked flights presented at the 2006 Zacarias Moussaoui trial, however, while one of his calls does not connect, the other three do and last for 22 seconds, 25 seconds, and 9 seconds. [US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006] Bailey’s wife will later appear to confirm not having received any calls from her husband, recalling that when the plane struck the South Tower at 9:03 a.m., “We had no idea” Garnet was on it, and that “I had no thought he was in harm’s way.” [PRESS-TELEGRAM (LONG BEACH, CA), 9/10/2007] Garnet Bailey is a scout for the Los Angeles Kings of the National Hockey League, and played in the NHL himself from 1968 to 1978. [NEW YORK TIMES, 9/13/2001] Entity Tags: Garnet Bailey Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175, Alleged Passenger Phone Calls

8:52 a.m. September 11, 2001: Flight 175 Attendant Reports Plane Has Been Hijacked; Accounts Conflict over Details

Robert Fangman. [Source: Family photo] A flight attendant on Flight 175 calls the United Airlines maintenance office in San Francisco and speaks with Marc Policastro, an employee there. The attendant reports that Flight 175 has been hijacked, both of its pilots have been killed, a flight attendant has been stabbed, and the hijackers are probably flying the plane. The line then goes dead. [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 7/24/2004, PP. 7-8; 9/11 COMMISSION, 8/26/2004, PP. 21 ] The call, which lasts 75 seconds, is made using an Airfone in row 31 at the back of the plane. Flight crews on United aircraft are able to contact the maintenance office simply by dialing *349 on an Airfone. [9/11 COMMISSION, 8/26/2004, PP. 90-91 ; US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006] The identity of the attendant making the call is unclear. According to the Wall Street Journal, the caller is “a female flight attendant.” [WALL STREET JOURNAL, 10/15/2001] The 9/11 Commission Report, however, refers to them as “a male flight attendant,” and one of the Commission’s earlier staff statements will specifically name Robert Fangman, who is one of the attendants on Flight 175. [9/11 COMMISSION, 1/27/2004 ; 9/11 COMMISSION, 7/24/2004, PP. 7; 9/11 COMMISSION, 8/26/2004, PP. 18 ] A summary of the phone calls made from the four hijacked planes presented at the 2006 Zacarias Moussaoui trial will refer to the caller simply as a “flight attendant,” with a question mark signifying their name. [US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006] After the call ends, Policastro and also another employee at the maintenance office try contacting Flight 175 using ACARS (an e-mail system that enables personnel on the ground to rapidly communicate with those in the cockpit of an aircraft), but they receive no response to these and subsequent attempts at reaching the flight. According to GTE Airfone records, another successful call will be made from Flight 175 to the maintenance office four minutes after this first one (see 8:56 a.m. September 11, 2001). However, other evidence indicates only one call is made. Shortly before 9:00 a.m., a supervisor at the maintenance office will call the United Airlines System Operations Control center, just outside Chicago, and inform a manager there of the reported hijacking of Flight 175 (see Shortly Before 9:00 a.m. September 11, 2001). The supervisor also calls the airline’s security chief. [9/11 COMMISSION, 8/26/2004, PP. 21-22 AND 90 ] Entity Tags: Marc Policastro, Robert Fangman Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight UA 175, Alleged Passenger Phone Calls

(Shortly After 8:51 a.m.) September 11, 2001: Pentagon Command Center Possibly Knows Flight 77 Is Hijacked, yet NEADS Not Notified An article in the New York Times will later suggest that officials in the Pentagon’s National Military Command Center (NMCC) promptly become aware of the problems with Flight 77, long before NORAD’s Northeast Air Defense Sector (NEADS) is alerted to the flight. The article will state, “During the hour or so that American Airlines Flight 77 [is] under the control of hijackers, up to the moment it struck the west side of the Pentagon, military officials in [the NMCC are] urgently talking to law enforcement and air traffic control officials about what to do.” [NEW YORK TIMES, 9/15/2001] This appears consistent with what would be expected under normal procedures. According to the FAA’s acting Deputy Administrator Monte Belger: “Prior to 9/11, FAA’s traditional communication channel with the military during a crisis had been through the National Military Command Center (NMCC). They were always included in the communication net that was used to manage a hijack incident.” He will say that, since the FAA does not have direct dedicated communication links with NORAD, in a hijack scenario the NMCC has “the responsibility to coordinate [the Defense Department]‘s response to requests from the FAA or the FBI.” [9/11 COMMISSION, 6/17/2004 ; 9/11 COMMISSION, 6/17/2004] NEADS reportedly is not alerted to Flight 77 until significantly later: at 9:24 a.m. by some accounts (see (9:24 a.m.) September 11, 2001), or, according to other accounts, at 9:34 a.m., when it only learns that Flight 77 is missing (see 9:34 a.m. September 11, 2001). [NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/18/2001; 9/11 COMMISSION, 6/17/2004] Entity Tags: Northeast Air Defense Sector, National Military Command Center, Monte Belger Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 77, Pentagon

(8:52 a.m.) September 11, 2001: New York Controller Tracks Flight 175 into New York, NEADS Not Alerted

Mike McCormick. [Source: Associated Press] Mike McCormick, the head of the FAA’s New York Center, sees the coverage of the first World Trade Center attack on CNN. He assumes that Flight 175, which he is tracking on his radar screen, is also headed into the WTC. He will recall: “Probably one of the most difficult moments of my life was the 11 minutes from the point I watched that aircraft, when we first lost communications until the point that aircraft hit the World Trade Center. For those 11 minutes, I knew, we knew, what was going to happen, and that was difficult.” [CNN, 8/12/2002] Yet, according to the 9/11 Commission, the New York Center will not notify NORAD’s Northeast Air Defense Sector (NEADS) about Flight 175 until around the time it crashes, at 9:03 a.m. (see (9:03 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 23] Entity Tags: New York Air Route Traffic Control Center, Mike McCormick Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(8:52 a.m.) September 11, 2001: Flight 175 Passenger Details Stabbing

Peter Hanson. [Source: Family photo] Businessman Peter Hanson calls his father from Flight 175 and says, “Oh, my God! They just stabbed the airline hostess. I think the airline is being hijacked.” Despite being cut off twice, he manages to report how men armed with knives are stabbing flight attendants, apparently in an attempt to force crewmembers to unlock the doors to the cockpit. He calls again a couple of minutes before the plane crashes. [BBC, 9/13/2001; DAILY TELEGRAPH, 9/16/2001; TORONTO SUN, 9/16/2001] Hanson’s father immediately calls the local police department and relays what he heard. [SAN FRANCISCO CHRONICLE, 7/23/2004] Entity Tags: Peter Hanson Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175, Alleged Passenger Phone Calls

(After 8:52 a.m.) September 11, 2001: NORAD Scramble Delayed? Witness Casts Doubt on NORAD’s Scramble Time William Wibel, principal of a school inside Otis Air National Guard Base, is inside the Otis base preparing for a meeting when he learns that the WTC has been attacked and his meeting is canceled. He says, “As I drove away, and was listening to the news on the radio, the 102nd was scrambling into duty.” [CAPE COD TIMES, 9/12/2001] The WTC crash does not break on local news and radio until about 8:52 a.m. Even if he hears CNN’s early reporting starting at 8:48 a.m., it still presumably takes time to learn the meeting is canceled, go back to his car and so forth. NORAD says the fighters took off from Otis at 8:52 a.m. Entity Tags: North American Aerospace Defense Command, William Wibel Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(8:53 a.m.) September 11, 2001: NORAD Public Affairs Officer Calls Brother in WTC; Possibly Warns Him of Second Hijacked Plane

Adam Arias [Source: US Air Force] Major Don Arias, the public affairs officer for NORAD, has just learned of the first WTC crash from television and a phone call from NEADS (see (8:38 a.m.-8:52 a.m.) September 11, 2001). Alarmed because his younger brother works at the WTC, he calls him immediately. Adam Arias works for an investment company on the 84th floor of the South Tower. According to some accounts, Don Arias tells his brother that the aircraft that crashed into the North Tower was likely a hijacked plane that he has been informed of, and orders him to “Get out of there. Go home.” [FLORIDA STATE TIMES, 11/2001; NEWHOUSE NEWS SERVICE, 1/25/2002; AIRMAN, 9/2002] But according to Newsday, Don Arias tells his brother he has heard there is “another hijacked airliner and might be another attack.” [NEWSDAY, 10/30/2001] This would be consistent with an early NORAD timeline, which had the agency receiving notification of the second hijacking at 8:43 a.m. (see 8:43 a.m. September 11, 2001). However, later accounts, including the 9/11 Commission Report, will claim NORAD only hears of it around the time the plane hits the South Tower (see (9:03 a.m.) September 11, 2001). Adam Arias reacts to his brother’s call with urgency, going around the floor exhorting people to leave, and physically throwing one woman out of her office. Several survivors will later credit him with saving their lives. [NEWHOUSE NEWS SERVICE, 1/25/2002; AIRMAN, 9/2002; FILSON, 2003, PP. 124] Adam Arias will be killed when the South Tower collapses. [SEATTLE POST-INTELLIGENCER, 9/9/2003] Entity Tags: Don Arias Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(8:53 a.m.-9:05 a.m.) September 11, 2001: Otis Fighters Fly toward New York Area; Accounts Unclear over Speed The two F-15 fighter jets that took off from Otis Air National Guard Base in Cape Cod head toward the New York area. But accounts will be unclear regarding what speed they fly at as they respond to the hijacking of Flight 11. The two jets were scrambled from Otis at 8:46 (see 8:46 a.m. September 11, 2001), and are airborne by 8:53 (see 8:53 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 20] Flying Supersonic - In a number of accounts, it is claimed the fighters fly faster than the speed of sound. [CAPE COD TIMES, 8/21/2002] Lead pilot Lt. Col. Timothy Duffy will tell the BBC: “I was supersonic.… I don’t know what we could have done to get there any quicker.” [BBC, 9/1/2002] He tells ABC News, “[W]e go supersonic on the way, which is kind of nonstandard for us.” [ABC NEWS, 9/11/2002] According to author Lynn Spencer, “against regulations, [Duffy] takes his plane supersonic, breaking the sound barrier as he passes through 18,000 feet. This is a violation that can get a pilot into a good deal of trouble since the sonic boom tends to break windows in the homes down below.” When the other Otis pilot, Major Daniel Nash, radios and says, “You’re supersonic,” Duffy responds, “Yeah, I know, don’t worry about it.” Then, “Without hesitation, [Nash] follows his lead” and also goes supersonic. [SPENCER, 2008, PP. 43] Flying 'Full Blower' - Duffy will recall, “I was in full blower all the way,” as he flies toward New York. [AVIATION WEEK AND SPACE TECHNOLOGY, 6/3/2002] In another account, he similarly says, “When we took off I left it in full afterburner the whole time.” [FILSON, 2003, PP. 57] F-15s can fly at up to 1,875 miles per hour. [CAPE COD TIMES, 9/12/2001; US AIR FORCE, 3/2008] According to an Otis Air Base spokeswoman, “An F-15 departing from Otis can reach New York City in 10 to 12 minutes.” [CAPE COD TIMES, 9/16/2001] But, according to the Boston Globe, while “In their prime, the planes can go Mach 2.5 [and] could have been to New York in less than 10 minutes,” Duffy and Nash are “flying F-15 Eagles that were built in 1977.… Because of their age and the three large fuel tanks they were carrying… the planes couldn’t attain that speed, both pilots said.” [BOSTON GLOBE, 9/11/2005] Different Speeds Given - Various speeds will later be given for how fast the Otis jets are traveling. Consistent with Duffy’s claims of flying “supersonic,” ABC News says the two fighters fly “at Mach 1.2, nearly 900 miles per hour.” [ABC NEWS, 9/11/2002] According to the Boston Globe, the fighters are flying at “about Mach 1.4—more than 1,000 miles per hour.” [BOSTON GLOBE, 9/11/2005] Major General Larry Arnold, the commanding general of NORAD’s Continental Region, says they fly at “about 1.5 Mach, which is, you know, somewhere—11 or 1,200 miles an hour.” [MSNBC, 9/23/2001; SLATE, 1/16/2002] Major General Paul Weaver, the director of the Air National Guard, says the jets fly “like a scalded ape,” but as to their exact speed, he only says they are “topping 500 mph.” [DALLAS MORNING NEWS, 9/16/2001] And by 9:03 a.m., when the second World Trade Center tower is hit, the Otis fighters are still 71 miles from New York, according to NORAD. [NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/18/2001] The 9/11 Commission will state that they only arrive over Manhattan at 9:25 a.m. (see 9:25 a.m. September 11, 2001), though accounts of most witnesses on the ground indicate they do not arrive until after 10:00 a.m. (see (9:45 a.m.-10:45 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 24] Accounts are contradictory regarding what exact destination the Otis jets are initially heading toward after taking off (see (8:53 a.m.-9:05 a.m.) September 11, 2001). Entity Tags: Timothy Duffy, Paul Weaver, Larry Arnold, Daniel Nash Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight AA 11, Flight UA 175

8:53 a.m. September 11, 2001: Otis Fighters Airborne, Allegedly Ordered toward New York

A typical F-15. [Source: US Air Force] Radar data will show that the two F-15s scrambled from Otis Air National Guard Base in Cape Cod, Massachusetts, are airborne by this time. [WASHINGTON POST, 9/15/2001; NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/18/2001; 9/11 COMMISSION, 7/24/2004, PP. 20] It is now eight minutes since the mission crew commander at NORAD’s Northeast Air Defense Sector (NEADS) ordered that the jets be launched (see 8:45 a.m. September 11, 2001). [VANITY FAIR, 8/1/2006] It is 40 minutes since air traffic controllers had their last communication with Flight 11 (see 8:13 a.m. September 11, 2001), and 28 minutes since they became certain that the aircraft was hijacked (see (8:25 a.m.) September 11, 2001). Flight 11 crashed into the World Trade Center seven minutes ago (see 8:46 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 7, 19 AND 459] Commander Wants Fighters Sent to New York - In Rome, New York, NEADS has just received news of the plane hitting the WTC (see 8:51 a.m. September 11, 2001). Major Kevin Nasypany, the facility’s mission crew commander, is asked what to do with the Otis fighters. He responds: “Send ‘em to New York City still. Continue! Go! This is what I got. Possible news that a 737 just hit the World Trade Center. This is a real-world.… Continue taking the fighters down to the New York City area, JFK [International Airport] area, if you can. Make sure that the FAA clears it—your route all the way through.… Let’s press with this.” [VANITY FAIR, 8/1/2006] Yet there will be conflicting reports of the fighters’ destination (see (8:53 a.m.-9:05 a.m.) September 11, 2001), with some accounts saying they are directed toward military-controlled airspace off the Long Island coast. [FILSON, 2003, PP. 56-59; 9/11 COMMISSION, 6/17/2004] Entity Tags: Northeast Air Defense Sector, Robert Marr, Kevin Nasypany, Otis Air National Guard Base Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(8:53 a.m.-9:05 a.m.) September 11, 2001: Otis Fighters Head toward New York Area; Accounts Conflict over Exact Destination

Route of the Otis Air National Guard fighters to New York City. [Source: Yvonne Vermillion/ MagicGraphix.com] The two F-15 fighter jets launched from Otis Air National Guard Base in Cape Cod respond to the hijacking of Flight 11, but there will be conflicting accounts regarding their initial destination. The fighters were scrambled at 8:46 (see 8:46 a.m. September 11, 2001), and are airborne by 8:53 (see 8:53 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 20] Flying toward New York City - News reports shortly after 9/11 will say that, after taking off, the Otis fighters begin “racing towards New York City.” [CBS NEWS, 9/14/2001; CNN, 9/14/2001; CAPE COD TIMES, 9/15/2001] Other news reports similarly say they initially head toward New York City. [WASHINGTON POST, 9/12/2001; AVIATION WEEK AND SPACE TECHNOLOGY, 6/3/2002; FOX NEWS, 9/8/2002] Major General Larry Arnold, the commanding general of NORAD’s Continental Region, will say the fighters are “coming to New York.” [MSNBC, 9/23/2001; SLATE, 1/16/2002] Lt. Col. Timothy Duffy, the lead Otis pilot, tells the BBC, “When we took off we started climbing a 280-heading, basically towards New York City.” [BBC, 9/1/2002] In one account, Duffy recalls that, after launching, he calls for the location of his target and is told, “Your contact’s over Kennedy,” meaning New York’s JFK International Airport. Duffy will add, “[W]e started heading right down to Long Island, basically.” [ABC NEWS, 9/11/2002; BAMFORD, 2004, PP. 15] In another account, he says that he and the other Otis pilot, Major Daniel Nash, “climbed up, [and] we were supersonic going down to Long Island.” [FILSON, 2003, PP. 57] Without a Target, Heading for Military Airspace - According to some accounts, however, the two Otis fighters do not initially head toward Manhattan. Major James Fox, the leader of the weapons team at NORAD’s Northeast Air Defense Sector (NEADS), will later recall: “We had no idea where [Flight 11] was. We just knew it was over land, so we scrambled [the Otis fighters] towards land.” [NEWHOUSE NEWS SERVICE, 1/25/2002] The 9/11 Commission will conclude that, after taking off, because they are “Lacking a target,” the fighters are “vectored toward military-controlled airspace off the Long Island coast.” [9/11 COMMISSION, 7/24/2004, PP. 20] Colonel Robert Marr, the battle commander at NEADS, says that when the Otis fighters took off, his “intent was to scramble [them] to military airspace while we found out what was going on.” He says that, before 9:03 when the second World Trade Center tower is hit, the fighters are “heading down south toward Whiskey 105 and we don’t really have a mission for them at this point.” Whiskey 105 is military training airspace southeast of Long Island, a few minutes flying time from New York City. [FILSON, 2003, PP. 56 AND 58-59] To New York, then Redirected to Military Airspace - Other accounts will say the Otis fighters initially head toward New York City, but are subsequently redirected to the military airspace off Long Island. According to author Lynn Spencer, after taking off, Duffy and Nash fly “supersonic toward New York for approximately 15 minutes.” But just after the second WTC tower is hit, Duffy suggests to the weapons controller at NEADS that the two fighters head to the Whiskey 105 training airspace off Long Island, and that is where they then go. [SPENCER, 2008, PP. 83-85] Tape recordings of the NEADS operations floor will reveal that, at 8:45 a.m., Major Kevin Nasypany, the facility’s mission crew commander, gave Major Fox a coordinate north of New York City, and told him to “Head [the Otis jets] in that direction” (see 8:45 a.m. September 11, 2001). Then, at 8:52, he told one of his staff members, “Send ‘em to New York City still” (see 8:53 a.m. September 11, 2001). But, according to Vanity Fair, shortly after the second tower is hit, the NEADS weapons technicians get “pushback” from civilian FAA controllers, who are “afraid of fast-moving fighters colliding with a passenger plane,” so the two fighters are directed to a “holding area” just off the coast, near Long Island (see 9:09 a.m.-9:13 a.m. September 11, 2001). [VANITY FAIR, 8/1/2006] Accounts are also unclear regarding what speed the Otis jets fly at after taking off (see (8:53 a.m.-9:05 a.m.) September 11, 2001). Entity Tags: James Fox, Larry Arnold, Daniel Nash, Robert Marr, Timothy Duffy Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight AA 11, Flight UA 175

(8:53 a.m.-10:30 a.m.) September 11, 2001: Otis Pilots Unclear about What Is Happening After taking off in their F-15s, the two pilots scrambled from Otis Air National Guard Base in response to Flight 11 are not properly informed about the unfolding events. One of these pilots, Lt. Col. Timothy Duffy, later describes, “When you get the scramble order… you are usually not sure what is going on.” However, after they were informed there had been a hijacking (see 8:34 a.m. September 11, 2001), the two “knew it was the real thing,” according to Major Daniel Nash, the other pilot. [FOX NEWS, 9/8/2002] But as they are “headed right down Long Island,” Duffy recalls, “[w]e had no idea what was going on.” [CANADIAN BROADCASTING CORPORATION, 9/10/2006] When the second World Trade Center tower is hit at 9:03, they are unaware that a second plane has been in trouble, and their request for clarification of their mission from NORAD’s Northeast Air Defense Sector (NEADS) is met with “considerable confusion” (see (9:03 a.m.) September 11, 2001). [AVIATION WEEK AND SPACE TECHNOLOGY, 6/3/2002; FILSON, 2003, PP. 60-63] (According to the 9/11 Commission, NEADS itself only receives its first notification about a second possible hijacking at 9:03 (see (9:03 a.m.) September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 24 ] ) Furthermore, it is not until after 10:30 a.m. that the two pilots will learn that Washington has also been attacked, when a controller informs them of this in passing, but does not elaborate. [CAPE COD TIMES, 8/21/2002] Nash will later complain: “Anybody watching CNN that morning had a much better idea of what was going on than we did. We were not told anything.” [MICHAEL BRONNER, 2006] Duffy later reflects: “People lose track of how much chaos there was. We were in a situation that was just a mess, you know, and we were trying to get our arms around it a little bit.” [CANADIAN BROADCASTING CORPORATION, 9/10/2006] Entity Tags: Daniel Nash, Timothy Duffy Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(8:54 a.m.) September 11, 2001: Flight 77 Veers Off Course Flight 77 from Washington begins to go off course over southern Ohio, turning to the southwest. [WASHINGTON POST, 9/12/2001; NEWSDAY, 9/23/2001; 9/11 COMMISSION, 6/17/2004] Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 77

(8:55 a.m.) September 11, 2001: President Bush Chats with Greeting Committee Instead of Taking Urgent Call from Rice

Adam Putnam. [Source: Congressional Pictorial Directory] At the Booker Elementary School in Sarasota, a small greeting committee has been waiting for the president to arrive. Among this group are two congressmen, Adam Putnam (R) and Dan Miller (R). A White House staffer has informed them that the president has an important call to take from Condoleezza Rice. According to Putnam, they were told, “When he arrives, and he’ll be here in a minute, he’s going to walk past you. He’s not being rude; he’s just got to take this phone call.” [GW HATCHET, 4/8/2002; ST. PETERSBURG TIMES, 9/8/2002] President Bush reportedly is informed of the first WTC crash when he arrives at the school (see (Between 8:55 a.m. and 9:00 a.m.) September 11, 2001). Like others traveling in the president’s motorcade (see (Between 8:46 a.m. and 8:55 a.m.) September 11, 2001), Captain Deborah Loewer, the director of the White House Situation Room, learned of the crash during the journey. She runs up to the president, she later says, “[a]s soon as the motorcade stopped,” and informs him of it (see (8:55 a.m.) September 11, 2001). [DAYTON DAILY NEWS, 8/17/2003; SPRINGFIELD NEWS-SUN, 7/6/2006] Yet in spite of therefore likely already knowing of the crash, Bush seems in no hurry to take Rice’s call. Putnam later recalls, “Well, he comes up and does not go past us. He stops and talks with us, having a good chat with the teacher of the year.” (This is Edwina Oliver, who is also part of the greeting committee.) White House chief of staff Andrew Card says, “Mr. President. You have a phone call from National Security Adviser Rice you need to take.” According to Putnam, Bush “says OK. [But he] goes on talking with the teacher of the year. ‘I’ll be right there.’ Card comes back to him, grabs him by the arm and says, ‘Mr. President, you need to take this call right now.’” [SAMMON, 2002, PP. 43; GW HATCHET, 4/8/2002; ST. PETERSBURG TIMES, 9/8/2002] The president then takes the call from Rice (see (9:00 a.m.) September 11, 2001). Entity Tags: Andrew Card, Dan Miller, Condoleezza Rice, Adam Putnam, George W. Bush Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush

8:55 a.m.-8:57 a.m. September 11, 2001: Confusion at NEADS over Identity of Plane that Hit WTC

Master Sergeant Maureen Dooley. [Source: ABC News] Rumors have started circulating through the civilian air traffic system that the plane that hit the World Trade Center was a small Cessna. There is increasing confusion on the operations floor at NORAD’s Northeast Air Defense Sector (NEADS) as to whether it was really Flight 11. ID tech Stacia Rountree is on the phone with Colin Scoggins, a civilian manager who is the military liaison at the FAA’s Boston Center. Scoggins initially seems to confirm that the plane was Flight 11, saying: “Yeah, he crashed into the World Trade Center.… [D]isregard the tail number [given earlier for American 11].” When Rountree asks, “He did crash into the World Trade Center?” Scoggins replies, “[T]hat’s what we believe, yes.” However, an unidentified male staff member at NEADS overhears, and queries: “I never heard them say American Airlines Flight 11 hit the World Trade Center. I heard it was a civilian aircraft.” Master Sergeant Maureen Dooley takes the phone from Rountree and asks Scoggins, “[A]re you giving confirmation that American 11 was the one?” Apparently contradicting what he’d previously said, Scoggins replies: “No, we’re not gonna confirm that at this time. We just know an aircraft crashed in.… The last [radar sighting] we have was about 15 miles east of JFK [International Airport in New York City], or eight miles east of JFK was our last primary hit. He did slow down in speed… and then we lost ‘em.” [VANITY FAIR, 8/1/2006] This confusion will continue later on, when NEADS will be misinformed that Flight 11 is still airborne (see 9:21 a.m. September 11, 2001). Entity Tags: Stacia Rountree, Colin Scoggins, Maureen Dooley, Northeast Air Defense Sector Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 11

(8:55 a.m.) September 11, 2001: President Bush Arrives at Elementary School for Photo-Op

Bush’s motorcade arrives at Booker Elementary School. [Source: Lions Gate Films] President Bush’s motorcade arrives at Booker Elementary School for a photo-op to promote his education policies. [NEW YORK TIMES, 9/16/2001; SARASOTA MAGAZINE, 9/19/2001; DAILY TELEGRAPH, 12/16/2001; SARASOTA HERALD-TRIBUNE, 9/10/2002; ALBUQUERQUE TRIBUNE, 9/10/2002; ABC NEWS, 9/11/2002; WASHINGTON TIMES, 10/7/2002] If he left the Colony Resort around 8:35 a.m. as reported, the timing of his arrival at 8:55 a.m. is consistent with the fact that the trip from the resort to the school is said to take 20 minutes. The Booker Elementary School is reportedly “well-equipped for the brief presidential visit. Police and Secret Service agents [are] on the roof, on horseback and in every hallway. The White House [has] installed 49 new phone lines for staffers and reporters.” [NEW YORK TIMES, 9/16/2001; ST. PETERSBURG TIMES, 9/8/2002; MSNBC, 10/29/2002] Entity Tags: George W. Bush Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush

(8:55 a.m.) September 11, 2001: Flight 175 Nearly Collides with Two Other Planes Flight 175 almost collides in mid-air with at least two other planes as it descends towards Manhattan. At the FAA’s New York Center, air traffic controller Chris Tucker sees it turn toward the path of Delta Flight 2315, a Boeing 737 heading southwest at 28,000 feet. He tells the Delta pilot: “Traffic 2 o’clock. Ten miles. I think he’s been hijacked. I don’t know his intentions. Take any evasive action necessary.” The Delta plane begins to turn to get out of the way, but Flight 175 turns as well. According to the Washington Post, the two planes’ radar targets actually merge on the radar screen. Controller Dave Bottiglia later says, “It was a terrifying moment just to watch the two airplanes miss by less than, I think it was 200 feet.” Shortly after this near miss, Flight 175 almost collides with US Airways Flight 542, another 737, flying just below and four miles behind Delta 2315. This plane’s onboard collision alert system sounds an alarm as Flight 175 comes closer and closer to it. Its pilot descends, managing to avoid a collision. According to an early FAA report, after this incident, several New York air traffic controllers speculate that the unknown aircraft heading towards New York City—only later confirmed to be Flight 175—is an emergency and is heading for an airport to land. [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ; WASHINGTON POST, 9/17/2001; NEWSDAY, 9/10/2002; MSNBC, 9/11/2002; ASSOCIATED PRESS, 9/12/2002] Earlier on, Flight 175 nearly collided with Flight 11 (see (Shortly After 8:42 a.m.) September 11, 2001), and minutes later it will narrowly avoid another collision, with Midwest Airlines Flight 7 (see (9:01 a.m.) September 11, 2001). Entity Tags: Dave Bottiglia, New York Air Route Traffic Control Center, Chris Tucker Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(Between 8:55 a.m. and 9:00 a.m.) September 11, 2001: President Bush First Told About WTC Crash? Suggests Accident

Karl Rove, Andrew Card, and Dan Bartlett. [Source: White House, US Office Pristina, Kosovo, White House] President Bush’s motorcade has arrived at Booker Elementary School and Bush enters the school with his entourage. The beepers of politicians’ aides are going off with news of the first WTC crash as Bush arrives. According to one account, Bush learns of the crash when adviser Karl Rove takes Bush aside in a school corridor and tells him about the calamity. According to this account, Rove says the cause of the crash was unclear. Bush replies, “What a horrible accident!” Bush also suggests the pilot may have had a heart attack. This account is recalled by photographer Eric Draper, who was standing nearby at the time. [DAILY MAIL, 9/8/2002] Dan Bartlett, White House Communications Director, also says he is there when Bush is told: “[Bush] being a former pilot, had kind of the same reaction, going, was it bad weather? And I said no, apparently not.” [ABC NEWS, 9/11/2002] One account states that Rove tells Bush the WTC has been hit by a large commercial airliner. [DAILY TELEGRAPH, 12/16/2001] However, Bush later remembers Rove saying it appeared to be an accident involving a small, twin-engine plane. [WASHINGTON POST, 1/27/2002] In a third version of the story, Bush later recalls that he first learns of the crash from chief of Staff Andrew Card, who says, “‘Here’s what you’re going to be doing; you’re going to meet so-and-so, such-and-such.’ And Andy Card says, ‘By the way, an aircraft flew into the World Trade Center.’” [WASHINGTON TIMES, 10/7/2002] “From the demeanor of the president, grinning at the children, it appeared that the enormity of what he had been told was taking a while to sink in,” according to a reporter standing nearby at the time. [DAILY TELEGRAPH, 12/16/2001; DAILY MAIL, 9/8/2002] Entity Tags: Karl Rove, George W. Bush, Andrew Card, Dan Bartlett, Eric Draper Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush, Key Day of 9/11 Events

(8:55 a.m.-9:15 a.m.) September 11, 2001: CIA Director Tenet in Communications Blackout as He Returns to CIA Headquarters; Recalls Bojinka Plot CIA Director George Tenet has just learned of the first attack on the WTC while having breakfast with former Senator David Boren (D) at the St. Regis Hotel in Washington, DC. He later says, “It was obvious to us both that I had to leave immediately.” Along with Tim Ward, the head of his security detail, he gets into his car and, with lights flashing, hurries back to the CIA headquarters in Langley. Tenet later recalls that in these first minutes after the attack, “All the random dots we had been looking at started to fit into a pattern.… [M]y head was exploding with connections. I immediately thought about the ‘Bojinka’ plot to blow up twelve US airliners over the Pacific and a subsequent plan to fly a small airplane into CIA headquarters, which was broken up in 1994.” During his journey, he calls John Moseman, his chief of staff, and instructs him to assemble the senior CIA staff and key people from the Counterterrorist Center in the conference room next to his office. However, Tenet claims, it is difficult for him to get calls through on the secure phone, meaning he is “Essentially… in a communications blackout between the St. Regis and Langley, the longest twelve minutes of my life.” He only learns that a second plane hit the World Trade Center when he arrives at CIA headquarters. Tenet enters the conference room at around 9:15 a.m. By that time, he says, “I don’t think there was a person in the room who had the least doubt that we were in the middle of a full-scale assault orchestrated by al-Qaeda.” [TENET, 2007, PP. 161-163] Entity Tags: George J. Tenet, Central Intelligence Agency Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(8:55 a.m.) September 11, 2001: Situation Room Director Informs President Bush of WTC Crash

Captain Deborah Loewer. [Source: Military Sealift Command] Captain Deborah Loewer, director of the White House Situation Room, is traveling in President Bush’s motorcade toward Booker Elementary School, when she learns of the first WTC crash from her deputy in the Situation Room at the White House. According to some reports, as soon as the motorcade reaches the school, Loewer runs from her car to Bush’s car, and informs Bush. [ASSOCIATED PRESS, 11/26/2001; CATHOLIC TELEGRAPH, 12/7/2001] Note that Bush maintains that he learns of the crash at a later time. Entity Tags: George W. Bush, Deborah Loewer Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush

(8:55 a.m.) September 11, 2001: FAA’s New York Center Believes Flight 175 Has Been Hijacked, but NEADS Reportedly Not Informed The head air traffic controller at the FAA’s New York Center notifies a manager at the facility that she believes Flight 175 has been hijacked. The manager tries to notify regional managers about this, but cannot reach them because they are discussing the hijacking of Flight 11 and refuse to be disturbed. However, even though the controller managing Flight 175 said, “we may have a hijack” at 8:53 a.m. (see 8:51 a.m.-8:53 a.m. September 11, 2001), the 9/11 Commission will conclude that NORAD’s Northeast Air Defense Sector (NEADS) is not notified about the aircraft until 9:03 a.m. (see (9:03 a.m.) September 11, 2001). [9/11 COMMISSION, 6/17/2004] The Commission’s account will conflict with previous accounts that state that NEADS was notified of the Flight 175 hijacking at 8:43 a.m. (see 8:43 a.m. September 11, 2001). The head of the New York Center, Mike McCormick, has already decided at 8:52 a.m. that Flight 175 has been hijacked and is on a suicide run to New York City (see (8:52 a.m.) September 11, 2001). [CNN, 8/12/2002] Entity Tags: New York Air Route Traffic Control Center, Mike McCormick Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

(8:56 a.m.-9:04 a.m.) September 11, 2001: Senior Commanders at Otis Air Base Learn of Attacks, Order ‘Battle Staff’

Paul Worcester. [Source: Paul Blackmore / Cape Cod Times] Senior commanders at Otis Air National Guard Base in Cape Cod, Massachusetts, become aware of the attacks on the World Trade Center from television coverage, and one commander then orders the base’s battle staff to assemble. The commanders have just been in the first of the base’s regular Tuesday morning meetings, which ended at 8:55 a.m. They are taking a short break before the next meeting, which is scheduled for 9:00 a.m., and are apparently unaware that a plane has crashed into the WTC. Wing Commander Sees Burning WTC on Television - One of those in the meeting was Lieutenant Colonel Paul Worcester, the logistics group commander of the 102nd Fighter Wing, which is based at Otis. As Worcester walks past the break room he notices that everyone inside it is fixated on the television. He goes in to find what they are watching and gets his first sight of the coverage of the burning North Tower. Worcester finds it odd that a plane could have hit the WTC, and thinks to himself: “On such a clear day, planes don’t just go astray. That just doesn’t happen.” Although he is aware that the base’s two F-15s that are kept on alert have been scrambled in response to a suspected hijacking (see 8:46 a.m. September 11, 2001), he does not connect this with what he is seeing on television. Commanders See Second Attack - Worcester is joined in the break room by more of the senior commanders. They watch as the live television coverage shows Flight 175 crashing into the South Tower (see 9:03 a.m. September 11, 2001), and all of them then realize that America is under attack. One commander immediately shouts out, “We need to go to battle staff!” The senior commanders disperse and head toward the adjacent operations building, where they will reconvene in the battle cab of the installation operations center (see Shortly After 9:03 a.m. September 11, 2001). A voice sounds out over the base’s loudspeakers: “The commander has ordered the 102nd core battle staff to assemble. Please report to the operations building immediately.” Unit Mobilizes for War - Subsequently, as author Lynn Spencer will describe: “Under the leadership of the [102nd Fighter] Wing commander, the various subordinate group commanders cross-brief on scramble activity, training flight issues, available munitions, personnel available to begin uploading more fighters to combat-ready status, security force increases, and more. In short, they begin to mobilize the wing for war, keeping NEADS [NORAD’s Northeast Air Defense Sector] in the loop on their preparations.” [SPENCER, 2008, PP. 87-88, 153-154] Base Learned of First Hijacking 20 Minutes Earlier - The 102nd Fighter Wing of the Massachusetts Air National Guard, which is based at Otis Air Base, is responsible for protecting the Northeast United States, including New York, Washington, and Boston. Its mission includes defending the region against terrorist attacks. [CAPE COD TIMES, 9/12/2001; CAPE COD TIMES, 9/12/2001] On a typical day, it has about a dozen pilots on duty. [CAPE COD TIMES, 9/15/2001] It is equipped with 18 F-15 fighter jets, two of which are kept on 24-hour alert, ready to be in the air within five minutes of being called upon. [BOSTON GLOBE, 9/15/2001; CAPE COD TIMES, 9/21/2001] These were the two jets that launched at 8:46 a.m. in response to the hijacking of Flight 11. [9/11 COMMISSION, 7/24/2004, PP. 20] The base was notified about this first hijacking shortly after 8:34 a.m. (see (8:36 a.m.-8:41) September 11, 2001). [SPENCER, 2008, PP. 27-28] Why the senior commanders did not initiate their crisis response at that time is unclear. Entity Tags: Paul Worcester, Otis Air National Guard Base Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

(After 8:55 a.m.) September 11, 2001: Serious Communications Problems Experienced in Washington Area, Affect Key Government Officials In the Washington, DC, area, members of the public, emergency responders, and government officials experience serious communications problems. Telephone and cell phone services around the capital remain unavailable to members of the public for most of the day. [VERTON, 2003, PP. 149] Particular problems are experienced around the Pentagon. Reportedly, cellular and landline telephone communications there are “virtually unreliable or inaccessible during the first few hours of the response,” after it is hit at 9:37 (see After 9:37 a.m. September 11, 2001). [US DEPARTMENT OF HEALTH AND HUMAN SERVICES, 7/2002, PP. C36] Some senior government officials also experience communications difficulties: CIA Director George Tenet has problems using his secure phone while heading from a Washington hotel back to CIA headquarters, located about eight miles outside Washington (see (8:55 a.m.-9:15 a.m.) September 11, 2001). [INDEPENDENT, 11/6/2002; TENET, 2007, PP. 161-162] Secretary of State Colin Powell has to take a seven-hour flight from Peru, to get back to the capital. He later complains that, during this flight, “because of the communications problems that existed during that day, I couldn’t talk to anybody in Washington” (see (12:30 p.m.-7:30 p.m.) September 11, 2001). [ABC NEWS, 9/11/2002] Between the time of the second WTC attack and about 9:45 a.m., Vice President Dick Cheney, who is at the White House, has problems reaching Speaker of the House Dennis Hastert at the US Capitol by secure telephone (see (9:04 a.m.-9:45 a.m.) September 11, 2001). [DAILY HERALD (ARLINGTON HEIGHTS), 9/11/2002; HAYES, 2007, PP. 336-337] Even President Bush experiences difficulties communicating with Washington after leaving a school in Florida, and subsequently while flying on Air Force One (see (9:34 a.m.-11:45 a.m.) September 11, 2001). [CANADIAN BROADCASTING CORPORATION, 9/10/2006] A classified after-action report will later be produced, based on observations from a National Airborne Operations Center plane launched near Washington shortly before the time of the Pentagon attack (see (Shortly Before 9:37 a.m.) September 11, 2001). According to one government official, the report indicates that the nation was “deaf, dumb, and blind” for much of the day. [VERTON, 2003, PP. 150-151] Members of the public in New York City also experience communications problems throughout the day, particularly with cell phones (see (After 10:00 a.m.) September 11, 2001). Entity Tags: Colin Powell, Richard (“Dick”) Cheney, Dennis Hastert, George J. Tenet, George W. Bush Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, George Bush, Dick Cheney, Pentagon

8:56 a.m. September 11, 2001: Attendant Supposedly Makes Second Call from Flight 175; United Airlines Concludes Otherwise According to GTE Airfone records, an attendant on Flight 175 makes a call to the United Airlines maintenance office in San Francisco at this time, but the employee who would have answered it denies this. The call is supposedly made using an Airfone in row 31 at the back of the plane, and lasts 31 seconds. [9/11 COMMISSION, 8/26/2004, PP. 90-91 ; US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006] A Flight 175 attendant, possibly Robert Fangman, called the maintenance office four minutes earlier and spoke with employee Marc Policastro (see 8:52 a.m. September 11, 2001). [9/11 COMMISSION, 1/27/2004 ; 9/11 COMMISSION, 7/24/2004, PP. 7] But Policastro, who would have also answered this second call had it occurred, later recalls only one communication from the flight. United Airlines investigators will conclude that only one call is received. According to Airfone records, a third call from Flight 175 to the maintenance office is attempted a minute later, at 8:57, but this fails to connect. [9/11 COMMISSION, 8/26/2004, PP. 90-91 ; US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006] Entity Tags: Marc Policastro, Robert Fangman Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175, Alleged Passenger Phone Calls

8:56 a.m. September 11, 2001: Flight 77’s Transponder Signal Disappears, yet NEADS Is Not Alerted Flight 77’s transponder is turned off, meaning that the aircraft’s speed, altitude, and flight information are no longer visible on radar displays at the FAA’s Indianapolis Center. [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ; NATIONAL TRANSPORTATION SAFETY BOARD, 2/19/2002 ; 9/11 COMMISSION, 7/24/2004, PP. 9] The Indianapolis Center air traffic controller in charge of Flight 77 watched the plane go off course and head southwest before its data disappeared from his radar screen. He looks for primary radar signals along the aircraft’s projected flight path as well as in the airspace where it had started to turn, but cannot find it. [9/11 COMMISSION, 6/17/2004] He tries contacting the plane repeatedly, saying “American 77, Indy,” and: “American 77, Indy, radio check. How do you read?” But there is no response. [NEW YORK TIMES, 10/16/2001; NEW YORK TIMES, 10/16/2001] NEADS Not Contacted - US News and World Report will later comment, “[E]xperts say that an airliner making a 180-degree turn followed by a transponder turnoff should have been a red flag to controllers.” It will quote Robert Cauble, a 20-year veteran of Navy air traffic control, who says: “The fact that the transponder went off, they should have picked up on that immediately. Everyone should have been on alert about what was going on.” [US NEWS AND WORLD REPORT, 10/8/2001] Yet the Indianapolis Center supposedly does not notify NORAD’s Northeast Air Defense Sector (NEADS). According to the 9/11 Commission, NEADS will only learn that Flight 77 is missing at 9:34 a.m. (see 9:34 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 26-27] Controller Thinks Plane Suffered Mechanical Failure - While several air traffic control centers were reportedly informed of the Flight 11 hijacking as early as 8:25 a.m. (see 8:25 a.m. September 11, 2001), according to the 9/11 Commission, the controller handling Flight 77 does not realize other aircraft have been hijacked, and he is unaware of the situation in New York. He mistakenly assumes Flight 77 has experienced an electrical or mechanical failure. [GUARDIAN, 10/17/2001; 9/11 COMMISSION, 6/17/2004] After he informs other Indianapolis Center personnel of the developing situation, they will clear all other aircraft from the plane’s westerly route so their safety will not be affected if Flight 77 is still flying along its original path but unable to be heard. [FRENI, 2003, PP. 29; 9/11 COMMISSION, 7/24/2004, PP. 460; 9/11 COMMISSION, 8/26/2004, PP. 30 ] Airline and Possibly Pentagon Learn of Flight 77 Problems - While NEADS is not alerted about the errant aircraft, a controller at the Indianapolis Center will contact American Airlines at 8:58 to inform it that contact has been lost with Flight 77 (see 8:58 a.m. September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 30 ] And an article in the New York Times will indicate that the Pentagon’s National Military Command Center (NMCC) promptly becomes aware of the problems with Flight 77 (see (Shortly After 8:51 a.m.) September 11, 2001). [NEW YORK TIMES, 9/15/2001] Entity Tags: Robert Cauble, Indianapolis Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight AA 77

(8:56 a.m.-9:05 a.m.) September 11, 2001: Flight 77 Disappears from Indianapolis Center Radar Screens According to the 9/11 Commission, “Radar reconstructions performed after 9/11 reveal that FAA radar equipment tracked [Flight 77] from the moment its transponder was turned off at 8:56 [a.m.].” However, for eight minutes and 13 seconds, between 8:56 and 9:05, this primary radar data is not displayed to Indianapolis Center air traffic controllers. “The reasons are technical, arising from the way the software processed radar information, as well as from poor primary radar coverage where American 77 was flying.” [9/11 COMMISSION, 6/17/2004] According to the Washington Post, Flight 77 “was hijacked in an area of limited radar coverage.” The Post adds that there are two particular types of radar system. “Secondary” radar “is the type used almost exclusively today in air traffic control. It takes an aircraft’s identification, destination, speed, and altitude from the plane’s transponder and displays it on a controller’s radar screen.” “Primary” radar, on the other hand, “is an older system. It bounces a beam off an aircraft and tells a controller only that a plane is aloft—but does not display its type or altitude. The two systems are usually mounted on the same tower.” Normally, “If a plane simply disappears from radar screens, most controllers can quickly switch on the primary system, which should display a small plus sign at the plane’s location, even if the aircraft’s transponder is not working. But the radar installation near Parkersburg, W. Va., was built with only secondary radar—called ‘beacon-only’ radar. That left the controller monitoring Flight 77 at the Indianapolis Center blind when the hijackers apparently switched off the aircraft’s transponder (see 8:56 a.m. September 11, 2001), sources said.” [WASHINGTON POST, 11/3/2001] In its final report, the 9/11 Commission will include a rather elaborate explanation for the loss of primary radar contact with Flight 77, saying it is because “the ‘preferred’ radar in this geographic area had no primary radar system, the ‘supplemental’ radar had poor primary coverage, and the FAA ATC [air traffic control] software did not allow the display of primary radar data from the ‘tertiary’ and ‘quadrary’ radars.” [9/11 COMMISSION, 7/24/2004, PP. 460] The Commission will note that two managers at the Indianapolis Center who assist in the search on radar for the missing aircraft do “not instruct other controllers at Indianapolis Center to turn on their primary radar coverage to join in the search for American 77.” [9/11 COMMISSION, 6/17/2004] Entity Tags: 9/11 Commission, Indianapolis Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 77

8:57 a.m. September 11, 2001: Flight 175 Turns toward New York City Flight 175, now in descent, briefly levels off at 28,500 feet and starts turning northeast. A minute later, it resumes its descent as it heads toward New York City. [NATIONAL TRANSPORTATION SAFETY BOARD, 2/19/2002 ; 9/11 COMMISSION, 8/26/2004, PP. 22 ] Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

8:57 a.m. September 11, 2001: Jet Fuel in North Tower Burns Up The jet fuel that spilled from Flight 11 when it hit the North Tower (see 8:46 a.m. September 11, 2001) has mostly burned up by this time. The National Institute of Standards and Technology (NIST), which investigates the collapses, will say “The initial jet fuel fires themselves lasted at most a few minutes.” [NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY, 9/2005, PP. 183 ] Engineering professor Forman Williams will say the jet fuel “burned for maybe 10 minutes.” [POPULAR MECHANICS, 3/2005] Flight 11, a Boeing 767, had a fuel capacity of 23,980 gallons, but was only carrying about 10,000 gallons when it hit the WTC. NIST will estimate that less than 1,500 gallons were consumed in a fireball inside the tower and a comparable amount was consumed in the fireballs outside the building. Therefore, approximately 7,000 gallons splashed onto the office furnishings and started fires on various floors. However, after the jet fuel is used up, office fires burn until the building collapses. NIST will calculate that there were about four pounds per square foot of combustibles in the office space, or about 60 tons per floor. Offices in the WTC actually have fewer combustibles than some other similar spaces due to the small number of interior walls and limited bookshelf space. NIST will later find that only three of sixteen perimeter columns it recovers reached a temperature of 250°C and neither of the two core columns it retrieves reached this temperature. NIST will also find that none of the samples it acquires reaches a temperature above 600°C (see August 27, 2003). Although steel does not melt until its temperature is about 1,600°C, it may begin to lose significant strength at over 500°C. [NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY, 9/2005, PP. 20, 29, 24, 77 ] The jet fuel will also burn up in the South Tower about 10 minutes after it is hit (see 9:13 a.m. September 11, 2001). Entity Tags: Forman Williams, World Trade Center, National Institute of Standards and Technology Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, WTC Investigation, World Trade Center

(8:57 a.m.-9:03 a.m.) September 11, 2001: Air Traffic Controllers Watch Flight 175 on Radar as It Heads into New York

Flight 175 an instant before it hits the WTC South Tower. [Source: Associated Press] About a half-dozen air traffic controllers at the FAA’s New York Center in Ronkonkoma, NY, watch Flight 175 on the radar screen in its final minutes, as it approaches Manhattan. [NATIONAL TRANSPORTATION SAFETY BOARD, 2/19/2002 ; VANITY FAIR, 8/1/2006] Flight 175 is marked on the screen with the letter “I” for “intruder.” Initially, those at the center think it might be heading for Newark Airport, maybe for an emergency landing there. But controller Jim Bohleber says, “No, he’s too fast and low, he’ll never make Newark.” [NEWSDAY, 9/10/2002] The controllers start speculating what Flight 175 is aiming for, with one of them guessing the Statue of Liberty. [VANITY FAIR, 8/1/2006] They are astonished at the extraordinary rate at which it is descending (see (8:58 a.m.-9:03 a.m.) September 11, 2001). A controller counts down its altitude, “Eight, six, four” thousand feet, and then says, “My god, he’s in the ground in the next step.” But someone else at the center says, “No, that’s the Trade Center right there.” [THE LEARNING CHANNEL, 2005] But, according to the 9/11 Commission, the New York Center does not notify NORAD’s Northeast Air Defense Sector (NEADS) about Flight 175 until 9:03 a.m., the same time as it crashes into the South Tower (see (9:03 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 23] Workers at the crisis center at United Airlines’ headquarters outside Chicago, also closely watch Flight 175 head into New York City on radar. [USA TODAY, 8/13/2002] Entity Tags: New York Air Route Traffic Control Center, Jim Bohleber Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

Page 30 of 64 (6374 events) (8:57 a.m.) September 11, 2001: Fire Department Advice to Evacuate WTC Tower Fails to Reach People Inside

People inside the World Trade Center flee down a stairway. [Source: Shannon Stapleton] By 8:57 a.m., fire department commanders at WTC Tower One advise Port Authority police and building personnel to evacuate Tower Two. According to the 9/11 Commission, the reason for this is not concern of a possible second plane, but because the fire chiefs judge the impact of the plane into the North Tower to have made the entire WTC complex unsafe. However, there is no evidence that this advice is communicated effectively to the building personnel in Tower Two. When an announcement is made to evacuate at 9:02 a.m. (one minute before the building is hit), it does not direct everyone to evacuate, and advises only that everyone may wish to start an orderly evacuation if warranted by conditions on their floor. [9/11 COMMISSION, 5/19/2004; 9/11 COMMISSION, 7/24/2004, PP. 287 AND 290] Entity Tags: World Trade Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175, World Trade Center

8:58 a.m. September 11, 2001: Indianapolis Center Informs American Airlines of Loss of Contact with Flight 77 An air traffic controller at the FAA’s Indianapolis Center contacts the American Airlines dispatch office in Texas, and informs it that contact has been lost with Flight 77. The controller is a sector radar associate, whose job is to help with hand-offs and to coordinate with other sectors and facilities. He speaks to American Airlines dispatcher Jim McDonnell. [9/11 COMMISSION, 8/26/2004, PP. 30 ; SPENCER, 2008, PP. 63] The controller begins, “This is Indianapolis Center trying to get a hold of American 77.” McDonnell asks for clarification, “Who you trying to get a hold of?” and the controller replies: “American 77.… On frequency 120.27.… We were talking to him and all of a sudden it just, uh…” McDonnell interjects: “Okay, all right. We’ll get a hold of him for you.” The call comes to an abrupt end and the controller then continues trying to contact Flight 77. [NEW YORK TIMES, 10/16/2001; SPENCER, 2008, PP. 63-64] Soon after this call, American Airlines’ executive vice president of operations, Gerard Arpey, will give an order to stop all American flight takeoffs in the Northeast US (see Between 9:00 a.m. and 9:10 a.m. September 11, 2001). By 8:59 a.m., American Airlines begins attempts to contact Flight 77 using ACARS (a digital communications system used primarily for aircraft-to-airline messages). Within minutes, some time between 9:00 a.m. and 9:10 a.m., American will get word that United Airlines also has lost contact with a missing airliner (presumably Flight 175). When reports of the second WTC crash come through after 9:03 a.m., one manager will mistakenly shout, “How did 77 get to New York and we didn’t know it?” [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 7/24/2004, PP. 454; 9/11 COMMISSION, 8/26/2004, PP. 31 ] The sector radar associate at the Indianapolis Center will call American Airlines again about Flight 77 at 9:02, and again speak with McDonnell (see 9:02 a.m. September 11, 2001). [NEW YORK TIMES, 10/16/2001] Entity Tags: American Airlines, Indianapolis Air Route Traffic Control Center, Jim McDonnell Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight AA 77

(8:58 a.m.-9:03 a.m.) September 11, 2001: Controllers Watch Flight 175 Descending 10,000 Feet per Minute Air traffic controllers at the FAA’s New York Center who are watching Flight 175 on the radar screen (see (8:57 a.m.-9:03 a.m.) September 11, 2001) see the aircraft descending at an astonishing rate of up to 10,000 feet per minute. [THE LEARNING CHANNEL, 2005] From 8:58 a.m., Flight 175 is constantly descending toward New York. [NATIONAL TRANSPORTATION SAFETY BOARD, 2/19/2002 ] One of the New York Center controllers, Jim Bohleber, is looking at his radar scope and calls out the plane’s rate of descent every 12 seconds, each time the screen updates, saying: “It’s six thousand feet a minute. Now it’s eight. Now ten.” [NEWSDAY, 9/10/2002; VANITY FAIR, 8/1/2006] Dave Bottiglia, the controller responsible for monitoring Flight 175, will later comment that 10,000 feet per minute is “absolutely unheard of for a commercial jet. It is unbelievable for the passengers in the back to withstand that type of force as they’re descending. [The hijackers are] actually nosing the airplane down and doing what I would call a ‘power dive.’” [THE LEARNING CHANNEL, 2005] While Flight 175 is in this rapid descent, it heads directly into the paths of several other aircraft, and narrowly avoids a mid-air collision with flight Midex 7 (see (9:01 a.m.) September 11, 2001). [SPENCER, 2008, PP. 73-76] Entity Tags: Dave Bottiglia, Jim Bohleber, New York Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

8:58 a.m. September 11, 2001: Flight 175 Passenger Says Passengers Want to Do Something about Hijacking

Brian Sweeney. [Source: Family photo] Brian Sweeney, a passenger on Flight 175, calls his wife, but can only leave a message. “We’ve been hijacked, and it doesn’t look too good.” Then he calls his mother and tells her what is happening onboard. [HYANNIS NEWS, 9/13/2001; WASHINGTON POST, 9/21/2001] She recalls him saying, “They might come back here. I might have to go. We are going to try to do something about this.” She also recalls him identifying the hijackers as Middle Eastern. Then he tells his mother he loves her and hangs up the phone. The mother turns on the television and soon sees Flight 175 crash into the WTC. The 9/11 Commission later concludes that the Flight 175 passengers planned to storm the cockpit but did not have time before the plane crashed. [NEW YORK DAILY NEWS, 3/9/2004; CNN, 3/10/2004] Entity Tags: Brian Sweeney Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175, Alleged Passenger Phone Calls

8:59 a.m.-9:02 a.m. September 11, 2001: Orders Given to Evacuate WTC Buildings, But Not Heard by Fire Safety Director At 8:59 a.m., the Port Authority Police Department (PAPD) commanding officer of the World Trade Center complex calls for the evacuation of the North Tower and the South Tower, saying, “As soon as we’re able, I want to start a building evacuation, building one and building two, till we find out what caused this.” Thirty seconds later, the officer repeats his order, but this time calls for all the buildings in the WTC complex to be evacuated. At 9:02, he repeats this, saying, “Evacuate all buildings in the complex. You copy? All buildings in the complex.” However, his order is given over WTC police radio channel W, which cannot be heard by the deputy fire safety director in the South Tower. [BERGEN RECORD, 8/29/2003; 9/11 COMMISSION, 7/24/2004, PP. 293; NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY, 9/2005, PP. 28, 32 AND 200-202 ] Entity Tags: World Trade Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, World Trade Center

Shortly Before 9:00 a.m. September 11, 2001: United Airlines Learns about Flight 175 Hijacking

Jim Goodwin. [Source: Chicago Tribune] Rich Miles, the manager at the United Airlines System Operations Control (SOC) center just outside Chicago, receives a call from a supervisor at United’s maintenance office in San Francisco, informing him that Flight 175 has been reported as hijacked. [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 8/26/2004, PP. 22 ] The maintenance office received a call minutes earlier from a flight attendant on United 175, who said their plane had been hijacked (see 8:52 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 7-8] When the supervisor tells Miles about this, he initially responds, “No, the information we’re getting is that it was an American 757.” (The FAA has just informed United Airlines that the plane that hit the World Trade Center was a hijacked American Airlines 757 (see (Shortly After 8:48 a.m.) September 11, 2001).) But the supervisor insists, “No, we got a call from a flight attendant on 175.” [WALL STREET JOURNAL, 10/15/2001] Miles notifies his boss Bill Roy, the SOC director, about this information. Roy then contacts United’s CEO Jim Goodwin and its chief operating officer Andy Studdert, who are in a meeting at the airline’s headquarters, located next to the SOC. Roy then begins the process of activating the crisis center at the United headquarters, which will take about 30 minutes to complete. [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 1/27/2004; 9/11 COMMISSION, 8/26/2004, PP. 22 ] Entity Tags: Andy Studdert, Jim Goodwin, Rich Miles, United Airlines, Bill Roy Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 175

Shortly Before 9:00 a.m. September 11, 2001: Acting Joint Chiefs of Staff Chairman Learns of First Crash from Television

Air Force General Richard Myers, vice chairman of the Joint Chiefs of Staff, and acting chairman on 9/11. [Source: NORAD] According to his own account, Air Force General Richard Myers, the vice chairman of the Joint Chiefs of Staff, sees reports of the first WTC crash on television. Myers is acting chairman of the US military during the 9/11 crisis because Chairman of the Joint Chiefs of Staff Army General Henry Shelton is flying across the Atlantic for a NATO meeting in Europe. [ABC NEWS, 9/11/2002; AMERICAN FORCES PRESS SERVICE, 9/8/2006] Myers has a 9 o’clock appointment with Senator Max Cleland (D) in one of the Senate office buildings. He is heading into this meeting and sees a television in Cleland’s outer office showing the burning North Tower, with the commentator suggesting it has been hit by an airplane. [MSNBC, 9/11/2002] Myers later recalls, “They thought it was a small plane or something like that.” [ARMED FORCES RADIO AND TELEVISION SERVICE, 10/17/2001; AMERICAN FORCES PRESS SERVICE, 10/23/2001] He says, “And we’re standing around saying, ‘What in the world happened?’ I remember the day being beautiful. I said, ‘How could a pilot be that stupid, to hit a tower? I mean, what’—but then you think, ‘Well, whatever.’” So he goes ahead and walks into the meeting, and is with Cleland at the time the second tower is hit (see (Shortly After 9:03 a.m.) September 11, 2001). [COUNCIL ON FOREIGN RELATIONS, 6/29/2006] On several occasions, Cleland will confirm that Myers had this meeting with him. [US CONGRESS, 9/13/2001; CNN, 11/20/2001; ATLANTA JOURNAL-CONSTITUTION, 6/16/2003] But counterterrorism “tsar” Richard Clarke seems to contradict this account. He claims that, when he joins a video teleconference shortly after arriving at the White House, he sees Myers on screen, indicating that Myers is at the Pentagon rather than with Cleland (see (9:10 a.m.) September 11, 2001). [CLARKE, 2004, PP. 1-3] Entity Tags: Richard A. Clarke, Henry Hugh Shelton, Max Cleland, Richard B. Myers Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events

Before 9:00 a.m. September 11, 2001: Offutt Air Force Base in Nebraska Is Directing Global Guardian Training Exercise

Admiral Richard Mies. [Source: Public domain] Offutt Air Force Base, near Omaha, Nebraska, appears to be the headquarters of the US Strategic Command (Stratcom) exercise Global Guardian that is “in full swing” when the 9/11 attacks begin. At least the director of the exercise, Admiral Richard Mies, commander in chief of Stratcom, is at Offutt this morning. Because of Global Guardian, bombers, missile crews, and submarines around America are all being directed from Stratcom’s command center, a steel and concrete reinforced bunker below Offutt. [BULLETIN OF THE ATOMIC SCIENTISTS, 11/12/1997; ASSOCIATED PRESS, 2/21/2002; OMAHA WORLD-HERALD, 2/27/2002; BBC, 9/1/2002; OMAHA WORLD-HERALD, 9/10/2002] This bunker is staffed with top personnel and they are at a heightened security mode because of the exercise. [ASSOCIATED PRESS, 2/21/2002; AIR FORCE WEATHER OBSERVER, 7/2002 ] Because of Global Guardian, three special military command aircraft with sophisticated communications equipment, based at Offutt, are up in the air the morning of 9/11. These E-4B National Airborne Operations Center planes—nicknamed “Doomsday” planes during the Cold War—are intended to control nuclear forces from the air in times of crisis. They are capable of acting as alternative command posts for top government officials from where they can direct US forces, execute war orders and coordinate the actions of civil authorities in times of national emergency. The Federal Advisory Committee (whose chairman is retired Lt. Gen. Brent Scowcroft) is aboard one of these Doomsday planes, being brought to Offutt to observe the exercise. Global Guardian will be cancelled some time after the second WTC tower is hit (see 9:11 a.m. September 11, 2001), with the battle staff at Offutt switching to “real-world mode.” However, even after Global Guardian is called off, the three E-4Bs will remain airborne. Also on this morning, a small group of business leaders are at Offutt because of a charity fundraiser event due to take place later in the day, hosted by the multi-billionaire Warren Buffett (see (8:45 a.m.-9:03 a.m.) September 11, 2001). [OMAHA WORLD-HERALD, 2/27/2002; AIR FORCE WEATHER OBSERVER, 7/2002 ; BBC, 9/1/2002; OMAHA WORLD-HERALD, 9/8/2002] Entity Tags: Global Guardian, Federal Advisory Committee, Brent Scowcroft, Richard Mies, US Strategic Command Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Training Exercises

Shortly Before 9:00 a.m. September 11, 2001: Two Otis Fighters Prepared for Training Mission over Ocean Weapons supervisor Jeff Isch’s team in the 102nd Fighter Wing at Otis Air National Guard Base, Cape Cod, Massachusetts, finishes loading dummy missiles onto two fighter jets that are going to fly a training mission over the Atlantic Ocean. Shortly after the second World Trade Center tower is hit at 9:03 a.m., the pilots will be called back. [CAPE COD TIMES, 9/8/2002] Six Jets Training over the Ocean - Around 15 minutes after the second crash, six fighters from Otis that are training over the Atlantic will be recalled to base (see (9:15 a.m.-9:35 a.m.) September 11, 2001). [CAPE COD TIMES, 9/11/2006; SPENCER, 2008, PP. 155] It is unclear whether these jets include the two that Isch’s team has prepared for takeoff, or whether those two aircraft have not yet taken off at the time the second tower is hit and their pilots are recalled. At 8:46 a.m., two F-15s launched from Otis in response to the first hijacking, of Flight 11 (see 8:46 a.m. September 11, 2001). [9/11 COMMISSION, 6/17/2004] One of the pilots of those F-15s, Daniel Nash, is reportedly standing in for the usual “alert” pilot, who is “scheduled for training” on this day. [CAPE COD TIMES, 8/21/2002] Unit's Mission Is to Protect Northeast US - According to its own statement, the 102nd Fighter Wing at Otis Air Base has aircraft and their crews “on continuous 24-hour, 365-day alert to guard our skies.” It says its “mission is to protect the Northeast United States from armed attack from another nation, terrorist attack, and activities such as smuggling, illicit drug activity, and illegal immigration.” Its large area of responsibility includes “the major industrial centers of Boston, New York, Philadelphia, Detroit, and all national command centers in Washington, DC.” [CAPE COD TIMES, 9/12/2001] The 102nd Fighter Wing is equipped with 18 F-15 Eagles, two of which are kept on 24-hour alert, ready to be in the air within five minutes (these were the two aircraft launched in response to Flight 11). [BOSTON GLOBE, 9/15/2001; CAPE COD TIMES, 9/21/2001] Entity Tags: 102nd Fighter Wing, Jeff Isch Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Training Exercises

Before 9:00 a.m. September 11, 2001: Army Base Outside New York Prepares for Terrorist Attack Exercise Staff at Fort Monmouth, an Army base in New Jersey located about 50 miles south of New York City, is preparing to hold a “disaster drill” to test emergency response capabilities to a fake chemical attack. The exercise, called Timely Alert II, is to involve various law enforcement agencies and emergency personnel, including Fort Monmouth firefighters and members of the New Jersey State Police. Personnel are to be deployed and measures taken as in a real emergency. A notice has been sent out, warning that anyone not conducting official business will be turned away from Fort Monmouth during the exercise. Soon after 9 a.m., the exercise director tells a group of participating volunteers that a hijacked plane has crashed into the World Trade Center. The participants pretend to be upset, believing this is just part of the simulation. When they see the live televised footage of the WTC attacks, some people at the base think it is an elaborate training video to accompany the exercise. One worker tells a fire department training officer: “You really outdid yourself this time.” Interestingly, the follow-up exercise held in July 2002 (Timely Alert III) does incorporate simulated television news reports to give participants the impression that the emergency is real. And in the first Timely Alert exercise, held on the base in January 2001, a call had come through of a supposed “real” bomb situation, but this “fortunately turned out to be a report related to a training aid being used during the exercise.” On 9/11, Fort Monmouth is geared to go into high-alert status as part of Timely Alert II. The exercise is called off once the base is alerted to the real attacks. [MONMOUTH MESSAGE, 2/9/2001; HUB, 9/21/2001; MONMOUTH MESSAGE, 9/21/2001; ASBURY PARK PRESS, 7/24/2002; MONMOUTH MESSAGE, 8/23/2002; US DEPARTMENT OF THE ARMY, 7/26/2003 ; MONMOUTH MESSAGE, 9/12/2003] Fort Monmouth is home to various Army, Defense Department, and other government agencies. The largest of these is the US Army’s Communications-Electronics Command (CECOM). CECOM serves to “develop, acquire, field, and sustain superior information technologies and integrated systems for America’s warfighters.” It is tasked with the “critical role of command, control, communications, computers, intelligence, surveillance, and reconnaissance (C4ISR).” [GLOBALSECURITY (.ORG), 10/21/2001; COMMUNICATIONS-ELECTRONICS COMMAND, 4/17/2002; US DEPARTMENT OF THE ARMY, 1/2003 ] Fort Monmouth services also directly assist in the emergency response later in the day. Its fire department deploys to Atlantic Highlands to assist passengers coming from Manhattan by ferry, and members of its Patterson Army Health Clinic are also sent out to help. Teams of CECOM experts from the base are later deployed to ground zero in New York with equipment capable of locating cellular phone transmissions within the ruins of the collapsed World Trade Center. Its explosive ordnance company is also deployed to assist authorities should they come across anything they think might be explosives, while digging through the debris in search of victims. [HUB, 9/21/2001; MONMOUTH MESSAGE, 9/21/2001] Entity Tags: World Trade Center, Army’s Communications-Electronics Command, Fort Monmouth, Timely Alert II Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Training Exercises