United Airlines Flight 93:9:40 a.m. - 9:50 a.m.

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(Between 9:40 and 10:00 a.m.) September 11, 2001: Johnstown Airport Control Tower Is Evacuated Following Reports of Approaching Plane
Johnstown-Cambria County Airport. [Source: JMSA Today] At some time shortly before 10 a.m.—as early as 9:40 a.m. according to one report—air traffic manager Dennis Fritz, in the control tower at Johnstown-Cambria County Airport, 70 miles east of Pittsburgh, receives a call from Cleveland Air Traffic Control reporting a large, suspicious aircraft about 20 miles south of them, descending below six thousand feet. Despite the clear day, Fritz and his colleagues can see no plane approaching through binoculars. Soon afterwards, in response to another call from Cleveland, Fritz orders trainees and custodial staff to evacuate the tower, yet he is still unable to see any plane approaching. Less than a minute later, though, Cleveland calls a third time, saying to disregard the evacuation: The plane has turned south and they have lost radar contact with it. [PITTSBURGH POST-GAZETTE, 9/12/2001; KNIGHT RIDDER, 9/13/2001; PITTSBURGH POST-GAZETTE, 10/28/2001; LONGMAN, 2002, PP. 197] Wells Morrison is the agent in charge of the FBI’s Mon Valley Resident Agency, a satellite of its Pittsburgh field office. He too receives a phone call informing him of this flight, though he doesn’t say whom it is from. He contacts the Johnstown FBI office and instructs its agents to head to the Johnstown Airport. [KASHURBA, 2002, PP. 109-110] Flight 93 crashes around 10:03 a.m. or soon thereafter (see (10:03 a.m.-10:10 a.m.) September 11, 2001), going down in a field just 14 miles south of Johnstown. [WASHINGTON POST, 9/13/2001] Entity Tags: Dennis Fritz, Wells Morrison Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93, Shanksville, Pennsylvania

(Between 9:40 a.m. and 10:35 a.m.) September 11, 2001: DC Air National Guard Pilots Authorized to Take Off and Briefed on Mission

Marc Sasseville. [Source: CBC] Four pilots with the District of Columbia Air National Guard (DCANG) at Andrews Air Force Base, near Washington, finally receive authorization to get airborne in their fighter jets, and are given instructions on their mission. The pilots are Lieutenant Colonel Marc Sasseville, Lieutenant Heather Penney Garcia, Captain Brandon Rasmussen, and Major Daniel Caine. Pilot Waiting 'for Somebody to Task Me with Something' - Rasmussen will later recall that, although he and his colleagues at the unit had been aware of the attacks in New York, it is only after the Pentagon is hit (see 9:37 a.m. September 11, 2001) that “we knew that we were going to be sticking around home and being quite busy.” And until the pilots are authorized to take off, he is “just kind of standing back, waiting for somebody to task me with something.” He will recall, “I was just waiting at the ops desk for someone to say, ‘Okay, we’ve been cleared to take off and go.’” Sasseville Briefs Other Pilots - Rasmussen says that, after Sasseville and Caine receive authorization from their wing commander to get airborne and to use missiles, Sasseville, who is the acting operations group commander, looks at Penney Garcia and says, “You’re flying with me, and [Caine] you’re flying with [Rasmussen], do suit up and get out there as quick as possible.” According to another account, Sasseville gives his three fellow pilots a short briefing, telling them: “I have no idea what’s going on, but we’re flying. Here’s our frequency. We’ll split up the area as we have to. Just defend as required. We’ll talk about the rest in the air.” [AVIATION WEEK AND SPACE TECHNOLOGY, 9/9/2002; FILSON, 2003, PP. 82-84; RASMUSSEN, 9/18/2003] Sasseville will recall, “There wasn’t a whole hell of a lot to talk about, because we didn’t know what was going on.” [VOGEL, 2007, PP. 446] Pilots Prepare to Fly - According to Rasmussen: “We were relieved to actually be given permission to go up and do something instead of feeling totally helpless. I mean we are fighter pilots, just like guard dogs chomping at the bit ready to go.” The four pilots run down the hallway and throw on their gear, grabbing their helmets, g-suits, and parachute harnesses, before heading to the operations desk to get their aircraft assignments. [AVIATION WEEK AND SPACE TECHNOLOGY, 9/9/2002; RASMUSSEN, 9/18/2003] Commander Gives Instructions - According to author Leslie Filson, before Sasseville and Penney Garcia head to their jets, Brigadier General David Wherley, the commander of the DC Air National Guard, gives them instructions, regarding their mission. As Wherley will later recall, “My translation of the rules [of engagement] to [Sasseville] was, ‘You have weapons free flight-lead control.’” [FILSON, 2003, PP. 82] “Weapons free” means the decision whether to shoot at a hostile aircraft rests with the lead pilot. [9/11 COMMISSION, 7/24/2004, PP. 44] Wherley says, “Do you understand what I’m asking you to do?” and both pilots respond, “Yes.” Wherley then tells them to be careful. “It was important for them to understand that this was weapons free,” he will recall. [FILSON, 2003, PP. 82] However, Sasseville will tell the 9/11 Commission that he does not remember receiving the rules of engagement he is supposed to follow until later on, after he has taken off. [9/11 COMMISSION, 3/8/2004 ] Jets Don't Launch until 10:42 and After - The exact times when the four pilots are authorized to get airborne and receive their mission instructions are unclear. But Sasseville and Penney Garcia will take off from Andrews at 10:42 a.m., with their planes armed only with guns, and no missiles (see 10:42 a.m. September 11, 2001). Rasmussen and Caine take off at 11:11 a.m., by which time their jets have been armed with missiles (see 11:11 a.m. September 11, 2001). [FILSON, 2003, PP. 82-84; 9/11 COMMISSION, 2004] Entity Tags: David Wherley, Daniel Caine, Heather Penney Garcia, Leslie Filson, District of Columbia Air National Guard, Marc Sasseville, Brandon Rasmussen Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

9:40 a.m. September 11, 2001: Langley Jets Directed toward Washington but Given Wrong Coordinates NORAD’s Northeast Air Defense Sector (NEADS) issues coordinates to the three F-16 fighter jets launched from Langley Air Force Base in Virginia (see (9:25 a.m.-9:30 a.m.) September 11, 2001), sending them to Washington. However, the fighters head off in the wrong direction, reportedly because NEADS has accidentally given them incorrect coordinates. [SPENCER, 2008, PP. 180-181] Communications Problems - The Langley AFB jets have already mistakenly been sent east over the ocean (see 9:30 a.m.-9:37 a.m. September 11, 2001). At 9:36 a.m., the NEADS mission crew commander ordered that they be directed toward the White House (see 9:36 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 27] However, weapons director Master Sergeant Steve Citino has been having difficulty communicating with the jets. According to author Lynn Spencer, “NEADS radio coverage east of Washington is poor, and the noise level on the [NEADS] operations floor has only been exacerbating the problem.” NEADS Issues Wrong Coordinates - Citino now forwards coordinates to the Langley jets, telling them to establish a combat air patrol over Washington. [SPENCER, 2008, PP. 180] Apparently, it is Tech. Sgt. Ronald Belluscio, a senior weapons director technician, who contacts the jets at this time, although he will claim he orders them specifically toward the Pentagon. He will say: “I jumped on a frequency, per the senior director, and was told to ask the Langley birds to vector over the Pentagon. I didn’t know it had been hit.” [FILSON, 2003, PP. 65] However, Citino has apparently given out the wrong coordinates. According to Spencer, “He inadvertently transposed two of the coordinates, and the F-16s turned onto a flight path that would take them 60 miles southwest of Washington.” Aircraft Instrument Malfunctioning - What is more, as soon as the Langley jets turn onto their new heading, lead pilot Major Dean Eckmann has a problem with his aircraft. The bearing pointer on its horizontal situation indicator (HSI)—the instrument that shows a plane’s position relative to its intended destination—freezes. Eckmann therefore has to get the heading from one of the other Langley pilots, Captain Craig Borgstrom. Shortly after sending the three jets in the wrong direction, Citino will contact them again with the correct coordinates (see (Between 9:41 a.m. and 9:50 a.m.) September 11, 2001). [SPENCER, 2008, PP. 180-181] Entity Tags: Craig Borgstrom, Ronald Belluscio, Dean Eckmann, Steve Citino Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

9:40 a.m.-9:41 a.m. September 11, 2001: Airline Dispatcher Again Warns Flight 93 to Secure Cockpit United Airlines flight dispatcher Ed Ballinger sends two messages to Flight 93, which he is monitoring, warning its pilots (who in fact are no longer in control of the plane) to secure the cockpit. At 9:40, he sends the text message to Flight 93: “High security alert. Secure cockpit. Two airliner hit NY Trade Center. And 1 aircraft in IAD missing. And one in EWR missing… too. UAL 175/93 missing.” A minute later, he again sends this message to Flight 93, but with “UAL 175/93 found” added at the end. [9/11 COMMISSION, 8/26/2004, PP. 43 ] “IAD” is the code for Washington’s Dulles International Airport, from where Flight 77 took off, while “EWR” is the code for Newark Airport, from where Flight 93 took off, so presumably it is these missing aircraft that Ballinger is referring to. [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ] Ballinger sent previous warning messages to Flight 93 earlier on, telling it to “Beware any cockpit intrusion” at 9:23 (see 9:23 a.m.-9:26 a.m. September 11, 2001), and to “Secure cockpit” at 9:33 (see 9:32 a.m.-9:33 a.m. September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 37 AND 39 ] Entity Tags: Ed Ballinger Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

9:40 a.m. September 11, 2001: Cleveland Center Notifies Regional Operations Center about Flight 93 The FAA’s Cleveland Center notifies the FAA’s Great Lakes Regional Operations Center about the screams and statements it heard from an unknown origin, but that are believed to have come from Flight 93. These transmissions were heard between 9:28 and 9:39 (see (9:28 a.m.) September 11, 2001, (9:32 a.m.) September 11, 2001 and (9:39 a.m.) September 11, 2001). [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ] The FAA’s Herndon Command Center and Washington headquarters were alerted to Flight 93 several minutes earlier (see 9:34 a.m. September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 39 ] Entity Tags: Cleveland Air Route Traffic Control Center, Federal Aviation Administration Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

(9:40 a.m.) September 11, 2001: FAA Command Center Identifies Ten Possible Hijacked Planes Newark, New Jersey, air traffic controller Bob Varcadipane is talking on the phone with the FAA Command Center. He is told that the Command Center is still suspicious of at least ten planes for one reason or another, all possible hijackings. [MSNBC, 9/11/2002] Entity Tags: Federal Aviation Administration, Bob Varcadipane Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

(9:40 a.m.) September 11, 2001: Flight 93 Transponder Signal Turned Off; Flight Still Closely Tracked The transponder signal from Flight 93 ceases. [CNN, 9/17/2001; MSNBC, 9/3/2002; MSNBC, 9/11/2002; 9/11 COMMISSION, 6/17/2004] However, the plane can be—and is—tracked using primary radar by Cleveland flight controllers and at United headquarters. Altitude can no longer be determined, except by visual sightings from other aircraft. The plane’s speed begins to vary wildly, fluctuating between 600 and 400 mph before eventually settling around 400 mph. [LONGMAN, 2002, PP. 77, 214; 9/11 COMMISSION, 6/17/2004] Entity Tags: United Airlines, Cleveland Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

9:41 a.m.-9:48 a.m. September 11, 2001: FAA Command Center Notifies FAA Headquarters about Flight 93 Problems The FAA’s Command Center in Herndon, Virginia, provides updates to FAA headquarters in Washington, DC, about the problems with Flight 93. At 9:41 a.m., John White, a manager at the Command Center, is talking to Doug Davis, the special assistant for technical operations in air traffic services at FAA headquarters. White says that Flight 93 has reversed course from its intended flight path (see (9:36 a.m.) September 11, 2001), its transponder signal has been lost (see (9:40 a.m.) September 11, 2001), and it is now descending and heading east. From 9:42 a.m., one of the Command Center managers (exactly who is unstated) gives the headquarters several updates on Flight 93’s progress and location. At 9:46 a.m., White tells Jeff Griffith, the FAA’s deputy director of air traffic, that Flight 93 is “29 minutes out of Washington, DC, and tracking toward us.” Two minutes later, in another conversation with Griffith, White confirms that Flight 93 has reversed course and is heading toward Washington. [FEDERAL AVIATION ADMINISTRATION, 10/21/2002; 9/11 COMMISSION, 8/26/2004, PP. 43-44 ] Entity Tags: Doug Davis, Federal Aviation Administration, Jeff Griffith, John White Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

(Between 9:41 a.m. and 9:50 a.m.) September 11, 2001: Langley Jets Heading in Wrong Direction, Redirected to Washington A weapons director at NORAD’s Northeast Air Defense Sector (NEADS) notices that the three F-16s launched from Langley Air Force Base (see (9:25 a.m.-9:30 a.m.) September 11, 2001) are going in the wrong direction, and so he contacts them to get them on the correct course. Citino Thinks FAA Has Redirected Fighters - The weapons director, Master Sergeant Steve Citino, recently forwarded coordinates to the jets, sending them to Washington, DC. However, according to author Lynn Spencer, he inadvertently gave them incorrect coordinates (see 9:40 a.m. September 11, 2001). Now, shortly afterwards, Citino notices that the jets are going in the wrong direction. However, he does not realize his mistake with the coordinates, and instead assumes that the FAA’s Washington Center has redirected the jets so as to avoid air traffic. [SPENCER, 2008, PP. 180-181] He makes this assumption even though NEADS recently declared AFIO (Authorization for Interceptor Operations) for Washington airspace, thereby giving the military authority over the FAA for that airspace (see 9:36 a.m. September 11, 2001). [SPENCER, 2008, PP. 113, 150] Fighters Given Correct Destination - Citino radios one of the three Langley AFB pilots, Captain Craig Borgstrom, and gives him the correct course heading. Citino adds: “Just to reiterate. You are under AFIO control! Take all direction from Huntress!” (“Huntress” is the call sign for NEADS.) Borgstrom acknowledges the order, but mentions that the new heading conflicts with the coordinates he has just been given. He says, “We’re showing a CAP [combat air patrol] point of 250 [heading], 20 miles.” Citino snaps back at him: “Negative! That’s incorrect! The CAP is 312, 20 miles!” Borgstrom then relays the correct coordinates to his lead pilot, Major Dean Eckmann, and the three Langley jets set off toward their new destination. [SPENCER, 2008, PP. 181] Entity Tags: Northeast Air Defense Sector, Craig Borgstrom, Steve Citino, Dean Eckmann Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

(Shortly After 9:40 a.m.) September 11, 2001: DC Air National Guard Commander Wherley Wants Orders from Someone More Senior before He Will Launch Fighters Brigadier General David Wherley, the commander of the District of Columbia Air National Guard (DCANG), speaks to a Secret Service agent over the phone, but declines the agent’s request to launch DCANG fighter jets without first receiving an order to do so from someone more senior. [SPENCER, 2008, PP. 184] Wherley Takes over Call - Wherley has just arrived at the headquarters of the DCANG’s 121st Fighter Squadron at Andrews Air Force Base, near Washington (see (Shortly After 9:39 a.m.) September 11, 2001). At the operations desk there, Major Daniel Caine passed Wherley a phone he was talking over, before heading off to prepare to get airborne. [FILSON, 2003, PP. 78; VOGEL, 2007, PP. 445] Caller Wants Jets over Washington - Wherley finds that the caller Caine was speaking with is from the Secret Service. They want the DCANG to put up a combat air patrol (CAP) over Washington. But, according to author Lynn Spencer: “Wherley knows that there has never been a CAP anywhere over this country, much less over Washington. Such a request—coming from someone not even in the military—is unheard of.” Wherley understands the power of the Secret Service, and knows that with its responsibility to protect the president it clearly has some authority over other agencies, including the military. “But still, such an order from a Secret Service agent seems rather far-reaching.” He therefore tells the caller, “I would feel more comfortable receiving such an order from someone higher in the chain of command, preferably in the military.” Wherley Told to Call 'Operations Center' - According to Spencer, the agent gives Wherley “a phone number and tells him to call over to the White House Operations Center, where Vice President [Dick] Cheney has been ushered.” [SPENCER, 2008, PP. 184] Presumably the “Operations Center” is the Presidential Emergency Operations Center (PEOC) below the White House, where Cheney is evacuated to by his Secret Service agents (see (9:10 a.m.) September 11, 2001). [ABC NEWS, 9/14/2002; 9/11 COMMISSION, 7/24/2004, PP. 39-40] However, other accounts, including Wherley’s interview with the 9/11 Commission, will state that Wherley subsequently calls someone at the Secret Service’s White House Joint Operations Center (JOC), not the PEOC (see (9:45 a.m.) September 11, 2001). [FILSON, 2003, PP. 79; 9/11 COMMISSION, 8/28/2003] (Wherley’s current call is also with an agent at the JOC. [9/11 COMMISSION, 3/8/2004 ; 9/11 COMMISSION, 3/11/2004 ] ) Entity Tags: District of Columbia Air National Guard, David Wherley, Secret Service Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

(9:41 a.m.) September 11, 2001: FBI Agent Already Aware of Flight 93 Hijacking

Greg Callahan. [Source: NBC News] Newark, New Jersey, flight controller Greg Callahan is talking on the phone to an FBI agent. The agent says about Flight 93: “We suspect that this aircraft has now been taken over by hostile forces.” The agent describes the sharp turn it has made over eastern Ohio and that it is now heading back over southwestern Pennsylvania. Callahan says he could tell the plane is on a course for Washington. [MSNBC, 9/11/2002] The FBI has been in contact with Deena Burnett and informed of what her husband, Flight 93 passenger Tom Burnett, has been saying since at least 9:34 a.m. (see 9:34 a.m. September 11, 2001) [LONGMAN, 2002, PP. 110] It is unclear where in the chain of command details of these Flight 93 calls reach, and the 9/11 Commission has not clarified the issue of what the FBI knew and when. Entity Tags: Tom Burnett, Federal Bureau of Investigation, Deena Burnett, Greg Callahan Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

(9:41 a.m.-10:06 a.m.) September 11, 2001: Cleveland Controller Tracks Flight 93 Cleveland Center flight controller Bill Keaton is responsible for guiding high-altitude flights in the airspace where Flight 93 turned off its transponder (see (9:40 a.m.) September 11, 2001). After its transponder goes off, he follows Flight 93 on his radar scope as it travels across his sector, headed toward Washington, DC, and is instructed not to let any other aircraft come within 20 miles of it. Because its transponder is off, he cannot tell the plane’s altitude. He sees it disappear from his scope at the time it crashes. [USA TODAY, 8/11/2002; CLEVELAND FREE TIMES, 9/6/2006] Entity Tags: Bill Keaton Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

After 9:40 a.m. September 11, 2001: NEADS Talks to Cleveland Flight Control about Hijacking, United 93 Not Mentioned After learning that Delta flight 1989 may have been hijacked from Boston flight control (see 9:39 a.m. September 11, 2001), NEADS calls Cleveland flight control, which is handling the flight, to discuss this. [9/11 COMMISSION, 7/24/2004, PP. 14] Although Cleveland flight control has been aware that United 93 has been hijacked since before 9:30, it apparently fails to mention this to NEADS. According to the 9/11 Commission, the NMCC is not notified of United 93’s hijacking until 10:03 (see 10:03 a.m. September 11, 2001). Entity Tags: Cleveland Air Route Traffic Control Center, Northeast Air Defense Sector Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

9:42 a.m. September 11, 2001: Passenger Mark Bingham Tells of Bomb Threat on Flight 93

Mark Bingham. [Source: Family photo] From Flight 93, Mark Bingham calls his mother and says, “I’m on a flight from Newark to San Francisco and there are three guys who have taken over the plane and they say they have a bomb.” [PITTSBURGH POST-GAZETTE, 10/28/2001] In an alternate version, he says, “I’m in the air, I’m calling you on the Airfone. I’m calling you from the plane. We’ve been taken over. There are three men that say they have a bomb.” [TORONTO SUN, 9/16/2001; BOSTON GLOBE, 11/23/2001] Entity Tags: Mark Bingham Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93, Key Day of 9/11 Events, Alleged Passenger Phone Calls

9:43 a.m. September 11, 2001: Flight 93 Passenger Todd Beamer Reaches Phone Operator

Lisa Jefferson. [Source: Lisa Jefferson] Flight 93 passenger Todd Beamer reaches a GTE operator using one of the plane’s seatback phones. He had tried using his credit card on the phone, but been unable to get authorization, so his call is routed to a customer service center in the Chicago area. [NEWSWEEK, 9/22/2001; PITTSBURGH POST-GAZETTE, 10/28/2001; LONGMAN, 2002, PP. 198-199; US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006, PP. 11 ] Beamer initially reaches operator Phyllis Johnson, who calls customer service supervisor Lisa Jefferson over and informs her of the call. As Jefferson later recalls, “I asked [Johnson] information that I needed to report to our surveillance center. And by the time I came back, she appeared to be traumatized, and that’s when I told her I would take the call over… She was just dazed.” Having immediately contacted the FBI, airline security, and GTE operations personnel, Jefferson gets on the line and speaks to Beamer for the next 13 minutes (see 9:45 a.m.-9:58 a.m. September 11, 2001). [PITTSBURGH POST-GAZETTE, 9/22/2001; ORLANDO SENTINEL, 9/5/2002; BELIEFNET (.COM), 2006] She later informs Beamer’s wife Lisa, “[I]t was a miracle that Todd’s call hadn’t been disconnected. Because of the enormous number of calls that day, the GTE systems overloaded and lines were being disconnected all around her… She kept thinking, This call is going to get dropped! Yet Todd stayed connected… all the way to the end.” [BEAMER AND ABRAHAM, 2002, PP. 217] According to journalist and author Jere Longman, “GTE-Verizon [does] not routinely tape its telephone calls. As a supervisor, [Jefferson] would have been the one to monitor the taping, but she did not want to risk losing the call.” [LONGMAN, 2002, PP. 199] Yet an early article in the Pittsburgh Post-Gazette will claim that, “because it was to an operator,” Beamer’s call “was tape-recorded.” [PITTSBURGH POST-GAZETTE, 9/19/2001] Lisa Beamer will only be informed of her husband’s call from Flight 93 three days later, and be read a summary of it written by Jefferson (see September 14, 2001). [NEWSWEEK, 12/3/2001] Entity Tags: Federal Bureau of Investigation, Phyllis Johnson, Lisa Jefferson, Todd Beamer Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls

9:44 a.m. September 11, 2001: NMCC Conference Thinks Flight 1989, Not Flight 93, Is Fourth Hijack NORAD briefs the NMCC teleconference on the possible hijacking of Delta Flight 1989. Four minutes later, a representative from the White House bunker containing Vice President Cheney asks if there are any indications of other hijacked planes. Captain Charles Leidig, temporarily in charge of the NMCC, mentions the Delta Flight and comments, “that would be the fourth possible hijack.” Flight 1989 is in the same general Ohio region as Flight 93, but NORAD doesn’t scramble fighters toward either plane at this time. [9/11 COMMISSION, 6/17/2004] Entity Tags: National Military Command Center, North American Aerospace Defense Command, Charles Leidig, Richard (“Dick”) Cheney Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

9:44 a.m.-9:51 a.m. September 11, 2001: Pittsburgh Airport Control Tower Evacuated due to Concerns over Approaching Flight 93 The air traffic control tower at Pittsburgh International Airport is evacuated, because of concerns that Flight 93, which is heading in the direction of the airport, could crash into it. [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ; PITTSBURGH POST-GAZETTE, 9/23/2001; FEDERAL AVIATION ADMINISTRATION, 3/21/2002, PP. 11-13 ; LANCASTER NEW ERA, 11/3/2006] Cleveland Center Notifies Pittsburgh Tower - At 9:44 a.m., an air traffic controller at the FAA’s Cleveland Center calls the Pittsburgh Airport control tower and notifies it of the loss of radio contact with Flight 93, and the loss of a secondary radar return from that aircraft (see (9:40 a.m.) September 11, 2001). The Cleveland Center controller also says Flight 93 has made an unanticipated turn (see (9:36 a.m.) September 11, 2001), and its flight path will take it close to Pittsburgh Airport, if not directly over it. [FEDERAL AVIATION ADMINISTRATION, 3/21/2002, PP. 11-12 ] The controller at the Pittsburgh tower who answers the call, apparently Paul Delfine, begins tracking Flight 93’s primary target on radar, and calls over his operations supervisor, Mal Fuller. [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ; LANCASTER NEW ERA, 11/3/2006] Supervisor Orders Evacuation - Delfine points to a plane—which Fuller only later learns is Flight 93—on a radar scope. He tells Fuller it was hijacked over Cleveland, and controllers don’t know where it is heading. Fuller will later recall: “In two sweeps of the radar, I could tell it was going very fast. It was headed directly for the control tower.” Fuller is aware of the attacks on the World Trade Center and the Pentagon, and, at 9:49, gives the order, “Evacuate the facility.” [PITTSBURGH POST-GAZETTE, 9/23/2001; LANCASTER NEW ERA, 11/3/2006] By 9:51, the facility has been evacuated. [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ] However, one controller refuses to leave his post and remains in the tower. [SPENCER, 2008, PP. 193-194] Employees Do Not See Flight 93 Overhead - Some of the evacuated employees are so upset that they immediately head home. Others mill around in a parking lot. Fuller will later guess that Flight 93 passed directly overhead as he was heading outside, but he assumes it was too high for anyone to see it. He will recall: “We watched and watched and watched. We never saw anything.” [LANCASTER NEW ERA, 11/3/2006] Controllers Return to Facility - Minutes after evacuating, at 9:56 a small number of tower controllers will volunteer to return to their facility. Once back inside, they find that Flight 93’s track is no longer visible on their radar screens. At 10:05 a.m., tower personnel will contact the FAA’s Herndon Command Center to explain why they evacuated. They say they did so because there had been an aircraft, thought to be Flight 93, which appeared to be on a collision course with the tower, and this aircraft allegedly had a bomb on board. [FEDERAL AVIATION ADMINISTRATION, 9/17/2001 ; FEDERAL AVIATION ADMINISTRATION, 3/21/2002, PP. 12-13 ] Around the time the Pittsburgh Airport control tower evacuates, while Flight 93 is heading east, NEADS battle commander Colonel Robert Marr hears that the FAA’s Cleveland Center is being evacuated (see (Between 9:45 a.m. and 12:00 p.m.) September 11, 2001). [FILSON, 2003, PP. 73] Entity Tags: Paul Delfine, Pittsburgh International Airport, Cleveland Air Route Traffic Control Center, Mal Fuller Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

9:45 a.m. September 11, 2001: Tom Burnett Makes Third Call; Says Flight 93 Passengers Are Making Plans to Defeat Hijackers Flight 93 passenger Tom Burnett calls his wife Deena Burnett for the third time. She is able to determine that he is using his cell phone, as the caller identification shows his number. [FEDERAL BUREAU OF INVESTIGATION, 9/11/2001 ] She had just seen the television reports about the Pentagon being hit, and mistakenly thought Tom’s plane had crashed into it. [LONGMAN, 2002, PP. 111] She asks, “Tom, you’re okay?” but he replies, “No, I’m not.” Deena tells him, “They just hit the Pentagon.” She hears him repeating this information to people around him. She continues: “They think five airplanes have been hijacked. One is still on the ground. They believe all of them are commercial planes. I haven’t heard them say which airline, but all of them have originated on the East Coast.” She doesn’t know who is involved in the attacks. [SACRAMENTO BEE, 9/11/2002; BURNETT AND GIOMBETTI, 2006, PP. 65-66] The hijackers had earlier told the passengers there was a bomb on Flight 93 (see 9:27 a.m. September 11, 2001). [FEDERAL BUREAU OF INVESTIGATION, 9/11/2001 ; LONGMAN, 2002, PP. 107] But now Tom appears to doubt this. He asks Deena, “What is the probability of them having a bomb on board?” He then answers himself: “I don’t think they have one. I think they’re just telling us that for crowd control.” Based on her experience as a former flight attendant, Deena says, “A plane can survive a bomb if it’s in the right place.” Tom continues: “[The hijackers are] talking about crashing this plane into the ground. We have to do something. I’m putting a plan together.” He says “several people” are helping him. “There’s a group of us.” Deena is surprised, but reassured, at her husband’s calmness. She will recall that it is as if he were at work, “sitting at his desk, and we were having a regular conversation.” He tells her he will call back, and then hangs up. A policeman then arrives at Deena Burnett’s house, no doubt in response to her earlier 911 call (see 9:31 a.m.-9:34 a.m. September 11, 2001), and follows her inside. [SACRAMENTO BEE, 9/11/2002; BURNETT AND GIOMBETTI, 2006, PP. 66] Entity Tags: Tom Burnett, Deena Burnett Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls

9:45 a.m. September 11, 2001: Flight 93 Hijackers Want ‘Pilot’ Brought Back Into Cockpit According to the later-recovered Flight 93 cockpit voice recording, around this time one hijacker in the cockpit says to another, “Let the guys in now.” A hijacker says, “Should we let the guys in?” and another says, “Inform them, and tell him to talk to the pilot. Bring the pilot back.” It’s not clear if this is a reference to an original pilot or a hijacker pilot. According to one description of passenger Todd Beamer’s call from the plane, a flight attendant can be overheard in the background saying that two men lying on the floor in first class are the plane’s captain and co-pilot, indicating that they are already dead (see 9:45 a.m.-9:58 a.m. September 11, 2001). But it is not possible to determine the fate of the two pilots from the cockpit voice recording, and investigators will be unsure as to whether they were killed or allowed to live. [LONGMAN, 2002, PP. 199 AND 208-209; ASSOCIATED PRESS, 4/12/2006] Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

(9:45 a.m.) September 11, 2001: White House Evacuated after Secret Service Learns of Plane en Route to Washington

Secret Service with automatic weapons directing people away from the White House. [Source: Associated Press] The White House is evacuated after the Secret Service receives what the Associated Press describes as a credible threat of a terrorist attack against it. [ASSOCIATED PRESS, 2001 ; CNN, 9/11/2001; CNN, 9/12/2001] Minutes earlier, in the White House Situation Room, Secret Service Director Brian Stafford informed counterterrorism “tsar” Richard Clarke that an aircraft was heading in their direction, and said he was going to order the evacuation of the White House (see (9:37 a.m.) September 11, 2001). [CLARKE, 2004, PP. 7] The Secret Service learned of this aircraft by monitoring radar and over an open line with the FAA (the “hijack net”), which enable them to receive real time information about the hijacked aircraft. The Secret Service, which has been using an air surveillance system called Tigerwall for some time (see (September 2000 and after)), tracks both American 77 and United 93 as they approach Washington and assumes the White House is a target. Secret Service agent Barbara Riggs will later say, “The Secret Service prepared to defend the facility,” although the precise nature of the preparations is unclear. [NEW YORK TIMES, 9/12/2001; MSNBC, 9/22/2001; DAILY TELEGRAPH, 12/16/2001; WASHINGTON POST, 1/27/2002; ASSOCIATED PRESS, 8/21/2002; 9/11 COMMISSION, 6/17/2004; PCCW NEWSLETTER, 3/2006] A slow and orderly evacuation of the White House had in fact begun earlier on (see (9:22 a.m.) September 11, 2001). But now the Secret Service orders people to run so as to evacuate faster. [CNN, 9/11/2001; ABC NEWS, 9/11/2002] Entity Tags: Barbara Riggs, Secret Service Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight UA 93

(9:45 a.m.) September 11, 2001: DC Air National Guard Commander Wherley Calls Secret Service Operations Center, Wants Instructions for Fighters Brigadier General David Wherley, the commander of the District of Columbia Air National Guard (DCANG) at Andrews Air Force Base, near Washington, calls the Secret Service at the White House, seeking instructions from someone senior—preferably a military person—to launch his fighter jets, but the only people available are Secret Service agents. [FILSON, 2003, PP. 79; SPENCER, 2008, PP. 184-185] Wherley Calls Joint Operations Center - Wherley has just spoken over the phone with a Secret Service agent. After he asked to talk to “someone higher in the chain of command, preferably in the military,” the agent gave him a number at the White House to call (see (Shortly After 9:40 a.m.) September 11, 2001). [SPENCER, 2008, PP. 184] Wherley now calls the Secret Service’s White House Joint Operations Center. He will later recall making this call “while watching TV footage of employees evacuating the White House complex.” [FILSON, 2003, PP. 79; 9/11 COMMISSION, 8/28/2003] This would mean he makes it at around 9:45 a.m., when people start running from the White House, or shortly after (see (9:45 a.m.) September 11, 2001). [CNN, 9/11/2001; CNN, 9/12/2001] Delay before Call Answered - It takes some time before anyone answers the call. [SPENCER, 2008, PP. 184] According to Wherley, “the phone rings about eight times before somebody picks up.” [FILSON, 2003, PP. 79] The Secret Service agent that answers is Kenneth Beauchamp. Wherley knows Beauchamp from other routine work with the DC Air National Guard. [9/11 COMMISSION, 8/28/2003] Beauchamp had spoken to DCANG officer Major Daniel Caine earlier on and told him the Secret Service did not require help from his unit (see (Between 9:05 a.m. and 9:32 a.m.) September 11, 2001). [9/11 COMMISSION, 3/8/2004 ; SPENCER, 2008, PP. 124] Beauchamp Requests Fighters - But now Beauchamp asks Wherley to launch aircraft to protect Washington. He implores: “We want you to put a CAP [combat air patrol] up over the city. We need some fighters now.” However, Wherley is reportedly “not very comfortable taking orders from a Secret Service agent. That’s just not how things are done.” He wants to “speak to someone a little higher up the food chain,” and asks, “Is there anybody else there from the military available to talk?” [9/11 COMMISSION, 8/28/2003; SPENCER, 2008, PP. 185] But, as Wherley will later comment, “[T]hey have nobody in uniform, it was all Secret Service people and a team communicating with the president.” [FILSON, 2003, PP. 79] Wherley therefore decides he will accept orders from the Secret Service, and says to Beauchamp: “Okay, then. What exactly do they want me to do?” [SPENCER, 2008, PP. 185] Wherley Wants Precise Instructions - Wherley wants specific instructions about setting up a CAP over Washington, and Secret Service agents at the White House will work hard to get these for him. He will wait until senior agent Becky Ediger comes on the line and gives him the information he needs (see (10:15 a.m.) September 11, 2001). [FILSON, 2003, PP. 79; 9/11 COMMISSION, 8/28/2003; WALL STREET JOURNAL, 3/22/2004 ; SPENCER, 2008, PP. 218] Wherley will reportedly receive the instructions for his pilots “within a half-hour.” [WASHINGTON POST, 4/8/2002] Entity Tags: Secret Service, Kenneth Beauchamp, District of Columbia Air National Guard, David Wherley Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

9:45 a.m. September 11, 2001: NEADS Tells FAA’s Cleveland Center that Delta 1989 Is a Confirmed Hijack, Controller Disagrees The FAA’s Cleveland Center receives a call from NORAD’s Northeast Air Defense Sector (NEADS), incorrectly notifying it that Delta Air Lines Flight 1989 is a confirmed hijacking. A supervisor then rushes around the center, informing all the controllers and managers of this. [9/11 COMMISSION, 10/2/2003 ; 9/11 COMMISSION, 10/2/2003 ; 9/11 COMMISSION, 2004] Cleveland Realized Delta 1989 Not Hijacked - At around 9:30 a.m., Cleveland Center air traffic controllers heard the sounds from Flight 93 as it was being hijacked, but initially thought these came from Delta 1989 (see (9:28 a.m.-9:33 a.m.) September 11, 2001). [USA TODAY, 8/13/2002] Due to the Delta pilots’ normal responses to subsequent radio transmissions, John Werth—the controller monitoring both flights—concluded that the hijacked aircraft was in fact Flight 93. [9/11 COMMISSION, 10/1/2003 ; USA TODAY, 9/11/2008] However, at around 9:39, the FAA’s Boston Center guessed that Delta 1989 might be hijacked and called NEADS to report the plane as a possible hijacking (see 9:39 a.m. September 11, 2001). [9/11 COMMISSION, 2004; 9/11 COMMISSION, 7/24/2004, PP. 28] NEADS then begins alerting FAA centers of this. [VANITY FAIR, 8/1/2006] NEADS Calls Cleveland Center - Greg Dukeman, the military operations specialist in the traffic management unit at Cleveland Center, receives a call from a female member of staff at NEADS, one of its ID technicians. He passes the call on to supervisor Kim Wernica. The caller says Delta 1989 is “a confirmed hijack.” Wernica then goes “running back and forth” around the center, informing controllers and managers of what she has been told. [NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/11/2001; 9/11 COMMISSION, 10/2/2003 ; 9/11 COMMISSION, 10/2/2003 ; 9/11 COMMISSION, 2004] Controller Disputes NEADS's Information - Wernica rushes up to John Werth and tells him, “It’s the Delta, it’s the Delta!” She says a military liaison on the phone has confirmed that the Delta jet has been hijacked. Werth responds that he is pretty sure that Flight 93, not Delta 1989, has been hijacked. When Wernica returns a few moments later, Werth tells her that Delta 1989 is “fine—at least for now.” Wernica consults again on the phone and then comes back, saying, “They said it’s a confirmed hijack and a bomb threat.” Werth thinks to himself that the bomb threats had come from Flight 93 (see (9:32 a.m.) September 11, 2001 and (9:39 a.m.) September 11, 2001), and is therefore convinced the caller must be confusing the two flights. He tells Wernica, “Tell them they’re full of it!” [9/11 COMMISSION, 10/1/2003 ; USA TODAY, 9/11/2008] Entity Tags: John Werth, Kim Wernica, Greg Dukeman, Northeast Air Defense Sector, Cleveland Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

9:45 a.m.-9:58 a.m. September 11, 2001: Passenger Todd Beamer Describes Situation on Flight 93, Though Accounts Are Contradictory

Todd Beamer. [Source: Family photo] After having trouble getting authorization on an Airfone to call his family (see 9:43 a.m. September 11, 2001), Flight 93 passenger Todd Beamer is able to speak to GTE customer service supervisor Lisa Jefferson. Jefferson, who quickly alerts the FBI about Beamer’s call, talks to him for 13 minutes. According to a report in the London Observer, she has the FBI simultaneously on another line, offering guidance. She immediately asks Beamer for details of the flight, like “What is your flight number? What is the situation? Where are the crew members?” With the help of a flight attendant sitting next to him, Beamer details the numbers of passengers and crew on the plane. He says the hijackers have divided the passengers into two groups, with ten of them in first class at the front of the plane, and 27 in the back. (Jefferson’s written summary of the conversation will say that the larger number of passengers was in the front. However, Beamer’s wife later says that Jefferson informed her it was in fact the other way around.) According to some reports, Beamer says three people have hijacked the plane. Two of them, armed with knives, are in the cockpit and have locked the door; the third is in first class with what appears to be a bomb strapped around his waist. A curtain has been closed separating first class from the coach section of the plane. Other accounts claim the hijacker with the bomb is in fact in the rear of the plane. According to one report in the Pittsburgh Post-Gazette, Beamer describes four hijackers in total: the two in the cockpit, the one with the bomb guarding the passengers in the back of the plane, and a fourth in first class. But the Orlando Sentinel says Beamer tells Jefferson he is free to talk because the hijacker in first class has closed the curtain, indicating there is no hijacker at the back of the plane. (Beamer himself is at the back of plane, calling from a phone in row 32.) According to an early article in Newsweek, he says that one passenger is dead and he doesn’t know about the pilots. However, journalist and author Jere Longman later writes that Beamer describes to Jefferson two people on the floor in fist class, possibly dead. The flight attendant next to him can be overheard saying these are the plane’s captain and co-pilot. The attendant does not mention their names or say they are wearing uniforms, but she sounds certain. Beamer then repeats what the attendant has told him. At some point in the call, Beamer asks, “Do you know what [the hijackers] want? Money or ransom or what?” He seems unaware of the other hijackings that have occurred. Jefferson informs him of the two planes crashing in New York. [CHICAGO TRIBUNE, 9/16/2001; PITTSBURGH POST-GAZETTE, 9/19/2001; NEWSWEEK, 9/22/2001; PITTSBURGH POST-GAZETTE, 9/22/2001; PITTSBURGH POST-GAZETTE, 10/28/2001; OBSERVER, 12/2/2001; LONGMAN, 2002, PP. 198-200; ORLANDO SENTINEL, 9/5/2002; US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006, PP. 11 ] Beamer says of the hijackers, “It doesn’t seem like they know how to fly the plane.” [SAN FRANCISCO CHRONICLE, 9/17/2001] He also tells Jefferson about himself, including where he is from, that he has two sons, and that his wife is expecting a third child in January. [PITTSBURGH POST-GAZETTE, 9/22/2001] He tells her, “I just want to talk to somebody and just let someone know that this is happening.” [LONGMAN, 2002, PP. 204] Entity Tags: Federal Bureau of Investigation, Lisa Jefferson, Todd Beamer Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls

(Between 9:45 a.m. and 9:56 a.m.) September 11, 2001: Clarke Informed that President Has Issued Shootdown Order, Earlier than Claimed by 9/11 Commission According to his own account, counterterrorism “tsar” Richard Clarke is informed that President Bush has authorized the military to shoot down threatening aircraft. Clarke had requested that this authorization be given at around 9:36 (see (Between 9:30 a.m. and 9:37 a.m.) September 11, 2001). In his 2004 book Against all Enemies he will state that he receives a response shortly after the time people begin rapidly evacuating from the White House, and while Air Force One is getting ready to take off. This would therefore be sometime between 9:45 and 9:56. He gets a phone call from the Presidential Emergency Operations Center (PEOC) below the White House, where Vice President Dick Cheney and National Security Adviser Condoleezza Rice are located. On the other end is Army Major Mike Fenzel. Fenzel tells Clarke: “Air Force One is getting ready to take off, with some press still on board. He’ll divert to an air base. Fighter escort is authorized. And… tell the Pentagon they have authority from the president to shoot down hostile aircraft, repeat, they have authority to shoot down hostile aircraft.” Clarke replies, “Roger that.” In his recollection of this call, Clarke comments, “I was amazed at the speed of the decisions coming from Cheney and, through him, from Bush.” Clarke then gets the attention of those on the video conference screen for the Pentagon, and informs them, “the president has ordered the use of force against aircraft deemed to be hostile.” [CNN, 9/12/2001; CLARKE, 2004, PP. 7-8] This description contradicts several other accounts of when the president gives the shootdown authorization. In late 2003, Clarke tells ABC News he gets the go-ahead from the vice president “within two minutes” after he requested shootdown authorization, meaning therefore around 9:37-9:38 (see (9:38 a.m.) September 11, 2001). [ABC NEWS, 11/29/2003] Some accounts say that Bush gives the authorization later, at shortly after 9:56 (see (Shortly After 9:56 a.m.) September 11, 2001). [SAMMON, 2002, PP. 102; WASHINGTON POST, 1/27/2002] According to the 9/11 Commission, it is not given until around 10:18 (see 10:18 a.m.-10:20 a.m. September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 41] Entity Tags: Mike Fenzel, Richard A. Clarke Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93, George Bush, Dick Cheney, Richard Clarke

(9:45 a.m.) September 11, 2001: United Airlines Orders Its Flights to Land United Airlines orders all its flights to land at the nearest airport. Andy Studdert, the airline’s chief operating officer, will tell the 9/11 Commission, “At approximately 9:45 I order the entire United fleet grounded, for the first time in United history.” He will add, “Even before this, some individual dispatchers were already grounding their flights.” [9/11 COMMISSION, 1/27/2004] Studdert gives the instruction, “Tell them to get to the nearest airport they can.” [USA TODAY, 8/13/2002] The FAA gives out a similar order to all its facilities around this time (see (9:45 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 29] American Airlines ordered its aircraft to land earlier on, at around 9:15 (see (9:15 a.m.) September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 31 ] United Airlines has already ordered a ground stop, preventing any new takeoffs of its aircraft (see (9:20 a.m.) September 11, 2001). [WALL STREET JOURNAL, 10/15/2001; 9/11 COMMISSION, 7/24/2004, PP. 10] Entity Tags: Andy Studdert, United Airlines Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

(Between 9:45 a.m. and 12:00 p.m.) September 11, 2001: FAA’s Cleveland Center Evacuated; Timing Unclear While flight controllers are working to clear the skies of all aircraft, they notice a small plane flying erratically above the FAA’s Cleveland Center. Consequently, the center is evacuated, with people withdrawing to its parking lot. According to Rick Kettell, the Cleveland air traffic manager, the errant plane is never identified. He says it “flew off to the north, and we lost radar on it.” Eleven months later, the FAA will reportedly still be investigating what the plane was and what it was doing. There are contradictory accounts of when the evacuation occurs. NEADS Commander Robert Marr reportedly is informed of it while Flight 93 is still airborne (see 9:44 a.m.-9:51 a.m. September 11, 2001). Cleveland flight controller Stacey Taylor will later recall, “They’re evacuating the Center,” at a time when Flight 93 is still airborne. However, she and another Cleveland controller say they see Flight 93 disappear from their radar scopes when it crashes, suggesting that the center is not fully evacuated, or is only fully evacuated later on. Rick Kettell claims the evacuation occurs after most planes have already been landed from the region’s skies, which would be later in the morning. [NEWSNET5, 8/12/2002; MSNBC, 9/11/2002; FILSON, 2003, PP. 73; CLEVELAND FREE TIMES, 9/6/2006] Entity Tags: Cleveland Air Route Traffic Control Center Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

(Shortly After 9:45 a.m.) September 11, 2001: Langley Pilots Start Receiving Confused Radio Communications The three pilots launched from Langley Air Force Base in Virginia start receiving confusing communications over their radios. Apparently, shortly after one of them first sees the Pentagon on fire (see (9:45 a.m.) September 11, 2001), the pilots’ radio frequencies become cluttered with orders and chatter. One of them will later describe: “It was like getting 10 hours of conversation in about 10 minutes. No one knew what was going on.” [NEW YORK TIMES, 11/15/2001] Journalist and author Jere Longman will refer to the pilots receiving a “jumble of radio communications.” [LONGMAN, 2002, PP. 76] According to one of the pilots, Craig Borgstrom, he and the two others are on different frequencies but share a common intra-flight channel, and are “hearing a lot of chatter but nothing about airliners crashing into buildings.” He will later recall: “There was some confusion for us, this was very abnormal. We were all three on different frequencies… and were getting orders from a lot of different people.” [FILSON, 2003, PP. 66] Entity Tags: Craig Borgstrom Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

(9:47 a.m.) September 11, 2001: Passenger Jeremy Glick Tells of Vote to Take Over Flight 93 On Flight 93, Jeremy Glick is still on the phone with his wife, Lyz. He tells her that the passengers are taking a vote if they should try to take over the plane or not. [PITTSBURGH POST-GAZETTE, 10/28/2001; PITTSBURGH POST-GAZETTE, 10/28/2001] He later says that all the men on the plane have voted to attack the hijackers. [TORONTO SUN, 9/16/2001] When asked about weapons, he says they don’t have guns, just knives. This appears to contradict an earlier mention of guns. His wife gets the impression from him that the hijacker standing nearby, claiming to hold the bomb, would be easy to overwhelm. [LONGMAN, 2002, PP. 153-154] Entity Tags: Jeremy Glick, Lyz Glick Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls

9:49 a.m.-9:53 a.m. September 11, 2001: Passenger Marion Britton Says Two Other Flight 93 Passengers Had Their Throats Cut

Marion Britton. [Source: US Census Bureau] Flight 93 passenger Marion Britton calls her longtime friend Fred Fiumano at his auto repair shop in New York City, and talks to him for just under four minutes. According to the Chicago Tribune, she is using a cell phone. [CHICAGO TRIBUNE, 9/30/2001; US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006] Journalist and author Jere Longman writes that, because her own cell phone is not working, Britton is using a borrowed phone (i.e. a cell phone). She gives Fiumano the phone number belonging to another passenger and tells him to write it down. [LONGMAN, 2002, PP. 162 AND 166] However, during the 2006 Zacarias Moussaoui trial, the prosecution claims that Britton, who had been assigned a seat in row 12 of the plane, makes her call from a phone in row 33, presumably meaning a seatback phone rather than a cell phone. [US DISTRICT COURT FOR THE EASTERN DISTRICT OF VIRGINIA, ALEXANDRIA DIVISION, 7/31/2006, PP. 12 ] Britton is crying. She tells Fiumano her plane has been hijacked and has made a U-turn. When he tells her that the World Trade Center is on fire, she replies, “I know, and we’re going to go down.” [PITTSBURGH POST-GAZETTE, 9/22/2001; PITTSBURGH POST-GAZETTE, 10/28/2001] Britton says, “They’re gonna kill us, you know, we’re gonna die.” [MSNBC, 9/11/2006] Fiumano tries to reassure her, but she responds, “Two passengers have had their throats cut.” [NEW YORK TIMES, 4/13/2006] (In passenger Todd Beamer’s call from Flight 93 (see 9:45 a.m.-9:58 a.m. September 11, 2001), a flight attendant is reportedly heard in the background saying that two men lying on the floor in first class, possibly dead, are the plane’s pilot and co-pilot. It is unclear if these are the two people that Britton refers to as having had their throats cut, and she’d simply mistaken them for passengers. [LONGMAN, 2002, PP. 199] ) Fiumano hears a lot of yelling and screaming, and then the line goes dead. He tries calling Britton back but is unable to get through. [PITTSBURGH POST-GAZETTE, 9/22/2001] Entity Tags: Marion Britton, Fred Fiumano Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93, Alleged Passenger Phone Calls

9:49 a.m. September 11, 2001: Air Sovereignty Fighters Directed to ‘Battle Stations’ Nationwide

General Ralph Eberhart. [Source: NORAD] As the 9/11 Commission will later describe, the commander of NORAD, General Ralph Eberhart, now directs “all air sovereignty aircraft to battle stations, fully armed.” [9/11 COMMISSION, 7/24/2004, PP. 38] Being at “battle stations” means the pilots have to suit up into their flight gear and get into their planes, ready to start the engines and taxi out if a scramble order follows. [SPENCER, 2008, PP. 27] Senior NORAD officials will subsequently give the order to launch available fighter jets across the nation (see (Between 9:50 a.m. and 10:00 a.m.) September 11, 2001). [SPENCER, 2008, PP. 178, 180] Clarke Requested Combat Air Patrols - A few minutes earlier, according to his own account, counterterrorism “tsar” Richard Clarke, who is in the White House Situation Room, learned of an aircraft hitting the Pentagon and instructed his deputy: “Find out where the fighter planes are. I want combat air patrol over every major city in this country” (see (Between 9:38 a.m. and 9:45 a.m.) September 11, 2001). Whether Clarke’s actions influenced Eberhart to issue his order is unknown. [CLARKE, 2004, PP. 7-8] Fighter Units Possibly Offered Help Much Earlier - The Toledo Blade will state that NORAD’s Northeast Air Defense Sector (NEADS) only begins calling bases across the US to request help “[b]y 10:01 a.m.” [TOLEDO BLADE, 12/9/2001] But an article in Aviation Week and Space Technology magazine will indicate that NORAD and NEADS began receiving calls from various fighter units, asking, “What can we do to help?” right after the second World Trade Center tower was hit at 9:03, when it had become obvious the US was under attack (see (After 9:03 a.m.) September 11, 2001). [AVIATION WEEK AND SPACE TECHNOLOGY, 6/3/2002] It is therefore unclear why the instruction to put available fighters on battle stations—or to scramble them—was not issued significantly earlier. Entity Tags: US Department of Defense, Richard A. Clarke, Ralph Eberhart, Northeast Air Defense Sector, North American Aerospace Defense Command Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93

9:49 a.m. September 11, 2001: FAA Command Center Suggests Launching Fighters in Response to Flight 93; FAA Headquarters Unable to Request Them

Doug Davis. [Source: Federal Aviation Administration] John White, a manager at the FAA’s Command Center, suggests to Doug Davis, the special assistant for technical operations in air traffic services at FAA headquarters, that fighter jets should be launched in response to Flight 93. However, FAA headquarters is apparently unable to act on this suggestion. [FEDERAL AVIATION ADMINISTRATION, 10/21/2002; 9/11 COMMISSION, 7/24/2004, PP. 29; CANADIAN BROADCASTING CORPORATION, 9/10/2006] In the last few minutes, the Command Center has warned headquarters that Flight 93 is “29 minutes out of Washington” and approaching the city (see 9:41 a.m.-9:48 a.m. September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 44 ] Command Center Asks about Launching Fighters - Davis now tells White, “They’re pulling Jeff [Griffith, the FAA’s deputy director of air traffic] away to go talk about United 93.” White asks, “Uh, do we want to think, uh, about scrambling aircraft?” Davis replies, “Oh, God, I don’t know.” White says, “Uh, that’s a decision somebody’s gonna have to make probably in the next 10 minutes.” However, Davis only responds, “Uh, ya know everybody just left the room.” [FEDERAL AVIATION ADMINISTRATION, 10/21/2002; 9/11 COMMISSION, 7/24/2004, PP. 29] This conversation takes place 13 minutes after the FAA’s Cleveland Center asked the Command Center whether anyone had asked the military to launch fighter jets to intercept Flight 93 (see (9:36 a.m.) September 11, 2001). [9/11 COMMISSION, 8/26/2004, PP. 40 ] Person Who Could Request Fighters Is Unavailable - Apparently there is only one person at FAA headquarters who is authorized to request military assistance, and Ben Sliney, the Command Center’s national operations manager, is told that no one can find him. Sliney will later recount: “I said something like, ‘That’s incredible. There’s only one person. There must be someone designated or someone who will assume the responsibility of issuing an order, you know.’ We were becoming frustrated in our attempts to get some information. What was the military response?” [CANADIAN BROADCASTING CORPORATION, 9/10/2006] This lack of response to Flight 93 contrasts with the FAA’s earlier reaction to Flight 11, when Boston Center air traffic controllers contacted NORAD’s Northeast Air Defense Sector (NEADS) themselves (see (8:37 a.m.) September 11, 2001), and even called military bases directly (see 8:34 a.m. September 11, 2001 and (8:34 a.m.) September 11, 2001). [9/11 COMMISSION, 7/24/2004, PP. 20] Entity Tags: Ben Sliney, John White, Doug Davis, Federal Aviation Administration Timeline Tags: 9/11 Timeline Category Tags: Key Day of 9/11 Events, All Day of 9/11 Events, Flight UA 93

(Between 9:49 a.m. and 11:00 a.m.) September 11, 2001: Langley Fighters Finally Reach Washington; Accounts of Timing Are Contradictory

A fighter and helicopter both fly directly above the Pentagon on 9/11 on the morning of 9/11. Exact time is unknown. [Source: Agence France-Presse] The three F-16s scrambled from Langley Air Force Base, Virginia, at 9:30 a.m. finally reach Washington and the burning Pentagon. The 129 mile distance could theoretically have been covered by the fighters in six minutes, but they’ve taken a wide detour over the ocean (see 9:30 a.m.-9:37 a.m. September 11, 2001). The exact time they arrive is unclear. An early timeline laid out to CNN by senior Defense Department officials will claim they arrive as early as 9:49 a.m., but the 9/11 Commission later claims they only establish “a combat air patrol (CAP) over Washington” at “approximately 10:00 a.m.” [CBS NEWS, 9/14/2001; CNN, 9/17/2001; NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/18/2001; 9/11 COMMISSION, 8/26/2004, PP. 34 ] Conflicting Press Accounts - Press accounts of when the first fighters reach Washington are highly contradictory. Early news accounts describe fighters arriving from Andrews Air Force Base, not Langley, “within minutes,” “a few moments,” or “just moments” after the Pentagon crash. [DENVER POST, 9/11/2001; DAILY TELEGRAPH, 9/16/2001; ABC NEWS, 9/11/2002] Other newspaper accounts inaccurately deny that fighters from Andrews are deployed [USA TODAY, 9/16/2001], and some deny Andrews even has fighters available. [USA TODAY, 9/16/2001] Defense officials will initially claim, “There were no military planes in the skies over Washington until 15 to 20 minutes after the Pentagon was hit”—in other words, 9:53 a.m. to 9:58 a.m. [SEATTLE POST-INTELLIGENCER, 9/14/2001] But an ABC News report will suggest that by around 10:00 a.m., “Dozens of fighters are buzzing in the sky” over Washington. [ABC NEWS, 9/11/2002] Fighter Jets Don't Arrive until Later? - In contrast, the New York Times reports: “In the White House Situation Room and at the Pentagon, the response seemed agonizingly slow. One military official recalls hearing words to the effect of, ‘Where are the planes?’” The Pentagon will insist it had air cover over its own building by 10 a.m. However, numerous witnesses on the ground, including a reporter for the New York Times who is headed toward the building, will say they did not see any fighters until around 10:40 a.m., or “closer to 11” (see (10:40 a.m.) September 11, 2001). [NEW YORK TIMES, 9/16/2001; CREED AND NEWMAN, 2008, PP. 130-131] According to some accounts, the plane that flies over the Pentagon at that time is Major Billy Hutchison’s F-16, launched from Andrews Air Force Base. [FILSON, 2003, PP. 81-82; SPENCER, 2008, PP. 235-236] NORAD will initially claim the Langley fighters were about 105 miles from the Pentagon when it was hit at 9:37, and the 9/11 Commission will later claim they were 150 miles away (see 9:37 a.m. September 11, 2001). [NORTH AMERICAN AEROSPACE DEFENSE COMMAND, 9/18/2001; 9/11 COMMISSION, 7/24/2004, PP. 27] Entity Tags: Pentagon, North American Aerospace Defense Command, US Department of Defense, 9/11 Commission Timeline Tags: 9/11 Timeline Category Tags: All Day of 9/11 Events, Flight UA 93, Pentagon